Allen Turner Chevrolet

Fantastic Experience After finding a vehicle I was interested in online, I called to verify its availability. The vehicle was priced thousands less than other area dealers After finding a vehicle I was interested in online, I called to verify its availability. The vehicle was priced thousands less than other area dealers. They had it ready for a look and test drive when I arrived. Louis and David went out of their way to make a great deal happen based on our requirements, including a very fair trade offer. Danny at finance was great, working the final numbers to include a couple of extra options at no further cost. Very pleased and would highly recommend Allen Turner Chevrolet in Crestview! More

Understaffed, nice service department, poor help up front Made an appointment one week to get a key fob fixed, less than 36k miles on the car. Told Doyle I assumed it would be under warranty. Doyle was nice Made an appointment one week to get a key fob fixed, less than 36k miles on the car. Told Doyle I assumed it would be under warranty. Doyle was nice and knowledgeable. Also stopped at parts to order some touch of paint for my dad's truck. The next Wed, 10/4, I came in and dropped my key off early. Got a call back same day(VERY HAPPY ABOUT THAT). said it was ready but I needed to come back with my car to get it reprogrammed. I showed up the next morning and spoke with, I believe her name was Mindy? She said I needed to go to parts dept window. Nobody there for about 10 minutes. you could tell people were in the back but no one seemed to want to man the desk. When I got someone to come up there I mentioned the paint, but regarding the key he said I needed to go back to Mindy. They found the key up there, then took the car back at 8:02. I asked how long it would take and she said Twenty minutes. An hour and a half later, they were finishing up with my car, the guy who worked on it came up to talk to me, bigger guy with a beard, nicest guy in the world. Explained to me that there was a problem and they got it worked out. I mentioned, during the hour and a half wait that I work in sales for a living, and that their department was understaffed, and people didn't seem to want to help. She said thank you, that she agreed. I feel like she didn't present herself to me as someone that wanted to go find out why my car was taking so long. She just wanted to sit at her stool behind her computer and not be helpful. I am a Christian, newly enveloped in my faith, and I am not trying to hurt anyone's job or anything, but the people that actually worked on the car were friendly and helpful. But the people that work at the parts desk didn't seem to want to be helpful, and the girl at the service desk was not very helpful at all. Even Doyle from the week before, was pretty good with his service. Then they tried to charge me, at which point the girl went outside to speak with the manager, then came back in and didn't charge me. I am sorry, but I expect customer service from a professional organization than the girl that worked at the front desk. More

Excellent service all around Very nice and friendly people the salesman did not push he was very good very good at answering question even came in on his day off so that we could Very nice and friendly people the salesman did not push he was very good very good at answering question even came in on his day off so that we could pick up our vehicle You wanna great salesman see Brad He is awesome More

Oil change service Very quick service friendly staff and pleasant waiting area to include WiFi. Also received a military discount which was greatly appreciated. The cof Very quick service friendly staff and pleasant waiting area to include WiFi. Also received a military discount which was greatly appreciated. The coffee and donuts were a real plus More

Wonderful Experience from Start to Finish I just want to rave about my experience. My sales person was Eddie. He was beyond outstanding. Nice and kind! We started late Thursday night. Everyone I just want to rave about my experience. My sales person was Eddie. He was beyond outstanding. Nice and kind! We started late Thursday night. Everyone stayed late. He called me the next day, and I came in Friday after lunch, a proud new car to me owner. This was my first time buying from Award, and you made a customer for life. I have never had such a fun experience. THIS is the prime example of how car buying should be. Thank you for an amazing experience. More

Always an awesome experience!! Service at Allen Turner Chevrolet is ALWAYS an awesome experience and I will continue to take my vehicle here..Megan is my GO TO person for all my ser Service at Allen Turner Chevrolet is ALWAYS an awesome experience and I will continue to take my vehicle here..Megan is my GO TO person for all my services..She is super professional and personable at the same time..Hard to find that combination!! More

Liz Is Awesome Martha Thompson (Liz) was very helpful and informative! She was running around helping everyone she could and never forgot about me! I highly recommen Martha Thompson (Liz) was very helpful and informative! She was running around helping everyone she could and never forgot about me! I highly recommend any of Allen Turners Dealerships. Hyundai and Chevrolet. I have purchased new and used cars from these dealerships and left highly satisfied! More

Great car buying experience I live out of town and communicated with Brad prior to my visit, he was extremely helpful in giving me all the information I needed prior to my visit- I live out of town and communicated with Brad prior to my visit, he was extremely helpful in giving me all the information I needed prior to my visit- buying a car is not my favorite thing to do but this was the easiest experience I've had! Everyone was very professional, courteous, efficient and friendly. I left very happy with my purchase. Thanks to Brad and the staff for making my experience a positive one! More

Overall great experience Louis was the sales representative that helped us find our perfect car. We knew exactly what we wanted going in and how much we were able to afford. A Louis was the sales representative that helped us find our perfect car. We knew exactly what we wanted going in and how much we were able to afford. After working with the guys at Allen Turner, we were able to trade in our old car at a good rate and drive off the lot in the exact car we wanted at the price we wanted! Overall, great service and care. Would recommend to anyone who doesn't want to deal with the pushy sales reps who try to get you into a car you can't afford! More

One little thing The experience was excellent. Very easy to deal with, asked the price, made the offer and the deal was done. Really nice folks and all professional. The experience was excellent. Very easy to deal with, asked the price, made the offer and the deal was done. Really nice folks and all professional. Bought the used car for my 16 yr old son. It was like new. One thing, the handle that adjusts the seat was missing the covering, so the handle is just a bare piece of metal. I bought the car the first week of July and called the following day to see if we could get this cover for this handle. Spoke with the salesman and he said he would get back with me. Yet to hear from anyone on this handle. It is now 10/2017. Things like this, can easily make a customer feel that once the money is paid, and you drive off, " Mr who?, needed what? That " one thing" has soured the whole thing. Not sure if any warranty applied, suppose really should have purchased the Ford from Ford. Has some service work set, but cancelled it. Do not know what that was about, and do not recall being told to expect it. I got a good deal on a nice car. I would gladly tell that to anyone. The handle, a small thing, was a "big" thing. More