Allen Samuels of Jackson

My visit with Alan Vines service department was phenomenal! The moment I walked in I was greeted by Scott and his staff. Unfortunately, I had to bring my car in around 4:30 that day, when I assume phenomenal! The moment I walked in I was greeted by Scott and his staff. Unfortunately, I had to bring my car in around 4:30 that day, when I assume they were trying to wrap up their day, but I was immediately welcomed and my needs were addressed! I have been to previous dealerships where I have been made to feel like I was bother, or my time was of no value, but not at Alan Vines! I was treated like a valued customer. The service department should definitely receive a pat on the back for excellent guest service and a special thank you for Bill Welch for following up with my visit. Thank you for applying these things that may seem so minute to your service because being a satisified customer means everything! More

Alan Vines and his son Jeremy Vines are trustworthy people. Over the years I have purchased numerous cars and trucks from various dealers and I can assure you that none of them have been a better exper people. Over the years I have purchased numerous cars and trucks from various dealers and I can assure you that none of them have been a better experience than what I recieved from the Vines! They are fair & honest, provide you with upfront pricing with no hidden fees, and if they are not able to get you the best deal - they tell you in a timely manner without wasting your time. You are more than a number to them - your business after the sale is just as important to them as it is before the sale. They stand behind their cars and trucks - if something is wrong they will do all they can to make it right. I have even had them call the auto manf. directly in order to handle an issue that I had with the computer in a first year model of a new car reassuring me that my business and satisifaction was important. They truly appreciate your business and it shows! Most car dealer owners hide in their offices but the Vines make themselves available to the customer - not just for compliments but for complaints. All of the negative things you have heard over the years about car dealers - truly does not apply to the Vines. If you are in the market for a new or used auto, I highly encourage you to visit Alan Vines Automotive first! Trust me you won't regret it! Jeremy Pruitt More

jim dyer helped us to find the best auto that fit our needs and got the lowest price possible and he made a buying experance fun at a family setting we have bought 3 autos at this location we will come b needs and got the lowest price possible and he made a buying experance fun at a family setting we have bought 3 autos at this location we will come back for our next autobest of all we told them who we wanted the loan thru and he came thru thanks jim see you soon your now part of the STAFFORD family now More

I gave this review because Clarence was very professional and worked very hard on our behalf as well as the company behalf. He gave us better options than our regular expectations. He negotiated the best pri and worked very hard on our behalf as well as the company behalf. He gave us better options than our regular expectations. He negotiated the best price with us on our trade in car and got us the best deal for our new car. He is a great asset to the company. More

For the best car buying experience you can have go to Alan Vines in Jackson TN and ask for Alisa Wilkes!!!. She is an awesome salesperson. Alisa is an experienced salesperson that works extra hard to get Alan Vines in Jackson TN and ask for Alisa Wilkes!!!. She is an awesome salesperson. Alisa is an experienced salesperson that works extra hard to get you the best deal around. She has excellent skills when it comes to finding the car to meet your needs. There is no rest for this lady until her customer is satisfied. I would recommend her again and again because she actually listened to what I wanted and did not pressure me just to get a sale,instead she treated me with respect and took note of all my concerns and requests. Alan Vines has a jewel in this young lady so when you decide to buy Alisa Wilkes is definitely worth the trip to Alan Vines. More

We had a great experience when purchasing our vehicle. Mike was very knowledgeable when answering our questions. He was determined to find the right SUV for us, but not pushy. He really wanted to help us. Mike was very knowledgeable when answering our questions. He was determined to find the right SUV for us, but not pushy. He really wanted to help us. It was one the best experiences we have ever had purchasing a vehicle. Thanks again!! More

Mike Jager was very patient and worked with us in so many different ways to help us make a decision. When we finally did decide, he helped us get exactly what we wanted. He gave us great service and we will different ways to help us make a decision. When we finally did decide, he helped us get exactly what we wanted. He gave us great service and we will go back to him to purchase another car. All of the employees were friendly and helpful in our decision. This company has a lot to be thankful for having such a great team. Thanks Mike and Rick for everything. Glenda Fuller More

Mike Jager was WONDERFUL!!!! We actually talked with Mike 3 months ealier about a Hyundai Tucson. He took our phone # and promised to check back with me but not to harrass me. I work 3rd shift and sle Mike 3 months ealier about a Hyundai Tucson. He took our phone # and promised to check back with me but not to harrass me. I work 3rd shift and sleep in the daytime. We had a bad experience in the past with another dealer calling and harrassing us about buying a vehicle from them. He assured me he wouldn't do that. He was very honest and only called once to see if we were still interested. He earned my respect that day. 3 months later when I changed my mind and decided to buy a new Hyundai Santa Fe, me and my husband were actually greeted by another sales consultant. But we liked Mike Jager so much we asked specifically for him. He was very honest, nice and very knowledgable about ALL the features on the Santa Fe. He helped us get a very good price on the vehicle and answered all our questions. He topped the gas tank off with gas before we left. Our buying experience with Mike Jager at Alan Vines was AWESOME!!! I highly recommend anyone doing business with them and don't forget to ask for Mike Jager you won't regret it!!! Merry Christmas!! JESUS is the Reason for the Season!!!!!! More

I initially looked at a used, 2010 Dodge Challenger that Alan Vines had on the lot. Before my wife could see the car, it sold. Clarence Martin, the sales rep, told us that they could find another Challeng Alan Vines had on the lot. Before my wife could see the car, it sold. Clarence Martin, the sales rep, told us that they could find another Challenger and asked what amenities we would want. After telling him what we wanted, he found a new 2011 Challenger and had it delivered within a couple of days. Everyone at the dealership we dealt with was extremely friendly and helpful. After the sale, Clarence stayed in contact with us regarding the new car and told us that he was always available if we needed anything. I would strongly recommend Clarence and this dealership to anyone wanting to have a very positive experience when buying a car. More

i had a great experience with Alan Vines. They were professional and helped me to get the brand new car i wanted! i will recommend to friends and will be back! professional and helped me to get the brand new car i wanted! i will recommend to friends and will be back! More