Allen Samuels of Jackson

Bad Internet Manger I have had I bad experience trying to buy a truck at Alan Vines dodge. To start I am from Oklahoma and was looking for a very specific truck and saw t I have had I bad experience trying to buy a truck at Alan Vines dodge. To start I am from Oklahoma and was looking for a very specific truck and saw that Alan Vines has it on their lot. I emailed them and was contacted over the phone by their Internet manager Courtney Davis. After telling me we are basically cousins since he is original from Texas he texted me a price of MSRP-rebates-$500.00 after you consider their doc fee (but he claimed a $1000.00 dealer discount). I have done a lot of research on this truck and this price is way too high compared to discounts other dealers are offering on similar trucks not to forget I was going to come from Oklahoma to buy from this dealer. I texted him back and asked if this was the best he could do on price and he stated there was no where to go. Next I offered to finance this truck through their dealership if he could get around the price I wanted to pay. This time he responded in what came across very negatively stating that this would not help the price. He told me that they already have a lot of the profit gone and there wasn’t much left. To this message I responded by asking how rebates where lost profit and that other dealers had similar trucks discounted way less. A few hours later he responded by telling me to take my business elsewhere. If you would like a fair price on a truck you will not get it here at Alan Vines dodge. More

Awful They tried to cheap you out of your rebates! If there a rebates for a certain amount than you get it right We'll they tried not to . So you better m They tried to cheap you out of your rebates! If there a rebates for a certain amount than you get it right We'll they tried not to . So you better make sure you see your rebate as soon as the management come over to you to tell you that they got you finance . Make sure you know your payment also because they tried not to say nothing. Another reason I give it a one is because the sale person that I had just go out and start dealing with someone else and here I'm waiting and don't know where they are on my purchase. I thought when A sale person is selling you a car that they stick with you. He had to many iron in the fire. Also the manager is a smart xxx. He don't care if you buy a car or not. I guess because he's going to get a check no matter what. I wouldn't recommend this dealership. Go to Helm Motors in Lexington or there plenty dealerships in Jackson, I want come back here!!!! That's my story and Im sticking to it!!! Also it been over a two month and the sale person has not called to see how we like our car. He's already got the sale so he's don't care no more! More

Great service We couldn't be happier with our car and how the process went. Mike was fun and he was good at his job! He did not fit the typical salesman stereotype We couldn't be happier with our car and how the process went. Mike was fun and he was good at his job! He did not fit the typical salesman stereotype and we we're able to take our time in the shopping process. He understood that i wanted to look at all my options and made me comfortable. Very upfront and honest i felt. More

Excellent Product! The Genesis has exceeded my expectations in the week that I have driven the car. The ride is smooth and the engine has enough horsepower to merge and The Genesis has exceeded my expectations in the week that I have driven the car. The ride is smooth and the engine has enough horsepower to merge and cruise on the interstate. My salesman has been outstanding. He has inquired by phone a couple of time to ensure that I am satisfied with the car and if I have any questions. I would gladly recommend dealership to all my friends. More

awesonee I went to Alan Vine's website, picked out the car's I wanted. I called the fine folks at Alans and talked with Mike Jager, settled on a price and m I went to Alan Vine's website, picked out the car's I wanted. I called the fine folks at Alans and talked with Mike Jager, settled on a price and my cars were delivered exactly as advertised and promised. Thanks for making my car buying easy and exciting. More

I would recommend this dealership because from all the I would recommend this dealership because from all the new car experiences that I've had in the past, from the person who greeted me @ Alan Vines, to I would recommend this dealership because from all the new car experiences that I've had in the past, from the person who greeted me @ Alan Vines, to the finance representative who closed the deal, everyone was professional, customer service oriented, friendly and the overall experience made buying a new car seamlessley easy. My salesperson Mr.Clyde Phelps, was a non- threatening salesperson who was more interested in wanting me to be satisfied than collecting his commission after the sale. I wish more salespeople were like this maybe they would sell more products for their companies. (Customer First Approach) More

Willingness to make all things add up to a exceptional exper Working with the dealership to assure a great experience, not there just yet but hopeful..Just want to make sure we are getting what we paid for and d Working with the dealership to assure a great experience, not there just yet but hopeful..Just want to make sure we are getting what we paid for and don't feel we should settle for anything less. More

Great! Our salesperson was very helpful and outstanding. He introduced us to all departments they were all knowledgeable and helpful. Our salesman offered t Our salesperson was very helpful and outstanding. He introduced us to all departments they were all knowledgeable and helpful. Our salesman offered to set our phone up on bluetooth, but we didn't have the phone with us. He told us he would be glad to do it if we come back by with it. More

had a great experience Very helpful employees....from the first time I got there someone was eager to help me the salesmen was very good showing different models till I foun Very helpful employees....from the first time I got there someone was eager to help me the salesmen was very good showing different models till I found the right model and color More

My experience at Vines My experience at Allan Vines was great! They have a good deal for first time buyers! Very happy with my purchase here! I will definitely be back here My experience at Allan Vines was great! They have a good deal for first time buyers! Very happy with my purchase here! I will definitely be back here for more vehicles in the future! More