Allen Samuels of Jackson

Terrible experience If I could rate this dealership a 0 I would. My husband and I drove 300 miles to pick up a vehicle we had already planned on buying. My husband spoke If I could rate this dealership a 0 I would. My husband and I drove 300 miles to pick up a vehicle we had already planned on buying. My husband spoke to Jeramie and negotiated the price and setup financing. We put a deposit down of $500. When we got there, the vehicle was nothing like they described online or over the phone. The tread on the tires were completely worn out, a huge crack on the dash and a dent in the ferrying. Jeramie was very argumentative, but said we would receive our deposit back. After a few days, my husband called and spoke to Everett and he was argumentative right out of the gate. My husband mentioned hiring a lawyer to get our money back. Everett then said he was a former army ranger and threatened physical violence towards my husband. We all work hard for our money and if I can prevent this from happening to someone else, then I would feel better about our outcome. More

Calvin Harvey is Amazing!!! I came to Allen Samuel's looking for a SUV or crossover because I had outgrown my car; immediately upon pulling up on the lot, Mr. Harvey was walking I came to Allen Samuel's looking for a SUV or crossover because I had outgrown my car; immediately upon pulling up on the lot, Mr. Harvey was walking out towards my vehicle, and very nicely offered his assistance. We went through the ins and outs of what I was looking for, he has definitely helped me get my 2020 SUV! More

Amazing customer service from all at Allen Samuel's Hyundai I was interested in the 2020 Hyundai Palisade Limited with the Moonlight cloud paint and black Nappa leather interior. The entire staff was friendly f I was interested in the 2020 Hyundai Palisade Limited with the Moonlight cloud paint and black Nappa leather interior. The entire staff was friendly from the moment that I walked in the door. They knew I was there for the limited as I had placed a downpayment holding it. Zuella, Calvin, Mike, and Everett were all terrific to work with and made every effort to make sure that I was 100% satisfied! Zuella was new and this was her first car sale, so we got to do her "tie cutting" ceremony to mark the occasion which only enhanced the experience for me and my son, The Palisade is an incredible vehicle and they took time to make sure I knew all of the basics about the vehicle before driving off. Then the vehicle exceeding expectations in comfort, technology, style, and then gas mileage. It states 19/26 on the sticker, but I got 27.7 for the entire 125 mile trip back home and once I figured out how to reset the trip info, it got a whopping 32 miles to the galley at 74 mph cruise setting in eco mode. Amazing. I would highly recommend the staff at Allen Samuels to anyone looking for a Hyundai in the Jackson, TN area. I am totally satisfied with my experience there. Thanks, Terry More

Rating my experience The people I came in contact with at Allen Samuels were very courteous and helpful. I came to the dealership under false pretenses, but Calvin made su The people I came in contact with at Allen Samuels were very courteous and helpful. I came to the dealership under false pretenses, but Calvin made sure that he got my business. He is one of the best that I've ever come in contact with. A real natural More

Great Experience Calvin was patient and helpful as we were working out a deal. He was very informative and upbeat. His knowledge of cars was outstanding. He helped get Calvin was patient and helpful as we were working out a deal. He was very informative and upbeat. His knowledge of cars was outstanding. He helped get us the perfect car for our seventeen year old son. Michael was outstanding in getting a deal we could manage. Excellent experience all around! More

Best test drive ever been on. Mr Miller was by my side the whole time. Was accommodating to my two young children throughout the entire process. Never pushing. Just there for us. P Mr Miller was by my side the whole time. Was accommodating to my two young children throughout the entire process. Never pushing. Just there for us. Perfect co-driver, guiding me through the streets better than any gps with a cool cat flow in his voice. Highly recommended. More