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Allen Samuels of Jackson
Jackson, TN
426 Reviews
Welcome to our DealerRater Review Page:
Allen Samuels of Jackson may be new to the area, but we've been making friends in the car business for over 50 years. We are conveniently located on the 45 Bypass, and we strive to make your experience as convenient and professional as possible. That's why we say, We're Right on the bypass, right on the price!
Allen Samuels of Jackson, Tn is a New Dodge, Chrysler, Hyundai, Jeep, and RAM dealership. We also have an extensive inventory of used and certified pre-owned cars, trucks and SUVs.
We have more than 14 full acres of curb-to-curb new and pre-owned savings, with links to other Samuels dealerships to offer you more than 2,000 used vehicles every day. If you don't see what you are looking for, we'll be able to find it for you.
Our service departments service all makes and models, but we specialize in our company brands. Our ASE Certified Technicians are qualified to diagnose and service your vehicle properly.
At Allen Samuels of Jackson we have a strong and committed sales staff with many years of experience satisfying our customers' needs. We look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 426 reviews
April 19, 2019
Quick tire replacement Long story short, we had hit a pothole on I40 west of Nashville while driving to Memphis. Nobody nearby had a tire to fit. Called ahead and spoke with Long story short, we had hit a pothole on I40 west of Nashville while driving to Memphis. Nobody nearby had a tire to fit. Called ahead and spoke with Steve. Told him we were about 90 minutes away. He was very helpful and made sure that they would have a replacent tire available. When we arrived Chris was already aware of our situation. Super fast, very friendly. They even put our luggage back in the trunk when they were finished. More
by SteveCGG
Employees Worked With
Steve, Christopher Ernest
April 18, 2019
Typical car dealership Salesman was good, but dropped off from there. High pressure from car manager, would not try to work with me in any way. They set the price and t Salesman was good, but dropped off from there. High pressure from car manager, would not try to work with me in any way. They set the price and thats it. High doc fees, no wiggle room at all. Will not be recommending to anyone. More
by myface
Employees Worked With
March 25, 2019
They really do treat you like Family Nicest people you will meet. They will do whatever it takes to make the deal work for you! Management is the Best you will find. Nicest people you will meet. They will do whatever it takes to make the deal work for you! Management is the Best you will find. More
by Kay K
Employees Worked With
Tim Harner, Chuck Chesser
March 24, 2019
First new car This was a new experience for me. I have never bought a new car before. Everyone at Allen Samuels was really helpful. They answered any questions I h This was a new experience for me. I have never bought a new car before. Everyone at Allen Samuels was really helpful. They answered any questions I had. More
by New car guy adam123
Employees Worked With
Kirstie Downey
March 22, 2019
Excellant Quality of work✔ The staff was friendly with a smile great customer service . Now I have a new salesman the only dealer ship I will shop with thanks. The staff was friendly with a smile great customer service . Now I have a new salesman the only dealer ship I will shop with thanks. More
by Monica1977
Employees Worked With
Danya Brooks, Mike Jager, Allen Sims
March 21, 2019
Friendly, hassle-free. Friendly reception despite a horrible storm occurring upon arrival. Did not feel hassled about the purchase. Stayed very late to accommodate us as Friendly reception despite a horrible storm occurring upon arrival. Did not feel hassled about the purchase. Stayed very late to accommodate us as we could not arrive until after work. More
by ena.eubanks
Employees Worked With
Mike Jager, Johnny Miller, Chuck Chesser
March 19, 2019
Great staff Great customer support friendly crew Met my needs. Love my new car and was not pressured. Love the experience with Adam and Kirstie. We have dealt wi Great customer support friendly crew Met my needs. Love my new car and was not pressured. Love the experience with Adam and Kirstie. We have dealt with Adam for several purchases from the dealership. Highly recommend him for any of your purchase needs. Very knowledgable of the cars offered. More
by susanbrown
Employees Worked With
Adam Hines, Kirstie Downey
March 15, 2019
Great customer service. So excited about my first new car. Great experience. Love my new Dodge. Friendly people. Will recommend to others. Happy purchase! Thank y’all! So excited about my first new car. Great experience. Love my new Dodge. Friendly people. Will recommend to others. Happy purchase! Thank y’all! “Hodge driving a Dodge” More
by HodgeinaDodge
Employees Worked With
Mike Jager, Anthony Hammons, Kirstie Downey, Brian Russell
March 13, 2019
Awesome ! I enjoyed the people of Allen Samuels Jackson TN , they helped me i feel with the best of their ability and I appreciate them for doing so . Mr Danya I enjoyed the people of Allen Samuels Jackson TN , they helped me i feel with the best of their ability and I appreciate them for doing so . Mr Danya Brooks was easy to work with , he was a great salesman , clearly ! I BOUGHT MY FIRST CAR !!! Thank you & i will be sending my people your way . More
by KD Chandler
Employees Worked With
Danya Brooks
March 13, 2019
Truck questions Was very kind, friendly, courteous, answered all my questions. Definitely knows all about their vehicles. Would highly recommend to anyone looking for Was very kind, friendly, courteous, answered all my questions. Definitely knows all about their vehicles. Would highly recommend to anyone looking for any kind of vehicle!! More
by JWJ
Employees Worked With
Kimberley Edwards
