Back

Allen Samuels of Jackson

Jackson, TN

4.8
442 Reviews
Welcome to our DealerRater Review Page: Allen Samuels of Jackson may be new to the area, but we've been making friends in the car business for over 50 years. We are conveniently located on the 45 Bypass, and we strive to make your experience as convenient and professional as possible. That's why we say, We're Right on the bypass, right on the price! Allen Samuels of Jackson, Tn is a New Dodge, Chrysler, Hyundai, Jeep, and RAM dealership. We also have an extensive inventory of used and certified pre-owned cars, trucks and SUVs. We have more than 14 full acres of curb-to-curb new and pre-owned savings, with links to other Samuels dealerships to offer you more than 2,000 used vehicles every day. If you don't see what you are looking for, we'll be able to find it for you. Our service departments service all makes and models, but we specialize in our company brands. Our ASE Certified Technicians are qualified to diagnose and service your vehicle properly. At Allen Samuels of Jackson we have a strong and committed sales staff with many years of experience satisfying our customers' needs. We look forward to serving you!
Contact Dealership

1623 Hwy. 45 Bypass

Jackson, TN

38305

Directions

By Type

Showing 442 reviews

July 11, 2021

CALVIN WAS SUPER, HE MADE SURE WE WERE TAKEN CARE OF AND HE FOUGHT TO SEE THAT OUR NEEDS WERE MET. SO IF YOU'RE LOOKING FOR A PRE-OWNED OR NEW VEHICLE GO BYE ALAN SAMUELS IN JACKSON TENNESSEE AND SEE CALVI More

by Jim.michael85
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2021 -

Allen Samuels of Jackson responded

Yes! So great to hear! We always want to prioritize the needs of our customers, first and foremost!

July 02, 2021

Calvin Harvey was the best to work with. He was so patient and made my daughter and I feel welcome. Taylor Beasley made financing so easy and I got a great deal! Calvin and Taylor helped make my dream More

by ChristyB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tayler Beasley
Jul 03, 2021 -

Allen Samuels of Jackson responded

Wonderful! So glad Tayler and Calvin helped make your experience easy and helped you get the car of your dreams! That’s what we love to hear!

June 24, 2021

Calvin was very gracious, patient, thorough and extremely personable. You have a great asset to your company with him. He did not approach us with any kind of bad attitude. You can tell he really enjoys w More

by smarys_57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tayler Beasley
Jun 25, 2021 -

Allen Samuels of Jackson responded

We agree! Calvin is a great asset and your description rings true! We appreciate your business and taking the time to leave this review! Thank you!

Jun 25, 2021 -

smarys_57 responded

You are most welcome!

June 22, 2021

I worked with Calvin Harvey and he was AWESOME!!! I highly recommend anyone looking for a vehicle and an honest salesperson to visit Allen Samules in Jackson, TN and speak with Calvin!!! I love him!!! More

by Devinmanuel12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2021 -

Allen Samuels of Jackson responded

So glad to hear you had a great experience with Calvin! Thanks so much for the recommendation and your business!

May 28, 2021

I highly recommend this dealership! I came in looking for a used car as I didn’t think I would be able to afford a brand new car. I told Calvin what I was looking for and what I wanted my monthly payment to More

by Hayley.moyers99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tayler Beasley
Jun 10, 2021 -

Allen Samuels of Jackson responded

Wonderful to hear! Thank you for your business and trust as well as taking the time out to let us know that Calvin gave you his attention and dedication to help you get in your new Elantra! Thanks again!

May 25, 2021

I was pleasantly surprised and felt very much in control of my decision. There was no pressure to close a deal. Everyone I encountered was very accommodating and helpful. Allen Samuels really does’”want to More

by CWuerp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tayler Beasley, Matt OBrist, Jeffery Tabor
Jun 10, 2021 -

Allen Samuels of Jackson responded

We always strive to meet and work with our customers in the same way we would our friends when they come to see us for their vehicle needs. So glad you were "pleasantly surprised" and did not feel pressured. Thanks again for your business and for taking the time to let us know about your experience. We appreciate it!

May 24, 2021

Calvin was amazing and made the car buying process so easy even took me to drop off another car and back to Adam samuels to get my new ride More

by Ingrammollyv81
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021 -

Allen Samuels of Jackson responded

Thanks so much and we're glad (though not surprised) to hear you had an amazing experience with Calvin!

May 25, 2021 -

Ingrammollyv81 responded

I was very pleased with my service

May 11, 2021

Calvin Harvey was the salesman we worked with and he was great. It’s really sad that the dealership he works for does such a poor job. We talked with them all week about a specific car and when we got there More

by Victoria Norville
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Calvin Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : sales manager was rude and did nothing to help the situation. Y’all are a joke, Tayler Beasley, Sarah Shoemaker
Jun 01, 2021 -

Allen Samuels of Jackson responded

We have been in communication with the sales manager and internet manager that you worked with during your visit and prior, and there seems to have just been some confusion about vehicles eligible for certain pricing. We have certain vehicles that specifically get marked down to a lower price, to which other similar seeming vehicles are not eligible for that reduced pricing. Apparently there was some confusion in this regard, meaning that the exact vehicle you were wanting was not eligible for the same pricing as the one you viewed prior to coming into the store. Regardless, better communication on our part would have been helpful to avoid the confusion altogether.

Jun 01, 2021 -

Victoria Norville responded

Again it sounds like you just want to blame your terrible service on your customers. There was communication on both parts for a week straight about exactly which car. That’s not even the point here. The point is your staff is rude and unprofessional. I feel sorry for anyone trying to do business with you.

April 25, 2021

I went in for service and left with a new car. The salesman involved me in the process, determined to meet my needs. Customer satisfaction was his objective. More

by tawandaratcliff2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angelica Winfrey
Jun 10, 2021 -

Allen Samuels of Jackson responded

Wonderful! Thank you so much for your business and trust. We appreciate you taking the time to leave us this review and tell us about your experience!

April 17, 2021

Calvin and his team worked really hard to ensure I was happy and in love with my new car and deal! Highly Recommended dealership and vehicles. More

by daniellelhicks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Allen Samuels of Jackson responded

We are so pleased to hear that Calvin and the dealership team worked so hard to make sure you got the car and deal that you are happy with! Thanks so much for your business and the recommendation!

...
17
...