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Allen Samuels of Jackson

Jackson, TN

4.8
426 Reviews
Welcome to our DealerRater Review Page: Allen Samuels of Jackson may be new to the area, but we've been making friends in the car business for over 50 years. We are conveniently located on the 45 Bypass, and we strive to make your experience as convenient and professional as possible. That's why we say, We're Right on the bypass, right on the price! Allen Samuels of Jackson, Tn is a New Dodge, Chrysler, Hyundai, Jeep, and RAM dealership. We also have an extensive inventory of used and certified pre-owned cars, trucks and SUVs. We have more than 14 full acres of curb-to-curb new and pre-owned savings, with links to other Samuels dealerships to offer you more than 2,000 used vehicles every day. If you don't see what you are looking for, we'll be able to find it for you. Our service departments service all makes and models, but we specialize in our company brands. Our ASE Certified Technicians are qualified to diagnose and service your vehicle properly. At Allen Samuels of Jackson we have a strong and committed sales staff with many years of experience satisfying our customers' needs. We look forward to serving you!
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1623 Hwy. 45 Bypass

Jackson, TN

38305

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Showing 426 reviews

May 24, 2021

Calvin was amazing and made the car buying process so easy even took me to drop off another car and back to Adam samuels to get my new ride More

by Ingrammollyv81
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021 -

Allen Samuels of Jackson responded

Thanks so much and we're glad (though not surprised) to hear you had an amazing experience with Calvin!

May 25, 2021 -

Ingrammollyv81 responded

I was very pleased with my service

May 11, 2021

Calvin Harvey was the salesman we worked with and he was great. It’s really sad that the dealership he works for does such a poor job. We talked with them all week about a specific car and when we got there More

by Victoria Norville
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Calvin Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : sales manager was rude and did nothing to help the situation. Y’all are a joke, Tayler Beasley, Sarah Shoemaker
Jun 01, 2021 -

Allen Samuels of Jackson responded

We have been in communication with the sales manager and internet manager that you worked with during your visit and prior, and there seems to have just been some confusion about vehicles eligible for certain pricing. We have certain vehicles that specifically get marked down to a lower price, to which other similar seeming vehicles are not eligible for that reduced pricing. Apparently there was some confusion in this regard, meaning that the exact vehicle you were wanting was not eligible for the same pricing as the one you viewed prior to coming into the store. Regardless, better communication on our part would have been helpful to avoid the confusion altogether.

Jun 01, 2021 -

Victoria Norville responded

Again it sounds like you just want to blame your terrible service on your customers. There was communication on both parts for a week straight about exactly which car. That’s not even the point here. The point is your staff is rude and unprofessional. I feel sorry for anyone trying to do business with you.

April 25, 2021

I went in for service and left with a new car. The salesman involved me in the process, determined to meet my needs. Customer satisfaction was his objective. More

by tawandaratcliff2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angelica Winfrey
Jun 10, 2021 -

Allen Samuels of Jackson responded

Wonderful! Thank you so much for your business and trust. We appreciate you taking the time to leave us this review and tell us about your experience!

April 17, 2021

Calvin and his team worked really hard to ensure I was happy and in love with my new car and deal! Highly Recommended dealership and vehicles. More

by daniellelhicks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Allen Samuels of Jackson responded

We are so pleased to hear that Calvin and the dealership team worked so hard to make sure you got the car and deal that you are happy with! Thanks so much for your business and the recommendation!

April 14, 2021

If you are skeptical about buying a car as I was, please do yourself and your family a huge favor and go to Allen Samuels Hyundai in Jackson. When you go ask for Jeff Tabor as he really does know what custo More

by Brit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Tabor, Josh Fitzgerald
Jun 10, 2021 -

Allen Samuels of Jackson responded

We are so grateful to have earned your business and trust. Glad (but not surprised) that Jeff and Josh were so attentive and upfront with you in your purchase experience. Thanks again for coming to see us and welcome to the Allen Samuels family!

March 26, 2021

Calvin called me about 10 minutes after I clicked on "Get Info", and set up a call for the following day. Answered all my questions and was very courteous. Unfortunately, I live in Chicago, and getting the More

by Bill Fruzak
Friendliness
Recommend Dealer
Yes
Employees Worked With
Calvin Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2021 -

Allen Samuels of Jackson responded

Thanks so much, Bill, for leaving us this review and commenting on the promptness and courteousness with which Calvin reached out to you! We do appreciate it!

March 19, 2021

Mr. Calvin Harvey is the sales assistant for my new 2021 Hyundai Sonata purchase. He is informative, knowledgeable, accommodating, congenial, ethical and efficient. I highly recommend him and he is an asset More

by M. Jordan
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Calvin Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2021

Calvin was great. We came in the evening and the dealer stayed open to help us get our car deal done. Went over all the options with us. More

by Russell & Bonny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

Allen Samuels of Jackson responded

Thanks so much, Russel and Bonny! So glad you had such a great experience with Calvin and the Allen Samuels Family!

February 24, 2021

Mr Calvin was very helpful and did everything he could to get me into a vehicle! I left with what I came for and was highly satisfied. He also took the time to explain everything in a way that I could unders More

by ashleigh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2021

Awesome! They beat covington dodge quote for service repair by 1700.00 fair honest. No worries. They want you to come back so they treat you right and fair..thank God for fairness More

by turnerjonathan71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Sims, Christopher Ernest
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