Allen Samuels Chrysler Dodge Jeep Ram - Service Center

Great service. The service lady was very friendly and got me out in a very short time. They always do a great job when changing my oil. Other dealerships have spil The service lady was very friendly and got me out in a very short time. They always do a great job when changing my oil. Other dealerships have spilled oil all over the engine and take several days to burn off. Very pleased. More

Service Dept of Laird-Noller of Hutchinson We have had to deal with this service department on two occasions now. I just have to say what a GREAT group of people they are to work with. The pe We have had to deal with this service department on two occasions now. I just have to say what a GREAT group of people they are to work with. The person assigned as our "Service Manager" is Stephanie Winkler. Stephanie's willingness to help and have all services completed to our satisfaction is a wonderful change from other dealerships!! I would definitely rate Laird-Noller of Hutchinson Service Dept. an A+++! More

sales/service I bought my car less then 2 months ago and I have to bring it in for a part that obviously they knew was bad because people are trying to get a recall I bought my car less then 2 months ago and I have to bring it in for a part that obviously they knew was bad because people are trying to get a recall on it and no where during my car buying experience did they say anything about how this one part doesn't have a recall on it yet but people are trying too get one. If you are trying to sell someone a car be up and front about it because I am one unhappy camper that 2 months later i am having to bring my new car in to have it serviced. I believe I was sold an unsafe car. Thank god for the extra $10 a month I am paying for the bumper to bumper warranty or I would be up you know what creek without a paddle. Also If you guys really want to help your customers out you will lend out courtesy cars and not just have a shuttle service because some of us do work late and wont be able to be picked up from work by you guys and what are we supposed to do then? I would rather just go back to my old dealership they are more willing to help out the customer. More

Service Called in and got an appt told me to come in at 8a. Then called about 12p and they still haven't looked at the car. Which was brought in for possible Called in and got an appt told me to come in at 8a. Then called about 12p and they still haven't looked at the car. Which was brought in for possible electrical issues. Then call again at 3p still hasn't been looked at then was told 30 mins to a hr it will be next. Then got a call saying still hasn't been worked on. So decided to go down to the shop. And when we got there they just got it in to be looked at. But not to happy that I've been waiting for 8 hrs on my car when I was here at 8 a and I had an appt when 1. I was here early 2. It was at the beginning of the day 3. I had an appt. like I said not happy and they are wanting me to maybe leave it over night when I have things to do in the morning. More

I have had my 1999 jeep grand cherekee to the dealership so many times over the past 3 and 1/2 years that I've lost count. Most recent experiences were for a wet floor on the front passenger side. After t so many times over the past 3 and 1/2 years that I've lost count. Most recent experiences were for a wet floor on the front passenger side. After the first service, floor and leak was worse and we had to take it on vacation changing towels the whole trip. Took it back when we returned, and brought it home with a loose and clicking steering column. Took it in again and was told they did'nt have time to look at it...never an apology for the inconvience. We purchased the extended warrenty which included a vehicle to use during service...it's always more of a hassle than it's worth. I'm now in the process of documenting every service ever done on the vehicle to submit to authorities. More