Allen Samuels Chrysler Dodge Jeep Ram

Where I could have purchased. I could have purchased the Chrysler 200 in our hometown. I went out of town to Laird Noller because of our experience with Jeff Cox and the service de I could have purchased the Chrysler 200 in our hometown. I went out of town to Laird Noller because of our experience with Jeff Cox and the service department in 2006 when we purchased our Mazda 3 (which our daughter still has). I will definitely recommend Jeff, service manager Brian Bobo, and the Laird Noller dealership. More

Sales Dept This was a great transaction. Really nice, friendly sales people to work with. I would definitely recommend this dealership to anyone looking for a v This was a great transaction. Really nice, friendly sales people to work with. I would definitely recommend this dealership to anyone looking for a vehicle (we bought 2 vehicles and are satisfied with both). More

sean was a huge help We came in with a minor battery issue and Sean went above and beyond to make sure our problem was taken care of promptly and that we were comfortable We came in with a minor battery issue and Sean went above and beyond to make sure our problem was taken care of promptly and that we were comfortable while waiting. I only wish I knew his last name because he deserves the recognition. More

Sales dept We had a great experience with the sales dept. Friendly and was very easy to talk and deal with. I would recommend this dealership to anybody. We will We had a great experience with the sales dept. Friendly and was very easy to talk and deal with. I would recommend this dealership to anybody. We will come back for our next car in the future. More

Not good Adam Cunningham was very good to work with, his boss not so good. Got a 2005 van and wasn't told the struts were bad and that has cost me over $400.0 Adam Cunningham was very good to work with, his boss not so good. Got a 2005 van and wasn't told the struts were bad and that has cost me over $400.00 to repair.not sure what else yet still in shop. Will be reporting my complaint to better business b. Will not be buying another vehicle from laird noller and not be recommending them More

No problems We had our van T-boned in Wichita and totaled. Everyone was safe, which I had to keep repeating to everyone at the dealership because anytime we broug We had our van T-boned in Wichita and totaled. Everyone was safe, which I had to keep repeating to everyone at the dealership because anytime we brought up why we were purchasing a new van and why my wife and I only wanted to look at the Dodge Grand Caravan, they all went straight to asking if everyone was okay and didn't try to sell us something we didn't want. At no time did anyone say, "what can I do to get you in this van tonight?" Hassle free and great experience! I'm glad we made the drive from Wichita! More

Broke down no help I was working in the hutchinson area an my truck broke down. Took it to Laird Noller truck sat there three days then they called me an told me they co I was working in the hutchinson area an my truck broke down. Took it to Laird Noller truck sat there three days then they called me an told me they couldn't work on it in their shop they had to take it outside and even better it had to be at least sixty degrees outside. Keep in mind it's my work truck and I'm six hours from home an the tech won't work on it till it's warm outside. It's November guess Im supposed to be stuck here till march. Needless to say went an got the truck they still charged me a $100. Then I found the guys at diesel control technicians great guys fixin truck now. My experience there was so redickulous that you can't help but laugh about it even though it's not funny at all. Basically boils down to the tech was to lazy an fragile to go outside and work on my truck More

service ripoff Took car in for diagnosis of a problem. I had told them in was in the left front. Basically I just wanted a quote on what it would cost to repair. The Took car in for diagnosis of a problem. I had told them in was in the left front. Basically I just wanted a quote on what it would cost to repair. They found a brake caliper sticking. Did not check as to why it was sticking, but charged me over 100 dollars for the diagnostic on issue. Quoted a repair of 450 dollars, and suggested turning the two front brake rotors to take the repair cost up to over 555 dollars (two new brake rotors cost less than 100 dollars). That repair would include one brake caliper, a brake hose and two turned rotors. I took vehicle to another shop, where the brake caliper just needed cleaned and lubricated. Hose was okay. Brake rotors looked like new. While it was there did replace brake pads, so repair was only 150 dollars which included repair of stuck caliper and new brake pads. This will be the last time I take my car to this dealership unless it is for a simple oil change. ( only because I have already prepaid for the next three oil changes ) The other issue I has was my vehicle had just been involved in an accident the day before and the the trunk lid did not seal to keep out moisture and dirt. Because of this, my wife had specifically asked if the vehicle could be kept inside over night during the diagnosis. They told that it would be kept inside. It was not. When I contacted them and told them I would not be getting it repaired there and that I only wanted to pay them what I owed them and get my car back, it seemed all the friendliness disappeared and was replaced with "I will get to it in a minute." Even though I had called before I arrived to pick up the vehicle I had to wait over 40 minutes to pay my bill and get my vehicle back. They had not even started the paperwork on it. More

very friendly & helpful. Made things as easy as possible Great car buying experience. They did not hassle us & made things very easy & relaxed. Would definitely recommend this dealership to other buyers. Great car buying experience. They did not hassle us & made things very easy & relaxed. Would definitely recommend this dealership to other buyers. Very satisfied with overall experience. More

Service dept Greeted me upon arrival assisting me with where to park. Took care of everything independently with professional and upbeat service attitude. Only c Greeted me upon arrival assisting me with where to park. Took care of everything independently with professional and upbeat service attitude. Only complaint was clear oil where someone leaned on interior console and exterior of door as well as on steering wheel. Other than that I felt almost at home. Wonderful service improvement from past occasions there, so difficult to find. Thx so much Stephanie, you're awesome! More