Allen Samuels Chrysler Dodge Jeep Ram FIAT
Waco, TX
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I was so impressed with the level of customer sevice I received today from Gus Recio at Allen Samuels Jeep Dealership in Waco!! Gus took the time to ride with me and listen to my concerns with my Jeep Wra received today from Gus Recio at Allen Samuels Jeep Dealership in Waco!! Gus took the time to ride with me and listen to my concerns with my Jeep Wrangler. I was nervous about having my jeep worked on due to the nature of the problem-an odd rattle in the dash that occured when I accelerated. I thought it may be coming from the transmission. Gus consulted with Chrysler engineering to solve the problem. Thank you, Gus for your time and effort today! Desi Amerson More
My overall experience with this dealership and its employees was tremendous. Everyone went above and beyond to meet and satisfy my wants and needs in finding the right vehicle for me. I would recommen employees was tremendous. Everyone went above and beyond to meet and satisfy my wants and needs in finding the right vehicle for me. I would recommend Allen Samuels to anyone in the market for a vehicle. More
Shane Reeves was a professional salesperson and very knowledgeable about the vehicles and financing. We will definitely buy our second new vehicle from him! Hossain Hessari worked hard to get our financ knowledgeable about the vehicles and financing. We will definitely buy our second new vehicle from him! Hossain Hessari worked hard to get our financing where it needed to be for our family. Thank you to everyone who made our experience a memorable one! More
Donovan was great! He showed me a couple of trucks and when it came time to get it went way out of his way to help me get it. I'm required to have a Smart Start device in any vehicle I drive, Donovan on h when it came time to get it went way out of his way to help me get it. I'm required to have a Smart Start device in any vehicle I drive, Donovan on his own time helped me to have my device transferred from my trade in to my new truck. This folks is above and beyond whats expected of a salesman. If you need a new or used vehicle i highly recommend you asking for Donovan. Reason being other than above, he was down home with me not pushy like most salesmen. That was a plus in my book! More
I would rather have root canal on all my teeth, than to buy a new car, however all the people at the dealership were great, not pushy, they were intelligent and made us feel awesome! buy a new car, however all the people at the dealership were great, not pushy, they were intelligent and made us feel awesome! More
Stop by for quick oil change for my new Grand Caravan. It took only 20 mins and the van was done. They also gave me ticket for car wash. What a deal!!! Thank you!!! It took only 20 mins and the van was done. They also gave me ticket for car wash. What a deal!!! Thank you!!! More
We have purchased many vehicles from this dealership. Obviously we are big fans, as we keep coming back. One reason is that we think so highly of Marcus Ward. On this trip we also had the pleasure of mee Obviously we are big fans, as we keep coming back. One reason is that we think so highly of Marcus Ward. On this trip we also had the pleasure of meeting Leslie Cooper and Phillip, both of whom were a real pleasure to work with. We look forward to dealing with all three of them again. More
Brought in my 2005 Dodge Sprinter with noise under hood. The water pump had to be replaced. Was repaired on time at a fair price. They kept me informed about the repair and even though parts for this vehicl The water pump had to be replaced. Was repaired on time at a fair price. They kept me informed about the repair and even though parts for this vehicle are hard to find they got them in overnight and got the van fixed on schedule. Everyone from the service adviser Mike and the customer service courtesy driver David were very friendly.They even followed up with me after the repair to make sure I was happy. The work was done properly and the van runs great! Highly Impressive. Michael More
Great customer service. DJ made the transaction very smooth and easy. Would definitely purchase another vehicle from him. I would highly recommend him as a sales person. smooth and easy. Would definitely purchase another vehicle from him. I would highly recommend him as a sales person. More
DJ was incredible communicative. He knew a lot about the vehicle and treated us fairly. He was also quite friendly and professional. He even came in during his "off" time to sell us a vehicle. We were very vehicle and treated us fairly. He was also quite friendly and professional. He even came in during his "off" time to sell us a vehicle. We were very impressed with him and highly recommend him. David the Sales Manager is also helpful, fair and friendly. More