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Allen Samuels Chrysler Dodge Jeep Ram FIAT

Waco, TX

4.9
738 Reviews

201 West Loop 340

Waco, TX

76712

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Showing 738 reviews

September 02, 2024

Allen Samuels DCJ is a wonderful dealership. The sales and service department provide top-notch service. More

by Lauren
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick ,Jamie Soto(Sales), and a manager that works on the vehicles (didn't get his name)
Sep 03, 2024 -

Allen Samuels Chrysler Dodge Jeep Ram FIAT responded

Thanks for the fantastic feedback, Lauren! We're thrilled to hear you had such a great experience with our sales and service teams. Your satisfaction is our priority, and we look forward to serving you again in the future! Ted Teague, General Manager, Cell # 254-715-6909

August 31, 2024

The entire experience of my purchase of the Wagoneer was wonderful. From my salesman, Jaime, to the finance manager, and even employees that were not involved in my purchase, everyone was professional, cour More

by Lauren
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaime Soto, Leslie Cooper-Gholson, Rolando Perez, DJ Latimer
Sep 03, 2024 -

Allen Samuels Chrysler Dodge Jeep Ram FIAT responded

Thank you, Lauren! We're thrilled to hear you had such a fantastic experience with our team. It's great to know that Jaime and everyone else made your Wagoneer purchase memorable. Your satisfaction is our priority, and we appreciate your kind words! Ted Teague, General Manager, Cell # 254-715-6909

August 31, 2024

Exceptional. We had a few hiccups but they made it better every step of the way Jose and Ramon went above and beyond and Leslie did not fall short in any way. E More

by meggiemoo1969
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose and Ramon. 5 stars , Leslie Cooper-Gholson, Trey "BowTie" McDade
Sep 03, 2024 -

Allen Samuels Chrysler Dodge Jeep Ram FIAT responded

We're thrilled to hear about your exceptional experience. Jose, Ramon, and Leslie truly exemplify our commitment to customer service. It's great to know that our team made your journey smoother. We appreciate your kind words and support! Ted Teague, General Manager, Cell # 254-715-6909

August 31, 2024

Everyone was totally committed to making sure we were completely satisfied. Would definitely buy from there again. More

by lucky3537
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jaime Soto, Leslie Cooper-Gholson, DJ Latimer
Sep 03, 2024 -

Allen Samuels Chrysler Dodge Jeep Ram FIAT responded

We’re thrilled to hear you had such a positive experience! Our team's dedication to customer satisfaction is our top priority. We look forward to serving you again in the future! Ted Teague, General Manager, Cell # 254-715-6909

August 30, 2024

Octavius was great to deal with! Very respectful and thorough. He helped with all our questions and pushed to get us a good deal. More

by dpcator
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Octavius
Sep 03, 2024 -

Allen Samuels Chrysler Dodge Jeep Ram FIAT responded

Thanks for the fantastic feedback! We’re thrilled to hear Octavius provided such great service and helped you find a good deal. Your satisfaction is our priority, and we appreciate you sharing your experience! Ted Teague, General Manager, Cell # 254-715-6909

August 27, 2024

The dealership was accommodating in ordering a new Jeep for me. Cole was very knowledgeable. It was a pleasant experience. More

by dsawyer1409
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Cole, Ted Teague, Rolando Perez, DJ Latimer, Colby Brunson
Aug 29, 2024 -

Allen Samuels Chrysler Dodge Jeep Ram FIAT responded

We're thrilled to hear you had a great experience ordering your new Jeep. Cole’s expertise truly makes a difference. Enjoy your new ride, and we look forward to seeing you again!

August 17, 2024

Everyone was friendly and professional. Any and all questions were answered. After first visit I knew I would by my new Ram 1500 here. Follow ups from staff was timely and courteous. I pla More

by Smms888
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Manzoni, Leslie Cooper-Gholson, Trey "BowTie" McDade
Aug 20, 2024 -

Allen Samuels Chrysler Dodge Jeep Ram FIAT responded

Thank you so much for the kind words! We're thrilled to hear about your positive experience with us and that you're enjoying your new Ram 1500. We look forward to continuing to provide you with excellent service for many years to come. Ted Teague, General Manager, Cell # 254-715-6909

August 08, 2024

Very helpful and able to get our family the vehicle we wanted. Staff was very friendly in fixing the issues. Service took a little longer than expected. Very happy with everything overall! Langdon was ver More

by Boothchaos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Langdon , Rolando Perez
Aug 09, 2024 -

Allen Samuels Chrysler Dodge Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We're thrilled to hear that Langdon was able to assist you in getting the vehicle you wanted and that you were happy with the service overall. We appreciate your feedback and hope to see you again soon! Ted Teague, General Manager, Cell # 254-715-6909

August 08, 2024

Great customer service and made the whole sales process easy! Couldn’t ask for anymore More

by veronica_cardenas3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean “ET” Etienne, Leslie Cooper-Gholson
Aug 09, 2024 -

Allen Samuels Chrysler Dodge Jeep Ram FIAT responded

Veronica, thank you for your kind words! We are thrilled to hear that you had a positive experience with our customer service team. Making the sales process easy for our customers is always a top priority for us. We appreciate your feedback and hope to serve you again in the future! Ted Teague, General Manager, Cell # 254-715-6909

August 07, 2024

Very helpful and friendly. They made sure to take care of us well. Very pleased More

by meagan7383
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Ellington
Aug 09, 2024 -

Allen Samuels Chrysler Dodge Jeep Ram FIAT responded

Hi Meagan, thank you so much for the kind words! We are thrilled to hear that you had a positive experience with us. Our team always strives to provide excellent service, so we are glad to hear that we met your expectations. Thank you for choosing us! Ted Teague, General Manager, Cell # 254-715-6909

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