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Allen Samuels Chrysler Dodge Jeep Ram FIAT
Waco, TX
727 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 727 reviews
June 24, 2016
Love the Allen Samuels Dodge, Waco, Tx Purchased my brand new 2016 dodge 1500 rebel edition pickup from this dealership!! My experience was amazing, the people were great, and the service i Purchased my brand new 2016 dodge 1500 rebel edition pickup from this dealership!! My experience was amazing, the people were great, and the service is top notch! Would recommend this dealership to EVERYONE!! More
by Shane Tucker
Employees Worked With
Ted Teague, Mike Mitchell, Jonathan Becerra, Colby Brunson
June 23, 2016
It was great It was very good honestly and very friendly. They help me pick the right car for me. Don't let you go over your heads just the level you need to be. It was very good honestly and very friendly. They help me pick the right car for me. Don't let you go over your heads just the level you need to be. More
by Tanner65
Employees Worked With
Patrick Smith
June 07, 2016
Epitome of a sleazy car dealer Their sales department will blatantly lie to your face and their service department is a joke. Buy a new truck from them and you will get nothing but Their sales department will blatantly lie to your face and their service department is a joke. Buy a new truck from them and you will get nothing but the run around and horrible customer service when it comes time for them to do as they say. There is no service after the sale. Their service department takes over three hours to change oil even though the appointment was scheduled two weeks in advance. It's been two months waiting on parts for a warranty repair and they still don't know what's going on. I will never buy from them again! pieceofjunkram@yahoo.com More
by pissedcustomer
Employees Worked With
DJ Latimer, Hossain Hessari, Eric Upton, Ted Teague, Duane Bullock, Clint Allen
May 26, 2016
I've all ways had great experience Allen Samuel Dodge I've all ways had great experience with Allen Samuel Dodge employees, Marcus Ward, Leslie Cooper and especially Clint Allen who always give me a great I've all ways had great experience with Allen Samuel Dodge employees, Marcus Ward, Leslie Cooper and especially Clint Allen who always give me a great deal. The service department is always polite and helpful also. More
by Faith First
Employees Worked With
Clint Allen
May 06, 2016
great customer service I use Allen Samuels for my oil changes. I have been very satisfied so far. Brittany, Craig, and Javier have always treated me very well and keep me I use Allen Samuels for my oil changes. I have been very satisfied so far. Brittany, Craig, and Javier have always treated me very well and keep me informed as to how long my wait will be. The waiting area is clean and has plenty of room. So far, so good. More
by crawfish161
Employees Worked With
Ted Teague
April 26, 2016
Thanks Marcus and Kelly My daughter and I had the best experience ever! We went in to purchase a used car and we left out with a New Car and Family!!!!! Thanks Kelly and Marc My daughter and I had the best experience ever! We went in to purchase a used car and we left out with a New Car and Family!!!!! Thanks Kelly and Marcus for being so helpful!!!! Im sending everyone your way!!! Again we can't thank you enough!!! Sincerely Montra and Jahde. More
by mhiggins75
Employees Worked With
Kelly, Marcus Ward
April 12, 2016
Sales Excellent customer services. Would recommend this dealership to anyone that needs a car or truck.. There or willing to help when you need it the most Excellent customer services. Would recommend this dealership to anyone that needs a car or truck.. There or willing to help when you need it the most More
by Bush123
Employees Worked With
Gerald Harris, Clint Allen, Leslie Cooper-Gholson
April 07, 2016
They over promise and under provide I scheduled a 7 am appointment a software update that was to take up to 4 hours on new 2016 jeep Cherokee trailhawk. They were to call and make deliv I scheduled a 7 am appointment a software update that was to take up to 4 hours on new 2016 jeep Cherokee trailhawk. They were to call and make delivery arrangements but at 3:30 pm I finally called and found they were now working on the vehicle and it would probable be ready at 5pm. They are now promising to schedule the delivery of car or pickup as soon as service writer get away from customer. So much for good and efficient service. IT JUST DOESN'T OCCUR!!! More
by retired2rancher
Employees Worked With
He did not give card or name
March 19, 2016
Should have listened I live in Waco and was looking for a Jeep JK. I was told by more than one person "Do not buy at A.S." so I didn't. Ended up buying from dealer a in Ba I live in Waco and was looking for a Jeep JK. I was told by more than one person "Do not buy at A.S." so I didn't. Ended up buying from dealer a in Bastrop. Time for service rolled around so instead of driving all the way back to Bastrop took it to A.S. Needed alignment, Tire rotation and balance. When I went to drop off the Jeep wasn't sure who to talk to and no one seemed to want to help. No big deal! Finally got it dropped off. Was called the next day that it was ready for pickup. Picked it up with no problems. Stopped for gas on the way home was filling it up and started looking it over. I was in a blizzard in late Dec. in Amarillo and had to break the ice off my tires and wheels. While doing so I chipped a small piece off of my Right rear wheel. I went and looked and the same wheel was in the same location. Wasn't rotated! Was it balanced or aligned????? I dont know. I do know 195 dollars later I picked it up. Makes me wonder if anything was done to my Jeep at all. More
by Made of money
Employees Worked With
No sales
March 04, 2016
Friendly and professional staff. We looked at what we wanted and they worked with us on purchasing it. Salesman was friendly and could answer any question we had. The staff was great! We looked at what we wanted and they worked with us on purchasing it. Salesman was friendly and could answer any question we had. The staff was great! I would recommend this dealership to anyone! More
by cherokee-people
Employees Worked With
Trey McDade and Hossain Hessari
