Allen Samuels Chrysler Dodge Jeep Ram FIAT
Waco, TX
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Customer Service by Elias Peniston Since 08/2015 I have purchased three new vehicles from Elias Peniston (Two Dodge Ram Trucks and a Rubicon Jeep). Mr. Peniston understands the importan Since 08/2015 I have purchased three new vehicles from Elias Peniston (Two Dodge Ram Trucks and a Rubicon Jeep). Mr. Peniston understands the importance of "Service after the sale." While he knows the products sold he also knows the value of Service to the Customer. Allen Samuels Chrysler Dodge Jeep Ram is fortunate to have Mr. Peniston as a Steward for their organization. Elias, thanks for your professionalism and assistance in my purchases over the past 2 years. Steve More
Wesley and Jonathan were outstanding Wesley was was outstanding. He explained and and answered all our questions. Then when it came to signing the paperwork, Jonathan was amazing. Def Wesley was was outstanding. He explained and and answered all our questions. Then when it came to signing the paperwork, Jonathan was amazing. Defiantly one of the greatest experiences I had in purchasing a vehicle. More
Best New Vehicle Chris listened to my vehicle needs, found the exact match at the right price, and had it detail-ready when I arrived in town...super easy. Chris listened to my vehicle needs, found the exact match at the right price, and had it detail-ready when I arrived in town...super easy. More
Wesley was amazing! Wesley was amazing we came in just looking & he found us exactly what we were looking for & at the right price. He made the process painless & easy! Wesley was amazing we came in just looking & he found us exactly what we were looking for & at the right price. He made the process painless & easy! He's an awesome salesman! More
It was great thanks to Westley It was a great they were very nice I would come back for Sure.westly and Dustin got his first sale that made me feel good for him great overall thank It was a great they were very nice I would come back for Sure.westly and Dustin got his first sale that made me feel good for him great overall thanks again More
Extremely Helpful and Great Experience - Highly Recommend I had previously purchased a 2016 Jeep Cherokee back in March 2016. Over the course of ownership, as unfortunate as it is, the vehicle had many issues I had previously purchased a 2016 Jeep Cherokee back in March 2016. Over the course of ownership, as unfortunate as it is, the vehicle had many issues which resulted in many trips to visit the service department. While picking up my vehicle from my last visit on February 1, 2017, I decided to stop by to visit with Ted Teague. This meeting ended up being one of the most important and best decisions that I had made as an Allen Samuels customer. This meeting changed everything for our family! Mr. Teague listened to my concerns and ultimately wanted to help make what, at this point, was a really bad situation a better outcome for me and my family. Once I left, he immediately looped in the Sales Manager, Clint Allen, who reached out to me quickly and was ready to help me. On Saturday, February 4, we stopped by to visit with Clint who fortunately had not given up on the Jeep brand, as I was already prepared to do. And, I am glad he didn't. I loved my previous vehicle. I loved what he had to offer. What I didn't love, were the problems. He assigned Wesley Abrahams to assist us, which was such a blessing! It was great that everyone was aware of what we needed and ultimately prepared to just help us. We spent a great amount of time really looking over some vehicles and making sure that the previous issues were not displayed in any of the vehicles we looked at. There wasn't a single minute that we were there that we ever felt like we were rushed or that we weren't important. This is true for our first visit, as well! After spending a great amount of time there, because of how thorough we were with looking at the differences among the options, we found a 2017 Jeep Cherokee Latitude that worked for us. We couldn't be happier with the experience. Not once, did Clint and Wesley ever give up on us! Not once did they ever make us feel like we weren't important or that we were just customers. We never felt like we were just viewed as another sale but that they really cared about us, our situation as well as the outcome. The finance process with Lesley was exceptional, as always! She is really a rare find in the auto finance business. She remembered us when we walked in her office. She is extremely personable. She cares about her customers and you really get a sense of how much she cares about you and your situation just after spending a couple of minutes in her office. We are so fortunate that we had the opportunity to work with Leslie again. Another important point to make is that we had our four year old son with us during the entire visit! I share this point and want to highlight this point to express how family oriented the sales team/finance team are. Each individual that we encountered incorporated him into the conversation and really made him feel comfortable during the entire process. This dealership is great! Mr. Teague, Mr. Allen, Mr. Abrahams and Mrs. Cooper-Gholson went above and beyond for our family. We are completely satisfied and highly recommend this dealership and these employees, specifically. More
Amazing and easy experience From the moment I made contact with the salesman he treated me like family not just his paycheck!! I was honest about my situation from the beginning From the moment I made contact with the salesman he treated me like family not just his paycheck!! I was honest about my situation from the beginning and he said to "we will take care of you"! And that he did!!! I don't like car lots and anywhere you make major purchases because most times you're just a dollar sign to them!! Not once did I feel this way here. Cleve listened to my needs and got me exactly what I needed. Not only was Cleve my salesman amazing to my husband and I but everyone we had to speak to here was professional and courteous. They made buying our car such an easy transition and got us exactly what we needed!!! Will definitely recommend to anyone I come across looking to purchase a vehicle!! God bless Cleve and everyone at this place of business More
Very helpful and personable experience I drove to this dealership intending to gather a bit of information about a potential new car purchase/lease, and ultimately I left without a car but I drove to this dealership intending to gather a bit of information about a potential new car purchase/lease, and ultimately I left without a car but highly satisfied. The people I interacted with were very personable, and very helpful. It seemed like they genuinely wanted to help get me into the car I wanted and worked with my situation to try and do that. Whether I decide to buy sooner or later, I'll end up back here for my purchase. More
Excellent Good location, modern facilities, friendly people Great selection of vehicles,competitive prices, A well organized dealership that avoids unnecessar Good location, modern facilities, friendly people Great selection of vehicles,competitive prices, A well organized dealership that avoids unnecessary delays and allows deals to be done efficiently and quickly More
Excellent Elias and the entire staff proved to be professional and courteous. These people made purchasing a new vehicle a very pleasant experience. They worke Elias and the entire staff proved to be professional and courteous. These people made purchasing a new vehicle a very pleasant experience. They worked with me to "earn" my business. More