Allen Samuels Chrysler Dodge Jeep Ram FIAT

I recently had both my Jeeps serviced, and I could not be more pleased with my experience. They were picked up at my home in the morning and were delivered to my home in the afternoon. Making the service more pleased with my experience. They were picked up at my home in the morning and were delivered to my home in the afternoon. Making the service appointment was simple, response time was impressive, and the drivers were friendly, informative, and professional. I can't imagine any other dealership being more accommodating, thorough, and efficient! The Allen Samuels staff rocks!! More

They do their best to see your issues are repaired or explain why they were not and offer what solutions they can. Gary is a very professional and conscientious service manager. explain why they were not and offer what solutions they can. Gary is a very professional and conscientious service manager. More

It’s was perfect thanks to Collin for taking care of my vehicle when I brought it to Allen Samuels. vehicle when I brought it to Allen Samuels. More

Very quick and responsive. Collin was nice, had me in and out. Did a great job. out. Did a great job. More

Service was quick enough that I had both my Jeep and Ram done the same day! The waiting room is clean and stocked with refreshments should they be desired. You can also walk the lot without feeling like y done the same day! The waiting room is clean and stocked with refreshments should they be desired. You can also walk the lot without feeling like you are be hassled to buy a car while waiting for service. Granted this maybe a covid thing as the lot is a little spartan. More

Your salesman had exceptional knowledge and was very helpful and friendly. The dealership was very welcoming and helpful. helpful and friendly. The dealership was very welcoming and helpful. More

Sometimes when owners of companies pass away, or the really good CEO's retire, the way business are run changes dramatically, goes downhill & fast, but I feel like this company must have good leadership really good CEO's retire, the way business are run changes dramatically, goes downhill & fast, but I feel like this company must have good leadership as I continue to be impressed with the Service Department here. I would even drive my other brands of vehicles up to Irving to be serviced from 2014-January 2019, because I was consistently disappointed with "that brands" Service Department here in Waco. Their Service Department Manager Eric Upton, as well as Service Advisors Lacie, Brandt, Gary, & most recently Jack, have all been very friendly, attentive, & professional and make you feel as if you are their only customer. I’ve honestly never had this positive of an experience with any other “big name” service departments in Waco during my 8 years of moving here from Dallas/Fort Worth, until I bought my 2018 Dodge Ram Rebel in January 2019, and started bringing it here to be serviced. They truly are the best in this business & an asset to Waco & I will continue to brag about them to anyone that asks me where they should take their vehicles for service, especially the people I know that own Ram, Dodge & Jeep. I do believe Mr. Allen E. Samuels has got to be smiling down on his Allen Samuels CDJR Waco family, as I feel I have been blessed by them & I am sure they have blessed many others as well. I am so grateful they are in Waco. Eric Upton is doing a great job with his team. Please Don't Change A Thing!!! More

Everything went great . Explained everything to me well . Has a lot of faith n positive energy thru it all Has a lot of faith n positive energy thru it all More

I had a great experience with LB probably the best salesman I’ve ever worked with. He got me a great deal and I was in and out quickly! I would definitely go back! salesman I’ve ever worked with. He got me a great deal and I was in and out quickly! I would definitely go back! More

Great team work and awesome service. Very knowledgeable and friendly. So happy with my purchase and friendly. So happy with my purchase More