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Allen Samuels Chrysler Dodge Jeep Ram FIAT

Waco, TX

4.9
701 Reviews

201 West Loop 340

Waco, TX

76712

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Showing 701 reviews

November 25, 2017

Awesome From the moment that I contacted Spring on the internet I felt I eager they were to help me get into my car!.. once inside the dealership it was a lo More

by Precious
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AJ Johnson, Jonathan Becerra, Spring Anderson
Dec 01, 2017 -

Allen Samuels Chrysler Dodge Jeep Ram FIAT responded

Precious, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the Allen Samuels commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help.

November 16, 2017

Awesome friendly person Mrs Anderson was what kept me coming back. She called and searched high and low to help find the right vehicle. She contacted other dealerships knowin More

by Pleased customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Spring Anderson
Nov 17, 2017 -

Allen Samuels Chrysler Dodge Jeep Ram FIAT responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the Allen Samuels commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help.

November 09, 2017

Excellence The staff at Allen Samuels were excellent! They exceeded my expectations! Spring, Guy and Clint went above and beyond what I was expecting from a car More

by Crystal Fletcher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Becerra, Spring Anderson, Guy London , Stephanie Brown
Nov 10, 2017 -

Allen Samuels Chrysler Dodge Jeep Ram FIAT responded

Crystal, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear that we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you.

November 08, 2017

Crista Russell is the greatest! We had a few problems, Crista took it upon herself to fix them. She worked out EXACTLY what we wanted and got everything made right. We had had proble More

by Lovelymommyx3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clint Allen, Jonathan Becerra, Charles Smith, Crista Russell
Nov 10, 2017 -

Allen Samuels Chrysler Dodge Jeep Ram FIAT responded

The team here at Allen Samuels is thrilled to hear about your most recent visit. We pride ourselves on customer satisfaction and are glad to hear we achieved just that. Please don't hesitate to let us know if there's anything else we can do for you!

November 07, 2017

Above and beyond! I contacted 3 dealerships in my area before I contacted Allen Samuels. Spring Anderson ran circles around the guys I talked with before her! I'm a ver More

by SMason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leslie Cooper-Gholson, Elias Peniston, Hossain Hessari, Spring Anderson
Nov 10, 2017 -

Allen Samuels Chrysler Dodge Jeep Ram FIAT responded

SMason, here at Allen Samuels, we work daily to ensure that our customers receive top-notch customer service. We're incredibly happy to hear that your recent experience met all of your needs. Thank you for your business and wonderful feedback!

November 02, 2017

The staff is helpful and nice. The sales people were very friendly and helpful, they got my car deal completed fast and the finance department got me in and out quickly. More

by Bryan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clint Allen, Jonathan Becerra, Spring Anderson, Guy London
Nov 03, 2017 -

Allen Samuels Chrysler Dodge Jeep Ram FIAT responded

Bryan, thank you for your feedback! We love hearing about our customer’s positive experiences! Please don't hesitate to let us know if there's anything else we can do for you!

November 02, 2017

New Jeep Owner I bought a vehicle from here back in June and started having an issues with it and I brought it in for repairs not once but twice. Each time I brought More

by New Jeep Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Becerra, Gary Moore, Garry Bruce
Nov 03, 2017 -

Allen Samuels Chrysler Dodge Jeep Ram FIAT responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the Allen Samuels commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help.

November 01, 2017

Excellent I walked into Allen Samuels and was greeted by friendly professional staff. The whole car buying process was easy and smooth. I left with my new vehic More

by Kellydsmith71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AJ Blankenship is awesome and always very helpful!, Phillip Gomez
Nov 03, 2017 -

Allen Samuels Chrysler Dodge Jeep Ram FIAT responded

Thank you for your review, Kelly. I am happy to hear our team could provide you with an efficient and quick experience. We look forward to working with you again in the future. Please don't hesitate to let us know if there's anything else we can do for you!

October 30, 2017

Great experience We went to the dealership to buy a used Chevy Equinox we saw on-line. The sales person we contacted by phone earlier, Randy Glass, did a great job of More

by Perry L Glanzer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Glass
Nov 03, 2017 -

Allen Samuels Chrysler Dodge Jeep Ram FIAT responded

Perry, thank you for choosing to do business with us. We work daily to provide our customers with the best overall experience possible. We hope to continue doing business with you! If there is anything more you need from us, please let us know.

October 30, 2017

Great Salesman - Mike Mitchell I went into this dealership cold, not knowing anyone. Mike Mitchell became my salesman, and he was just super. No high pressure; he listened when I t More

by Eugenie D.
Recommend Dealer
Yes
Employees Worked With
Leslie Cooper-Gholson, Mike Mitchell, Hossain Hessari
Nov 03, 2017 -

Allen Samuels Chrysler Dodge Jeep Ram FIAT responded

Eugenie, we love hearing that our customers had a great experience with our dealership! We'll make sure to relay your satisfaction to the individuals you worked directly with.

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