Allen Samuels Chrysler Dodge Jeep Ram FIAT
Waco, TX
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Service was quick enough that I had both my Jeep and Ram done the same day! The waiting room is clean and stocked with refreshments should they be desired. You can also walk the lot without feeling like y done the same day! The waiting room is clean and stocked with refreshments should they be desired. You can also walk the lot without feeling like you are be hassled to buy a car while waiting for service. Granted this maybe a covid thing as the lot is a little spartan. More
Sometimes when owners of companies pass away, or the really good CEO's retire, the way business are run changes dramatically, goes downhill & fast, but I feel like this company must have good leadership really good CEO's retire, the way business are run changes dramatically, goes downhill & fast, but I feel like this company must have good leadership as I continue to be impressed with the Service Department here. I would even drive my other brands of vehicles up to Irving to be serviced from 2014-January 2019, because I was consistently disappointed with "that brands" Service Department here in Waco. Their Service Department Manager Eric Upton, as well as Service Advisors Lacie, Brandt, Gary, & most recently Jack, have all been very friendly, attentive, & professional and make you feel as if you are their only customer. I’ve honestly never had this positive of an experience with any other “big name” service departments in Waco during my 8 years of moving here from Dallas/Fort Worth, until I bought my 2018 Dodge Ram Rebel in January 2019, and started bringing it here to be serviced. They truly are the best in this business & an asset to Waco & I will continue to brag about them to anyone that asks me where they should take their vehicles for service, especially the people I know that own Ram, Dodge & Jeep. I do believe Mr. Allen E. Samuels has got to be smiling down on his Allen Samuels CDJR Waco family, as I feel I have been blessed by them & I am sure they have blessed many others as well. I am so grateful they are in Waco. Eric Upton is doing a great job with his team. Please Don't Change A Thing!!! More
I had a great experience with LB probably the best salesman I’ve ever worked with. He got me a great deal and I was in and out quickly! I would definitely go back! salesman I’ve ever worked with. He got me a great deal and I was in and out quickly! I would definitely go back! More
I have purchased three vehicles at Allen-Samuels within the last year. Im a Mopar guy and these guys really deliver the goods. They do what they say they will do and in the modern world of car sales, that the last year. Im a Mopar guy and these guys really deliver the goods. They do what they say they will do and in the modern world of car sales, that is a rarity. More
I had the best Salesman every this past weekend at Allen Samuels Dodge in Waco!! "LB" is top of the line, he gave my daughter and I the ultimate car buying experience. He was full of life and laughter durin Samuels Dodge in Waco!! "LB" is top of the line, he gave my daughter and I the ultimate car buying experience. He was full of life and laughter during the whole time and was still professional and down to business. I would highly recommend him and all of his team for any of your car buying needs. I will be back in the future for other purchases when needed. Thank you, LB for all your hard work and dedication when I most needed it!!! More
Excellent customer service. Zac worked really hard to help us with our trade in our car and getting us into something newer and better. I will be sending friends and family. help us with our trade in our car and getting us into something newer and better. I will be sending friends and family. More