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Allen Samuels Chrysler Dodge Jeep Ram FIAT

Waco, TX

4.9
703 Reviews

201 West Loop 340

Waco, TX

76712

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Showing 703 reviews

August 27, 2022

I had a complex and urgent issue that Benjamin Mathison quite patiently, courteously, and empathetically helped me work through so that I could get safely back on the road to work with little time lost. More

by tclark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benjamin Mathison
August 25, 2022

Highly accommodating and friendly staff which walks you through the process. My family and I are satisfied repeat customers. A big thank you to Chris Hopkins Jr. for his excellent service, knowledge, and p More

by michaellandolt85
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hopkins Jr.
August 22, 2022

I was in from out of town and had to have my jeep towed in overnight. The service department was able to fix my car that day so that I could get home. They were very attentive and communicative and did a g More

by Daralane74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Reynolds
August 22, 2022

the dealership is great. Great staff and quick to assess and return with options. I do think the cost is a little high compared to other service depts. The service agen More

by karen8189
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
A lady
August 19, 2022

Waiting room was very accommodating and Collin kept me well informed on the progress of my truck. More

by jack.ward
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin
August 18, 2022

I have had them service my truck for years. I always get great services. Thanks to Gary Reynolds and Amber this last service was made easy and completed so quickly. More

by sgibson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Reynolds Amber
August 17, 2022

Excellent team professional and very fast team members and the automotive department make sure I was well taken care of great work thank you guys I'll see you again More

by Jose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Smith, Evan Harder, Bob Coleman, Craig Monson, Colby Brunson, Garry Bruce
August 16, 2022

Brandon & Amanda in the Service Department are the BEST! !!!! They treated me with the most up respect; kept me updated with my daughters car More

by Nelda Wisdom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda & Brandon
August 12, 2022

From start to finish it was a seamless and painless experience - great communication, follow-through, and follow up. This was easily the best experience I’ve had purchasing a vehicle! More

by johnny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristen Whittle, Ted Teague, Leslie Cooper-Gholson, DJ Latimer
August 06, 2022

I came in on Saturday, which is always very busy, but my key was coded very quickly. I was treated very well, and the waiting area is very accomodating. More

by earnestraybaker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Branden
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