
Allen Samuels Chrysler Dodge Jeep Ram FIAT
Waco, TX
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Branden was very helpful and knowledgeable about my battery issue. He helped me get my battery issue fixed and even let me know about the free car wash service through them. battery issue. He helped me get my battery issue fixed and even let me know about the free car wash service through them. More
They were really nice. Straight forward and fast. They made sure everything was right before i left the building. Straight forward and fast. They made sure everything was right before i left the building. More
The service department did an excellent job when I brought my Jeep in for oil change. I did not make an appointment and was taken in right away and they were very efficient. Was a wonderful experience brought my Jeep in for oil change. I did not make an appointment and was taken in right away and they were very efficient. Was a wonderful experience. More
Service gave me realistic expectations and followed through. They called with the price quote before proceeding with additional services so I knew exactly how much I would be spending. I will be back h through. They called with the price quote before proceeding with additional services so I knew exactly how much I would be spending. I will be back here for sure. More
They did my oil change in a timely basis, and even though I declined tire rotation, they gave me tread depth on all tires, which supported my decision I didn’t need tire rotation. I declined tire rotation, they gave me tread depth on all tires, which supported my decision I didn’t need tire rotation. More
Great dealership! Friendly people. Very helpful and courteous. Very active in the community to help and give back. Friendly people. Very helpful and courteous. Very active in the community to help and give back. More
I went to Allen Samuels for two reasons. First, I needed some very minor warranty work and second to speak with Leslie Cooper Gholson the financial director. After visiting with Ms Leslie an First, I needed some very minor warranty work and second to speak with Leslie Cooper Gholson the financial director. After visiting with Ms Leslie and getting all my questions answered, next thing I knew I was speaking with Chase King in sales. Chase was able to turn my 2020 Ram with less than 16,000 miles into a Jeep Cherokee 4x4 within a short time. This was remarkable when all I was doing was looking to kill time. Chase took the time (in the cold wind and drizzle) to highlight every aspect of the exterior of the vehicle and its style before we ever got in. Once inside Chase reviewed the electronics, the safety features, and answered all the questions I would normally ask before I could ask them. Instead of trying to sell me the Jeep, Chase took the time to tell me why the Jeep was the right vehicle for me. I can tell you he was not wrong. We were able to make a deal which met my terms and I drove home in my new Jeep. This was my 4th purchase over the years from Allen Samuels and as Always this was another great experience. Day after purchase Chase called to check my satisfaction and answer any questions I had about the vehicles operation. Later in the day I also got a call from Trey McDade to also assure my satisfaction. More