Allen Samuels Chrysler Dodge Jeep Ram FIAT
Waco, TX
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Everyone that I worked with in parts and service were very friendly, informative, and helpful. They got me in in less than a week, and I got my car back the same day even though I expected to have to lea very friendly, informative, and helpful. They got me in in less than a week, and I got my car back the same day even though I expected to have to leave it overnight. They made things easy for and I really appreciate it! More
This was the best car buying experience we have ever had! We knew what we wanted and they made sure we got what we wanted! Communication, follow-up, professionalism, friendliness and great environment from t We knew what we wanted and they made sure we got what we wanted! Communication, follow-up, professionalism, friendliness and great environment from the time you pull up to the time you leave. Everyone said "Hi" and were very pleasant. Haley, our sales person, was hands down amazing! She showed patience with our millions of questions. Let us know a status every week when it was on order, even if nothing changed. Kept us in the loop and worked with us every step of the way! Never worked with anyone like her (in a fantastic way). Have already recommended her and will return again for any future needs! Leslie, in financing, was miracle worker! She made sure we got what we wanted and had everything ready when we arrived! Super friendly and professional and knows what she is doing! A big thank you and shout out to Haley, Leslie and the whole Allen Samuel's team for being amazing and showing us that customer service is still valued! More
I had to go to get my blinker bulb changed and they didn’t have it. But they ordered it for me and even gave me a car wash. Not a bad experience didn’t have it. But they ordered it for me and even gave me a car wash. Not a bad experience More
Great customer service ! ! Will definitely come back for my next vehicle ! Thanks to junior for great salesmanship! ! Will definitely come back for my next vehicle ! Thanks to junior for great salesmanship! More
Our service advisor (I believe her name was Amanda) was amazing! As far as the oil change itself, it took longer than expected but nothing too crazy. amazing! As far as the oil change itself, it took longer than expected but nothing too crazy. More
Service Rep Benjamin was excellent. All of the reps I've worked with there have been great. This visit was quick and I was out within an hour. In previous visits, the wait has been a bi All of the reps I've worked with there have been great. This visit was quick and I was out within an hour. In previous visits, the wait has been a bit too long. More
Shawn Etienne is an excellent Sales Consultant! He explained everything in detail. He answered all our questions. We never felt pressured!! Leslie in Finance was awesome, as well! Trul He explained everything in detail. He answered all our questions. We never felt pressured!! Leslie in Finance was awesome, as well! Truly and fun and quick experience! More