Allen Samuels Chrysler Dodge Jeep Ram FIAT
Waco, TX
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I purchased a new Dodge Ram 2500 last June. The purchase experience was smooth and easy. I recently got a recall notice from Dodge about a small issue with the tailgate. I took the truck in The purchase experience was smooth and easy. I recently got a recall notice from Dodge about a small issue with the tailgate. I took the truck in to get it looked at and the service advisor quickly took care of the issue in just a few minutes and I was on my way. From the purchase to service every experience I've had at Allen Samuels has been great. 100% satisfied!! More
I have been very pleased with the service and attitude with all persons @ Allen Samuels. The people are very concerned in pleasing customers. I am very pleased with the service recieved. with all persons @ Allen Samuels. The people are very concerned in pleasing customers. I am very pleased with the service recieved. More
When I first went in, I wasn’t looking to buy at the time. I just needed to test the space to make sure my husband and our rear facing car seat could both fit and be comfortable. Erick wasn’t pushy and time. I just needed to test the space to make sure my husband and our rear facing car seat could both fit and be comfortable. Erick wasn’t pushy and understood what we were trying to do. 1 week later, I called and got started on the buying process. Erick was super helpful and make the process super easy! Go see Erick! More
Always great customer service when you walk through the door! Best service person Collin Tieben, he always has a smile and willing to help as soon as you walk in and if he can’t assist he point you in th door! Best service person Collin Tieben, he always has a smile and willing to help as soon as you walk in and if he can’t assist he point you in the right hands! Thank you! More
We have purchased several vehicles from Allen Samuels. Eric has always been our sales person and hopefully always will be. He goes above and beyoned. Eric has always been our sales person and hopefully always will be. He goes above and beyoned. More
Colby in the lube, oil, and tire rotation dept. did an excellent job! He kept me informed via text, and for showing up without an appointment, they had me in and out in 1 1/2 hours. He also informe did an excellent job! He kept me informed via text, and for showing up without an appointment, they had me in and out in 1 1/2 hours. He also informed me of a current offer for three oil/lube/tire rotations for $130...hard to beat that anywhere! More
The salesperson Dalton was very polite and considerate of my needs for a vehicle. Upon on my arrival, he already had the vehicle pulled out front and we went out to look vehicle over. Dalto started with a of my needs for a vehicle. Upon on my arrival, he already had the vehicle pulled out front and we went out to look vehicle over. Dalto started with a 360 explanation of the exterior of vehicle. Then inside of interior went all over the controls and systems in detail to make sure I understood the functions, When I asked about something he knew how to explain what i was asking about, This was the first new vehicle I bought in 21 years, So all the new technology was a mystery to me but Dalton knew by the way I was looking that he took extra tine with me to explain again so I would understand the controls and function of the vehicle. I like the vehicle it is a crew Cab1500 Ram with E-torque. Dalto got me into the vehicle and help me go to the sales department and made the purchase. Dalton drove the truck to my home resident 40 miles. And when deliver he went around the truck cleaning it for spotless delivery. Great people, and a good buy, Love this place Allen Samuels of Waco, Texas. You can't go wrong at this place. More
I needed service on my vehicle, and my long time assistant Gary Reynolds, as usual, did a great job of having my vehicle serviced and saved me some money by not replacing the battery because it was assistant Gary Reynolds, as usual, did a great job of having my vehicle serviced and saved me some money by not replacing the battery because it was still in very good condition when I voiced concern. I always trust Gary and am thankful for his honesty and getting my auto back in action for me super fast! More