
Allen Samuels Chrysler Dodge Jeep Ram FIAT
Waco, TX
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I tried them out twice. The first time was okay, a 3-star sale. I came back a year later to do more business, and they must have thought I would not do my homework. I used K The first time was okay, a 3-star sale. I came back a year later to do more business, and they must have thought I would not do my homework. I used Kelley Blue Book to get the trade-in value of my vehicle and purchase another vehicle. Lo and behold, there was over ten thousand dollars in difference between the time I got the KBB Value and made it to the dealership. I was told that I wasn't correct and that they were the experts in so many words, (a slap in the face). So I pledge to no longer do business with them. Not only were they wrong, but they refused to admit it even after I showed them the email I received from KBB that clearly supported my claim. I, for one, do not appreciate GREED!! More
Purchased two autos there and Gerald is the best. Listens to what you are looking for and the price range. He works very hard to find what you want. Listens to what you are looking for and the price range. He works very hard to find what you want. More
Collin is an outstanding expert with automobiles, especially with my 6-speed Jeep Wrangler. I've never had better service. He knows ALL the details about Jeeps. I'm an engineering professor at Bay especially with my 6-speed Jeep Wrangler. I've never had better service. He knows ALL the details about Jeeps. I'm an engineering professor at Baylor (and previously at UT Austin for 29 years), and know that he would make a fine engineer! Make sure that everybody at the office knows this and appreciates his fine work! Regards, Mack Grady. mack_grady@baylor.edu. More
Very pleasant buying experience, Erick Carrillo our salesman was courteous and very knowledgeable. Leslie Cooper-Gholson in finance was exceptionally helpful even beating a deadline of an upcoming ho salesman was courteous and very knowledgeable. Leslie Cooper-Gholson in finance was exceptionally helpful even beating a deadline of an upcoming holiday. I’m 77 years old and this was the best car buying experience I’ve had. Thank you to the whole team that made it happen. More
Very friendly and knowledgeable staff. Service was performed in a timely manner. I will continue to bring my truck in for services. Service was performed in a timely manner. I will continue to bring my truck in for services. More
Amanda always provides me with truly good service. She listens as I inform her about replacing wife's Renagade pure junk wheel lug bolts with super high quality one-piece steel bolts. One would think She listens as I inform her about replacing wife's Renagade pure junk wheel lug bolts with super high quality one-piece steel bolts. One would think by now Chrysler would figure out they have a problem. More
Absolutely the worst service I have every received. Told me it would be a week to even diagnoze my vehicle. If you complain about this dealership, watch out they are very vindictive. I would not recomm Told me it would be a week to even diagnoze my vehicle. If you complain about this dealership, watch out they are very vindictive. I would not recommend buying a car here let alone relying on them to provide quick courteous service. More
Everyone at the dealership is helpful and attentive to my needs! I would never go to another dealership. Great service for years! needs! I would never go to another dealership. Great service for years! More
Samantha is a person that ya'll need to keep. She has gone out of her way to make sure my vehicle needs are taken care of and any problems are addressed She has gone out of her way to make sure my vehicle needs are taken care of and any problems are addressed More