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Allen Samuels Chrysler Dodge Jeep Ram FIAT

Waco, TX

Overview
Reviews
4.9
754 Reviews
Call Dealership (254) 772-8120
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201 West Loop 340

Waco, TX

76712

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Showing 754 reviews

April 24, 2025

Amanda and all of the staff in the service department are amazing. I purchased my vehicle at this dealership 10 years ago and try to have all needed service performed by this dealership. I recently took m More

by Joeltaylor43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
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April 22, 2025

Gerald Harris was an excellent employee and helped with every detail along the way! I would recommend this dealership to everyone. More

by Sjean76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leslie Cooper-Gholson, Gerald Harris
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Apr 24, 2025 -

Allen Samuels Chrysler Dodge Jeep Ram FIAT responded

We’re thrilled to hear about your positive experience with Gerald. Our team works hard to ensure every detail is taken care of, and your recommendation means the world to us. Looking forward to welcoming you back! Ted Teague, General Manager, Cell # 254-715-6909

April 21, 2025

First timer at this dealership and honestly can say I was super pleased with not only our salesman LB but everyone we encountered was very nice! Now back to LB, he went above and beyond for us and we walked More

by tsue
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Langdon "LB" Brown, Leslie Cooper-Gholson, Rolando Perez
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Apr 24, 2025 -

Allen Samuels Chrysler Dodge Jeep Ram FIAT responded

Thanks for sharing your experience! We're thrilled to hear that LB and our team exceeded your expectations. Enjoy your new 2025 Ram truck, and we look forward to seeing you again! Ted Teague, General Manager, Cell # 254-715-6909

April 21, 2025

The three staff members that I dealt with (listed below) were very courteous and knowledgeable. They took the time to answer questions and made the entire process pleasurable. More

by lgoss155
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Hopkins and Dalton Lampley, Leslie Cooper-Gholson
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Apr 24, 2025 -

Allen Samuels Chrysler Dodge Jeep Ram FIAT responded

We're thrilled to hear that our team provided you with excellent service and made your experience enjoyable. We appreciate your feedback and look forward to helping you again in the future! Ted Teague, General Manager, Cell # 254-715-6909

April 21, 2025

My service was done with minimum waiting time and the refreshments were very good with something for everyone More

by swarren241
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Larson
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Apr 24, 2025 -

Allen Samuels Chrysler Dodge Jeep Ram FIAT responded

Thanks for the fantastic feedback! We're thrilled to hear you enjoyed your experience and our refreshments. We aim to provide quick and enjoyable service for everyone. Your support means a lot to us! Ted Teague, General Manager, Cell # 254-715-6909

April 14, 2025

We always get great service from Allen Samuel's for our 2020 Charger. The staff is very friendly and explains exactly what service will be done. More

by kenandjanieb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Coleman, Colby Brunson
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Apr 15, 2025 -

Allen Samuels Chrysler Dodge Jeep Ram FIAT responded

Thank you for your fantastic review! We're thrilled to hear you consistently receive great service for your Charger. Our team is dedicated to providing a friendly experience and clear communication. We look forward to seeing you again! Ted Teague, General Manager, Cell # 254-715-6909

April 10, 2025

We recently traded my wife's truck for a Durango we are thrilled with the vehicle and LB was very helpful and a pleasure to work with! More

by rnalljr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Langdon Brown
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Apr 15, 2025 -

Allen Samuels Chrysler Dodge Jeep Ram FIAT responded

Thanks for sharing your experience! We're so glad to hear that you and your wife are thrilled with the Durango. It’s great to know LB made the process enjoyable for you. Enjoy your new ride! Ted Teague, General Manager, Cell # 254-715-6909

April 09, 2025

I have had multiple issues with my Jeep Cherokee but this time the staff was right on top of it and found my problem quickly. More

by JMANDERS0591
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul was spoken to originally and then I think the man's name was Gary.
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Apr 10, 2025 -

Allen Samuels Chrysler Dodge Jeep Ram FIAT responded

We’re thrilled to hear about your positive experience! Our team strives to provide quick and effective service, and it’s great to know we met your expectations. Thank you for sharing your feedback, and we look forward to assisting you again in the future! Ted Teague, General Manager, Cell # 254-715-6909

March 31, 2025

This is the best dealership! Everyone is so kind and friendly. They really make you feel like you are family. More

by kaitlyn.macphail
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dalton Lampley, Rolando Perez, Trey "BowTie" McDade
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Apr 02, 2025 -

Allen Samuels Chrysler Dodge Jeep Ram FIAT responded

Kaitlyn, thank you for your wonderful review! We're thrilled to hear that you felt welcomed and valued during your visit. Our team strives to create a family-like atmosphere, and it’s great to know we hit the mark. We look forward to serving you again! Ted Teague, General Manager, Cell # 254-715-6909

March 31, 2025

I had a great experience! Erick was great as was everyone else who helped me through the process! I love my new Jeep! More

by bradie34
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erick Carrillo
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Apr 02, 2025 -

Allen Samuels Chrysler Dodge Jeep Ram FIAT responded

Bradie, we're thrilled to hear you had a fantastic experience! It's wonderful to know that Erick and the team made a positive impact. Enjoy your new Jeep, and we look forward to seeing you again soon! Ted Teague, General Manager, Cell # 254-715-6909

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