Allen Samuels Chrysler Dodge Jeep RAM of Oxford - Service Center

They sold me a new air filter and cabin air filter on my new pacifica with 6k miles new pacifica with 6k miles More

I love this dealership and do everything I can to make sure and get my service done while we are in town. Everyone on their team is friendly, competent and professional so I know I am in good hands no mat sure and get my service done while we are in town. Everyone on their team is friendly, competent and professional so I know I am in good hands no matter what service writer I am working with. I do have to say that I am now mostly working with Taylor and he is outstanding! Keeps me well informed and presents my my service options without ever making me feel like he is selling me. It has been fun watching him grow in his job since I think I was one of his first customers when he started. Keep up the great work gang!!! More

Service Department is friendly and knowledgeable and always has kept me informed about my Jeep. always has kept me informed about my Jeep. More

The team did a wonderful job of repairing the tire leak and identifying other items that needed to be addressed. and identifying other items that needed to be addressed. More

Your service department needs to have online updates for vehicles in your repair shop. Digitize and publish what is happening with my vehicle so I don't have to call. It's crazy that the only person who can vehicles in your repair shop. Digitize and publish what is happening with my vehicle so I don't have to call. It's crazy that the only person who can tell me what's happening when i call is "my service writer". Put it on the web. Join us in the 21st century. Otherwise I have nothing but compliments. More

Everyone is always so nice and helpful I’ve had to take my car in several times unfortunately but each time I get the same kindness my car in several times unfortunately but each time I get the same kindness More

Great service. Squeezed me in on a busy day. Took care of all the issues. Representative was professional and clear about issues and gave great advice on what neede Squeezed me in on a busy day. Took care of all the issues. Representative was professional and clear about issues and gave great advice on what needed to be done. More

My Dodge Durango was in the dealership 12 days, not what I would expect from a dealership. Firstly our Durango was under warranty and that the dealership was awaiting authorization from FCA USA to process t I would expect from a dealership. Firstly our Durango was under warranty and that the dealership was awaiting authorization from FCA USA to process the claim. We are Canadians, and were on our way home, it was over a week before work started on our Durango. We weren't made aware that we could override the authorization process and pay for the repairs on our credit card and then claim for the repairs once back in Canada. The parts were ordered on the Friday and came in on the Wednesday, again not what we would expect from a Dodge dealership. The only good experience we had from the dealership was the service advisor Chuck. More

They took greta care of me. I dropped my truck off when scheduled, they gave me a ride home and took care of the items I needed. Also took care of a couple of recalls and still I dropped my truck off when scheduled, they gave me a ride home and took care of the items I needed. Also took care of a couple of recalls and still had my truck ready in just a few hours. Excellent comunication and service! More

Everything was done wonderfully and in a timely manner. Worked within the time frame I needed to get me back on the road. Worked within the time frame I needed to get me back on the road. More