Back

Allen Samuels Chrysler Dodge Jeep RAM of Oxford - Service Center

Oxford, MS

4.7
142 Reviews

142 Reviews of Allen Samuels Chrysler Dodge Jeep RAM of Oxford - Service Center

Sort by
January 22, 2024

Celeste was great, very hands on, communicated every step and very friendly. Very helpful and will continue to use. More

by lyndawood2105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thad Heuser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Celeste was awesome
January 22, 2024

The service and parts were great and helped me getting my mirror replaced on time More

by bgum1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thad Heuser
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2024

We always get our Mini Coopers oil changed. They do a great job!! We get our inspection stickers here also More

by pete.tijerina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thad Heuser
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2024

The wait was long but I was very satisfied with the work, price and condition of the vehicle when it was returned. More

by Wj_thompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thad Heuser
4.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Keith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I didn't interact with either of those people, I worked with a young man and he was excellent
January 12, 2024

Had an appt at 10 didn’t get help til 2pm. Walk-ins before appt not acceptable. Why even make an appt? More

by gig_em5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Idk
January 11, 2024

Hello This William glidewell The I dealt with Chuck in the service He and the staff at Allen Samuels In Aransas pass Texas were were very helpful. Thanks William More

by wglidewell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck
January 08, 2024

Excellent service took care of my vehicle in a timely matter. The service advisor was great. More

by jwoomack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thad Heuser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Keith
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2024

The service department personnel are all polite, knowledgeable, and efficient. They get done on time. More

by gsjones402
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thad Heuser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Keith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2024 -

Allen Samuels Chrysler Dodge Jeep RAM of Oxford responded

We strive to help and exceed your expectations

January 05, 2024

I called for many months to get my a/c fixed. After months of calling and leaving several messages, I was able to speak with someone about my intermittent a/c. They told me there was nothing that More

by K Low
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thad Heuser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica
January 04, 2024

Long time wait, over an hour, for "express oil change" Repair estimate over $200 for $20 part. More

by Cbmj007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thad Heuser
2.0
This rating includes all reviews, with more weight given to recent reviews.