Allen Samuels Chrysler Dodge Jeep RAM of Oxford

Everyone is always so nice and helpful I’ve had to take my car in several times unfortunately but each time I get the same kindness my car in several times unfortunately but each time I get the same kindness More

Your service department needs to have online updates for vehicles in your repair shop. Digitize and publish what is happening with my vehicle so I don't have to call. It's crazy that the only person who can vehicles in your repair shop. Digitize and publish what is happening with my vehicle so I don't have to call. It's crazy that the only person who can tell me what's happening when i call is "my service writer". Put it on the web. Join us in the 21st century. Otherwise I have nothing but compliments. More

Great service. Squeezed me in on a busy day. Took care of all the issues. Representative was professional and clear about issues and gave great advice on what neede Squeezed me in on a busy day. Took care of all the issues. Representative was professional and clear about issues and gave great advice on what needed to be done. More

My Dodge Durango was in the dealership 12 days, not what I would expect from a dealership. Firstly our Durango was under warranty and that the dealership was awaiting authorization from FCA USA to process t I would expect from a dealership. Firstly our Durango was under warranty and that the dealership was awaiting authorization from FCA USA to process the claim. We are Canadians, and were on our way home, it was over a week before work started on our Durango. We weren't made aware that we could override the authorization process and pay for the repairs on our credit card and then claim for the repairs once back in Canada. The parts were ordered on the Friday and came in on the Wednesday, again not what we would expect from a Dodge dealership. The only good experience we had from the dealership was the service advisor Chuck. More

They took greta care of me. I dropped my truck off when scheduled, they gave me a ride home and took care of the items I needed. Also took care of a couple of recalls and still I dropped my truck off when scheduled, they gave me a ride home and took care of the items I needed. Also took care of a couple of recalls and still had my truck ready in just a few hours. Excellent comunication and service! More

Everything was done wonderfully and in a timely manner. Worked within the time frame I needed to get me back on the road. Worked within the time frame I needed to get me back on the road. More

They were very courteous and professional plus the estimate time they gave me for our vehicle to be done in was perfect estimate time they gave me for our vehicle to be done in was perfect More

The main issue is went on for recall, oil change, and told the recall they only get 6 bolts in a week, come back Monday and see if they have any, i sis your wanting me to come on and check every Monday, told the recall they only get 6 bolts in a week, come back Monday and see if they have any, i sis your wanting me to come on and check every Monday, that's crazy. manager did come on Monday and were have one. Also they still can't get the guide lines fixed on back up camer, at least 8 months. They should go back to old software until it's fixed. More

I did not appreciate the sales pitch while I was waiting. That is not what I was there for. That is not what I was there for. More

Manny made the process quick and easy! We arrived and they had our truck ready to go. We arrived and they had our truck ready to go. More