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Allen Samuels Chrysler Dodge Jeep RAM of Oxford
Oxford, MS
139 Reviews
Car Shopping Made Easy
We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile!
Exceptional Customer Service
We are committed to providing amazing customer experiences.
We Keep You Going
Our service center is here to help ensure you enjoy many great years of driving with the vehicle you purchase from us.
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 12:00 PM
Sunday Closed
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Showing 139 reviews
January 06, 2024
The service department personnel are all polite, knowledgeable, and efficient. They get done on time. knowledgeable, and efficient. They get done on time. More
by gsjones402
Verified Customer
January 05, 2024
I called for many months to get my a/c fixed. After months of calling and leaving several messages, I was able to speak with someone about my intermittent a/c. They told me there was nothing that After months of calling and leaving several messages, I was able to speak with someone about my intermittent a/c. They told me there was nothing that could be done. I'd have to wait until the weather warmed back up. I asked to speak with a manager. The manager was rude and told me that they basically lied to me when I purchased my extended warranty. She proceeded to explain how things were going to work; I was going to get my car back the following day and I could call when my a/c wasn't working again. A couple of days later, I received a text that they were replacing my a/c converter. That's all I was told and all I know. I won't be purchasing another vehicle or extended warranty there again. I am very disappointed after purchasing two new vehicles from this branch. I was hoping that might secure a little loyalty or at least decent treatment. More
by K Low
January 04, 2024
Long time wait, over an hour, for "express oil change" Repair estimate over $200 for $20 part. Repair estimate over $200 for $20 part. More
by Cbmj007
Employees Worked With
January 01, 2024
Great service took care of my vechile in a timely matter service advisor was great service advisor was great More
by pompa6897
December 21, 2023
People at this dealership were very Knowledgable and helpful and the overall experience was great . helpful and the overall experience was great . More
by shedd
Employees Worked With
December 21, 2023
Took a while due to parts not available which was not their fault, but overall good service. their fault, but overall good service. More
by bootsmem
December 15, 2023
Went in to get an oil change. Dealer incorrectly installed oil filter, had a leak, and after their work to fix that, my ABS light turned on saying my ABS was out. For a mere $1,00 Dealer incorrectly installed oil filter, had a leak, and after their work to fix that, my ABS light turned on saying my ABS was out. For a mere $1,000, they’d fix it for me. No thanks. Go anywhere but here. More
by tresia.eaves
