Allen Honda
College Station, TX
Filter Reviews by Keyword
By Type
Showing 404 reviews
I recently made our family’s fifth vehicle purchase from Allen Honda. This dealership has never let us down! The service provided to maintain our vehicles over the years has been exceptional. The financing Allen Honda. This dealership has never let us down! The service provided to maintain our vehicles over the years has been exceptional. The financing that we have found through Allen has been fantastic. And, the sales team is incredibly interested in making sure that you are fully satisfied, taking extra special care of their customers. Allen Honda is our first and last stop when we look for a vehicle. I highly recommend that anyone looking for new or used start with Allen Honda. More
Salesperson - Great! Negotiation team did not negotiate. Not a good time to purchase new vehicle. Sticker price plus $3,999 more for after market price, plus 2 DESTINATION charges for $3,000 plus $3,500 t Not a good time to purchase new vehicle. Sticker price plus $3,999 more for after market price, plus 2 DESTINATION charges for $3,000 plus $3,500 to add extended warranty to 6 years, plus tax, title and license. Another $1,075 for unknown warranty to me was added, that I am trying to get cancelled. Trade in value given was not in range of any of 4 on-line evaluations, including Honda. More
Excellent sales rep. Informative and extensive demonstration drive. Professional finance department. Always helpful and informative. demonstration drive. Professional finance department. Always helpful and informative. More
They advertise low prices on their used cars on multiple They advertise low prices on their used cars on multiple websites but when you arrive at the dealership they don’t honor the advertised price. They a They advertise low prices on their used cars on multiple websites but when you arrive at the dealership they don’t honor the advertised price. They add on the cost of their Blue Advantage program and claim to have disclaimers but the disclaimers are only on their website not on the third party websites. They attempt to get your trade for next to nothing so go in knowing your trade-Ins value. Never in a million years would I recommend this dealership to anyone I remotely liked. Stay away or take an attorney with you. More
The service department at Allen is the main reason we purchase our cars there but this service left us with major concerns. After discussing the concern with Rusty Skinner we were assured that he would c purchase our cars there but this service left us with major concerns. After discussing the concern with Rusty Skinner we were assured that he would check into it and Eric would get back with us. That all happened and then the man having made the appointment and did the work on the car called and was not aware of service not done that he himself stated would be done. To top it all off many messages have been left for Rusty Skinner to return my call to restore our prior satisfaction with the service department that has not happened in the last 8 days. Am waiting for a callback from Eric at this time. It does not sound like like Allen Honda is too concerned about excellent service ratings from its customers. More
We have purchased multiple vehicles from Allen Honda over the years and always from Bob McGill. He has always been honest, personable and available for any questions or issues. Continued after purchases wi the years and always from Bob McGill. He has always been honest, personable and available for any questions or issues. Continued after purchases with the maintenance department which is first rate. More
Allen Honda salesman Bob McGill was extremely helpful.The staff was very helpful and pleasant. In my opinion they was helpful and knowledgeable! Thank you for your help ! staff was very helpful and pleasant. In my opinion they was helpful and knowledgeable! Thank you for your help ! More
Drove 1.5 hours to purchase an Accord Hybrid. MSRP $39,000. The manager explained (while laughing) how they are marking up prices $3000-$4000 above MSRP. He then stated he will not “honor” internet pr $39,000. The manager explained (while laughing) how they are marking up prices $3000-$4000 above MSRP. He then stated he will not “honor” internet prices or sticker prices…as if he knows what honor is. He then printed out an offer at $45,000...$6000 above MSRP. Clearly his level of arrogance has blinded him to the point he has no thought of future business. I ask if he was actually serious and he laughed and said yes. I told him this isn't even a discussion and I'd gladly pay MSRP. He laughed again until I stood up and walked out. If they are willing to take advantage of the current shortage this way, look out. They are literally laughing at their customers for over paying. Shameful. Honda should be embarrassed to be represented by a dealer like this. More
This is our third lease vehicle from Allen Honda and again they excelled in customer service. Bob McGill was the sales person we worked with for the lease process and he was wonderful. We were contact again they excelled in customer service. Bob McGill was the sales person we worked with for the lease process and he was wonderful. We were contacted by him about a week after the purchase to ensure we were happy with the new vehicle. Due to the current situation of limited new cars to choose from, everyone we worked with went above and beyond to ensure we got the vehicle we wanted. The best description for Allen Honda is "Excellent". More