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Allen Chevrolet Cadillac - Service Center

Monroe, MI

3.7
946 Reviews

946 Reviews of Allen Chevrolet Cadillac - Service Center

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May 12, 2020

The service department has outstanding service, thank you Tim - Service Mgr who took care of a warranty issue that my purchasing dealer wouldn’t. You have earned our business !!!! Also thanks to our service More

by LITTLELINDA67
Recommend Dealer
Yes
Employees Worked With
Service Dept. Mgr.- Tim & Service Writer- Chris and the Cashier sorry can’t remember her name
May 13, 2020 -

Allen Chevrolet Cadillac responded

You are very welcome, Linda. Tim and Chris, appreciates the kind review. Thank you for the five star rating and trusting Allen Chevrolet Cadillac for all of your vehicle needs. Sincerely, John Allen, GM

May 12, 2020

Excellent service. Quality work. Easy to work with insurance companies. I would have Allen work on any of my vehicles again in the future anytime. More

by mbergmooser
Recommend Dealer
Yes
Employees Worked With
Brad in service
May 13, 2020 -

Allen Chevrolet Cadillac responded

Hi M, thank you for the kind words! We're glad to hear your experience was positive. We hope to see you again soon! Sincerely, John Allen, GM

May 08, 2020

Very good Communication on time professionally done A little pricier than I thought but satisfied I will have them work on my vehicle again thanks More

by mikegriewahn
Recommend Dealer
Yes
Employees Worked With
Chris Trpevski
May 13, 2020 -

Allen Chevrolet Cadillac responded

Thank you so much for your great rating for us, Mike. I am proud of my staff and the services they provide. Thank you for choosing Allen Chevrolet Cadillac for all of your vehicle needs. Sincerely, John Allen, GM

May 03, 2020

The pricing was great and i did not have a long wait for service. I would recommend Allen Chevrolet to anyone who needs anykind of service. More

by Cebriggs1964
Recommend Dealer
Yes
Employees Worked With
Oil change
May 04, 2020 -

Allen Chevrolet Cadillac responded

Thanks for an amazing rating and recommendation! It is greatly appreciated. Sincerely, John Allen, GM

April 30, 2020

During these trying times I was very pleased with the safety an quickness of the service provided me. I only needed to use 18 words. This becomes a little tiresome More

by Ragman1391
Recommend Dealer
Yes
Employees Worked With
Service rep
May 01, 2020 -

Allen Chevrolet Cadillac responded

Thank you for leaving us a great review! It was a pleasure to work with you, and we look forward to taking care of any of your auto needs in the future.

April 25, 2020

Chuck in the oil change Dept., is the reason I keep coming back. Chuck and his team do a great job., thank you for your help. More

by Surfdoc19
Recommend Dealer
Yes
Employees Worked With
Chuck
Apr 27, 2020 -

Allen Chevrolet Cadillac responded

Thank you for the compliment on Chuck and the rest of the team! It was a pleasure to work with you, and we invite you back at any time. Sincerely, John Allen, GM

April 23, 2020

Just wondering what good it does to make an appt and get there and it’s first come first serve. Makes no sense!!! With the socially distancing, I assumed everyone was making an appt. so we wouldn’t be near More

by LISA_BRUCK
Recommend Dealer
Yes
Employees Worked With
Chuck Holland
Apr 27, 2020 -

Allen Chevrolet Cadillac responded

Lisa, we apologize that you were told to make an appointment instead of first come. We will make sure that everyone is aware that there is no appointment necessary for oil changes. Sincerely, John Allen, GM

April 03, 2020

We were traveling from GA and hit something on the road that damaged the tire and wheel. They came up with all the parts needed. More

by Nowactive
Recommend Dealer
Yes
Employees Worked With
The guy running the tire service area
Apr 07, 2020 -

Allen Chevrolet Cadillac responded

It was unfortunate that you had some trouble on the road but we were happy to assist and get you back on your travels. Thank you for choosing Allen Chevrolet Cadillac and we appreciate the positive review. Sincerely, John Allen, GM

April 02, 2020

They Called to get my truck in early. Done in reasonable amount of time. Truck came back very clean. Very satisfied with the service I had. More

by gheck1
Recommend Dealer
Yes
Employees Worked With
Tim in service
Apr 03, 2020 -

Allen Chevrolet Cadillac responded

Thank you for the five star rating and for sharing your feedback. We are pleased to know that you had a very satisfying service experience with us. We hope to see you again in the near future. Stay safe. Sincerely, John Allen, GM

March 27, 2020

I will be bringing my cruz back.The service and fast and efficient. The employees were polite..The place was clean..u could wash ur hands More

by brandy.vansickle
Recommend Dealer
Yes
Employees Worked With
The men in service
Mar 27, 2020 -

Allen Chevrolet Cadillac responded

Thank you for the great review, Brandy. We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to your next visit. Sincerely, John Allen, GM