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Allen Chevrolet Cadillac - Service Center

Monroe, MI

3.7
949 Reviews

949 Reviews of Allen Chevrolet Cadillac - Service Center

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May 14, 2020

LOVE THE WORKERS, they are always very quick and helpful. They answer all of my questions. I could not be any more happier with them. More

by m.dziendziel142
Recommend Dealer
Yes
Employees Worked With
Whoever changed my oil on 05/13 @ 11am
May 15, 2020 -

Allen Chevrolet Cadillac responded

We love you too! Thank you for choosing Allen Chevrolet Cadillac for all of your vehicle needs and we look forward to your next visit. Sincerely, John Allen, GM

May 13, 2020

The owners of the dealership are very active in their community and give back(Sponser teams, organize and pay for the annual 4th of July fireworks program) They are a great group of people to deal with More

by LARRYMERKLE
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Stoddard
May 15, 2020 -

Allen Chevrolet Cadillac responded

Thank you for sharing your satisfaction with our dealership. We appreciate your business and look forward to your next visit. Sincerely, John Allen, GM

May 13, 2020

good service, quick The oil change department called back right away when I left a message, I rate that dept. and service better than a sales rep there that hardly return More

by BANDJSIGNS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don't want to mention a name but treated me badly not calling back after leaving messages many times
May 20, 2020 -

Allen Chevrolet Cadillac responded

I apologize for the experience with the sales department. Feel free to reach out to me directly in the future with any concerns John Allen General Manager

May 12, 2020

The service department has outstanding service, thank you Tim - Service Mgr who took care of a warranty issue that my purchasing dealer wouldn’t. You have earned our business !!!! Also thanks to our service More

by LITTLELINDA67
Recommend Dealer
Yes
Employees Worked With
Service Dept. Mgr.- Tim & Service Writer- Chris and the Cashier sorry can’t remember her name
May 13, 2020 -

Allen Chevrolet Cadillac responded

You are very welcome, Linda. Tim and Chris, appreciates the kind review. Thank you for the five star rating and trusting Allen Chevrolet Cadillac for all of your vehicle needs. Sincerely, John Allen, GM

May 12, 2020

Excellent service. Quality work. Easy to work with insurance companies. I would have Allen work on any of my vehicles again in the future anytime. More

by mbergmooser
Recommend Dealer
Yes
Employees Worked With
Brad in service
May 13, 2020 -

Allen Chevrolet Cadillac responded

Hi M, thank you for the kind words! We're glad to hear your experience was positive. We hope to see you again soon! Sincerely, John Allen, GM

May 08, 2020

Very good Communication on time professionally done A little pricier than I thought but satisfied I will have them work on my vehicle again thanks More

by mikegriewahn
Recommend Dealer
Yes
Employees Worked With
Chris Trpevski
May 13, 2020 -

Allen Chevrolet Cadillac responded

Thank you so much for your great rating for us, Mike. I am proud of my staff and the services they provide. Thank you for choosing Allen Chevrolet Cadillac for all of your vehicle needs. Sincerely, John Allen, GM

May 03, 2020

The pricing was great and i did not have a long wait for service. I would recommend Allen Chevrolet to anyone who needs anykind of service. More

by Cebriggs1964
Recommend Dealer
Yes
Employees Worked With
Oil change
May 04, 2020 -

Allen Chevrolet Cadillac responded

Thanks for an amazing rating and recommendation! It is greatly appreciated. Sincerely, John Allen, GM

April 30, 2020

During these trying times I was very pleased with the safety an quickness of the service provided me. I only needed to use 18 words. This becomes a little tiresome More

by Ragman1391
Recommend Dealer
Yes
Employees Worked With
Service rep
May 01, 2020 -

Allen Chevrolet Cadillac responded

Thank you for leaving us a great review! It was a pleasure to work with you, and we look forward to taking care of any of your auto needs in the future.

April 25, 2020

Chuck in the oil change Dept., is the reason I keep coming back. Chuck and his team do a great job., thank you for your help. More

by Surfdoc19
Recommend Dealer
Yes
Employees Worked With
Chuck
Apr 27, 2020 -

Allen Chevrolet Cadillac responded

Thank you for the compliment on Chuck and the rest of the team! It was a pleasure to work with you, and we invite you back at any time. Sincerely, John Allen, GM

April 23, 2020

Just wondering what good it does to make an appt and get there and it’s first come first serve. Makes no sense!!! With the socially distancing, I assumed everyone was making an appt. so we wouldn’t be near More

by LISA_BRUCK
Recommend Dealer
Yes
Employees Worked With
Chuck Holland
Apr 27, 2020 -

Allen Chevrolet Cadillac responded

Lisa, we apologize that you were told to make an appointment instead of first come. We will make sure that everyone is aware that there is no appointment necessary for oil changes. Sincerely, John Allen, GM