Allen Chevrolet Cadillac - Service Center

I was impressed with the quality, friendly and quick service. Clean shop and nice waiting area. I have had great service at both of their locations. service. Clean shop and nice waiting area. I have had great service at both of their locations. More

Fastest oil change at a dealership I’ve ever had. Quick and efficient! I will be back in the future for all my car needs. and efficient! I will be back in the future for all my car needs. More

These guys rock! Excellent customer service! They go above and beyond well after the sale! I bought 3 cars from here. I will buy more! above and beyond well after the sale! I bought 3 cars from here. I will buy more! More

I arrived at 8:00 am and left the dealership at 8:15 am with oil change completed. Service people were friendly and and to the point. Job well done with oil change completed. Service people were friendly and and to the point. Job well done More

Just want to say that Allen dealership is a well oiled business got serviced quickly! Waiting room was clean & comfortable! Service man was polite & professional! business got serviced quickly! Waiting room was clean & comfortable! Service man was polite & professional! More

Not up to Cadillac Standards The last two times I had service there on my ELR were barely adequate. I had to practically beg for a loaner on warranty work the first time and th The last two times I had service there on my ELR were barely adequate. I had to practically beg for a loaner on warranty work the first time and the car came back dirty inside and out (it was dirty on the outside from my driving prior to service) the dirt and grease on the inside were from the guys who worked on the car. The last time I tried them again I left the car there for a week while I was out-of-town - they completed the warranty work a few days before i got back and they handed me keys to my car that had been sitting outside and had inches of snow and ice on it - and again it was dirty. This time they put paper floor mats in and they had gotten soaked at one point and were smelly when my car was delivered. The car check-in experience is pretty bad as well. I pulled up to the garage door (waiting for it to open) and the guy came outside had me roll down my window and asked me what I wanted. I had called about an hour earlier stating that I was coming to drop off my car! He said oh - thought you probably wanted an oil change and that's in the back... I won't be going back to Allen. I now drive 34 miles out of my way to get quality Cadillac service... More

I’ve always had great service at Allen Chevrolet Cadillac. I purchased my car just over a year ago and the salesman (Brandon) along with the service department (Tim to name one) have always been hel Cadillac. I purchased my car just over a year ago and the salesman (Brandon) along with the service department (Tim to name one) have always been helpful and quick to solve any problems or answer any questions. They’ve always gone above and beyond. This visit was no different. More

The Best salesforce service department community minded dealership I have ever dealt with after buying my 1st vehicle there subsequently my family has probly bought about 12 more We all keep going back bec dealership I have ever dealt with after buying my 1st vehicle there subsequently my family has probly bought about 12 more We all keep going back because of the family atmosphere in the quality of the products and service More

very simple service with no surprises. Pick-up and delivered my suburban was very easy. received a bill and paid a day or so later. this was simple and easy. never left home. thanks to Pick-up and delivered my suburban was very easy. received a bill and paid a day or so later. this was simple and easy. never left home. thanks to Tim Stoddard, Tim in service, and who ever detailed my car. More

LOVE THE WORKERS, they are always very quick and helpful. They answer all of my questions. I could not be any more happier with them. They answer all of my questions. I could not be any more happier with them. More