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Allen Chevrolet Cadillac - Service Center

Monroe, MI

3.6
948 Reviews

948 Reviews of Allen Chevrolet Cadillac - Service Center

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June 27, 2020

Fast service! found my starting problem and fix it right away. They even gave me a loaner so I wasn’t stranded. I definitely will go back if I ever need them again More

by Corinna Morris
Recommend Dealer
Yes
Employees Worked With
Chris T Tim S
Jun 29, 2020 -

Allen Chevrolet Cadillac responded

Thank you for sharing your satisfaction with us, Corinna. We appreciate you taking the time to visit our dealership and we look forward to your next visit! Sincerely, John Allen, GM

June 27, 2020

The job was completed but unlike many dealerships that was it. No safety inspection. Upon returning home we found that one of the headlights was not working. Another dealership we use often washes our More

by JEANNIEHIGGINS
Recommend Dealer
No
Employees Worked With
Frank Lopes, Keith Cousino
Jun 29, 2020 -

Allen Chevrolet Cadillac responded

Jean, thank you so much for sharing you feedback. We regret to hear of your dissatisfaction. Please be patient with us as we look into your claim. If you wish to speak with us directly, please feel free to call us at 732-242-4200. Sincerely, The Allen Chevrolet Cadillac Team

June 27, 2020

My family enjoys vehicles of all types. So, through the years we have relied on the integrity, professionalism, and care that we receive from the staff at Allen Chevrolet. From the sale, to service, to qui More

by DBURKE470
Recommend Dealer
Yes
Employees Worked With
Derek Berg
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris service desk, Tim Stoddard
Jun 29, 2020 -

Allen Chevrolet Cadillac responded

Thanks for such a delightful rating. We truly appreciate it and hope to work with you again, DBURKE470! Sincerely, John Allen, GM

June 26, 2020

The service was good. It took three tries to get my car running. I appreciate the service guys taking my car when I called and working to fix it. More

by 2tweetybird1983
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2020 -

Allen Chevrolet Cadillac responded

Thank you so much for taking the time to give us feedback about working with service team. We really appreciate it. Please feel free to reach out if there is anything else we can assist with. We are here to help! Sincerely, John Allen, GM

June 26, 2020

Paint department did horrible paint job on my truck left imperfections in the paint and can still see original scratches. Along with molding that dont line up. More

by Bigdaddyishere4u
Recommend Dealer
No
Employees Worked With
Paint department
Jun 26, 2020 -

Allen Chevrolet Cadillac responded

Bigdaddyishere4u, thank you so much for sharing you feedback. We regret to hear of your dissatisfaction. Please be patient with us as we look into your claim. If you wish to speak with us directly, please feel free to call us at 732-242-4200. Sincerely, The Allen Chevrolet Cadillac Team

June 26, 2020

The service on my vehicle was completed timely. The staff was friendly and efficient so that I was able to get to work on time. More

by JACQUIKAPPY
Recommend Dealer
Yes
Employees Worked With
Chris, Keith Cousino
Jun 26, 2020 -

Allen Chevrolet Cadillac responded

Hi JACIQUIKAPPY, thank you so much for your great feedback for our service team. We are so glad to know of their outstanding and fabulous care. Let us know if we can help you with anything else. Sincerely, John Allen, GM

June 26, 2020

Great Service! Even with COVID, scheduling was quick and easy. The staff was fantastic and completed the repairs quickly. I will definitely be back in the future! More

by tdowner316
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Jun 26, 2020 -

Allen Chevrolet Cadillac responded

Hi, thank you so much for your feedback in regards to our level of customer service. We are so glad to know that our team members have provided you with a great level of care. Thank you for your feedback that is beyond spectacular. Please have a great day! Sincerely, John Allen, GM

June 26, 2020

Effective and Efficient Service Chuck Holland and his team always provide an excellent service experience. He shares information and advice that is appreciated by my family. I actu More

by RZACIEWSKI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Holland
Jun 26, 2020 -

Allen Chevrolet Cadillac responded

Thank you for the great review, RZACIEWSKI. We will be sure to thank Chuck and the rest of the team for providing you with excellent service. We look forward to working with you again. Sincerely, John Allen, GM

June 25, 2020

So far things have been very nice and easy dealing with them. Tim has been very helpful both times we've came in. Thank you More

by TOHMS40
Recommend Dealer
Yes
Employees Worked With
Tim in repair service was helpful.
Jun 26, 2020 -

Allen Chevrolet Cadillac responded

Thank you for the compliment for Tim! It was a pleasure to work with you, and we hope to work with you again soon. Sincerely, John Allen, GM

June 25, 2020

I came in for an oil change, the service was impeccable. I could not have asked for a better experience. I felt extremely comfortable with the COVID precautions that were put in place. More

by Starlightdanceacademy2013
Recommend Dealer
Yes
Employees Worked With
Cory Bush- 5 stars He is the BEST
Jun 26, 2020 -

Allen Chevrolet Cadillac responded

Thanks for sharing your amazing rating for us. We truly appreciate it, and we hope to work with you again. Sincerely, John Allen, GM

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