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Allen Chevrolet Cadillac - Service Center

Monroe, MI

3.6
948 Reviews

948 Reviews of Allen Chevrolet Cadillac - Service Center

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July 24, 2020

Always have had great service and very friendly and helpful service staff. Chris Trpevski is a great assist to the service dept. Have never had a problem at all with them. More

by kimfuller60
Recommend Dealer
Yes
Employees Worked With
Chris Trpevski
Jul 27, 2020 -

Allen Chevrolet Cadillac responded

Thank you for sharing your satisfaction with us, Kim. We appreciate your five star rating for Chris and taking the time to visit our dealership. Safe travels. Sincerely, John Allen, GM

July 24, 2020

Everyone was professional. First class treatment. Although I didn't lease my car there I will in the future. The Allen family donation to the Monroe County Fire Association was above and beyond. As a More

by Tom Merc
Recommend Dealer
Yes
Employees Worked With
Oil change team.
Jul 27, 2020 -

Allen Chevrolet Cadillac responded

Thank you for the compliment, Tom! It was a pleasure to work with you, and we hope to work with you again soon. Sincerely, John Allen, GM

July 23, 2020

Service work on my 2014 Silverodo Keith C, Service consultant at Allen Chevy was great from start to finish. My 2014 truck needed over a grand in service. Keith gave me a quick qu More

by josephp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Jul 23, 2020 -

Allen Chevrolet Cadillac responded

Thank you, Jose, for the positive rating for Keith! We are always here to help! Sincerely, John Allen, GM

July 23, 2020

I was very satisfied with the service and the speed in which it was done. I had an oil change and tire rotation done it only took fifteen minutes. More

by tccarrjr
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Jul 24, 2020 -

Allen Chevrolet Cadillac responded

Thanks for leaving us a great review! It was our pleasure to work with you! We'd love to assist you again soon. Sincerely, John Allen, GM

July 23, 2020

Very courteous Chris was very helpful your courtesy driver was very kind fix my Air conditioning very quickly especially the 90° weather thank you very much More

by CASMITH12241
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris in service. #5 Driver Don? #5
Jul 24, 2020 -

Allen Chevrolet Cadillac responded

Thank you so much for the wonderful feedback and 5-star rating. We look forward to seeing you down the road. Sincerely, John Allen, GM

July 22, 2020

I expected a shuttle driver to assist me in Going home He left dealership before 4 pm. I was stranded at service department because I couldn’t pay for repairs, debit card had a limit. I just needed a More

by JULES219
Recommend Dealer
No
Employees Worked With
Keith Cousino
Jul 23, 2020 -

Allen Chevrolet Cadillac responded

Thank you for your review, your opinion and business matter greatly to us. We have reviewed your concerns, please call us at your earliest convenience. We would like the opportunity to delight you! Sincerely, The Allen Chevrolet Cadillac Team

July 18, 2020

Service manager was awesome. Arranged for an inspection and repaired the issue the same day. Provided me with a ride back to my campsite, and brought me back to the dealership when the work was completed. More

by Thisiuse2
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Jul 20, 2020 -

Allen Chevrolet Cadillac responded

Thanks for such a delightful rating. We truly appreciate it and hope to work with you again! Sincerely, John Allen, GM

July 18, 2020

We took our Chevy Traverse in for repairs. We had been going to another dealer but came to feel we were being mishandled. Allen C and C took exceptionally great care of us and for a very good price. We fi More

by Fr Joe
Recommend Dealer
Yes
Employees Worked With
Derek Berg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Keblesh, Keith Cousino
Jul 20, 2020 -

Allen Chevrolet Cadillac responded

Thank you for taking the time to share your overall great experience, Fr Joe! We appreciate your feedback and look forward to your return. Sincerely, John Allen, GM

July 17, 2020

Overall experience was great. Everyone was courteous and I was in and out in a short time getting my oil changed in my Chevy traverse!! More

by RODLEEBECK
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Jul 20, 2020 -

Allen Chevrolet Cadillac responded

Adam, thank you for the positive review and rating! We are happy to know that you were provided with a great service experience. We appreciate your business! Take Care. Sincerely, John Allen, GM

July 16, 2020

The service department and mechanics had my car for half day only .that was a great deal thay are always very friendly.got my car back a no issues thank you. More

by M.FARRAND1.9
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Jul 17, 2020 -

Allen Chevrolet Cadillac responded

Thank you for the great review, M.FARRAND1.9. We are happy to know that you enjoyed our services. We look forward to working with you again. Sincerely, John Allen, GM

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