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Allen Chevrolet Cadillac - Service Center

Monroe, MI

3.6
948 Reviews

948 Reviews of Allen Chevrolet Cadillac - Service Center

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July 31, 2020

Very friendly, helpful and slowly explains what services were done to the vehicle. I like the ease of pulling up to the service department and no need for an appointment. More

by lisalaw209
Recommend Dealer
Yes
Employees Worked With
Chuck Holland, Keith Cousino
Aug 02, 2020 -

Allen Chevrolet Cadillac responded

Thanks for such a delightful rating. We truly appreciate it and hope to work with you again, Lisa! Sincerely, John Allen, GM

July 31, 2020

My go to dealer for service. Very convenient oil change center..very appreciated. Fast and efficient technicians and very friendly. Highly recommend to friends and family. More

by SMART2377
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Aug 02, 2020 -

Allen Chevrolet Cadillac responded

Thank you for the compliment! Its always a pleasure to work with you, and we hope to work with you again soon. Sincerely, John Allen, GM

July 30, 2020

This dealership does not honor their word or follow through when they say they will call or contact their customers. I was told by John Allen I would be contacted my a person named Tim. Still waiting More

by Scottchurchill77
Recommend Dealer
No
Employees Worked With
John Allen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2020 -

Allen Chevrolet Cadillac responded

Scott, thank you so much for sharing you feedback. We regret to hear of your dissatisfaction. Please be patient with us as we look into your claim. If you wish to speak with us directly, please feel free to call us at 732-242-4200. Sincerely, The Allen Chevrolet Cadillac Team

July 30, 2020

Great customer service I drive all the way from Livonia. I trust the service tech with my oil change! Very fast and efficient. Thank you More

by GODSBEAUTYA
Recommend Dealer
Yes
Employees Worked With
Nolan Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Kimbrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Williams, Nathan Davison, John Keblesh, Keith Cousino, Victoria Lessard, Azia Hawthorne, Mike Degroot
Aug 02, 2020 -

Allen Chevrolet Cadillac responded

Thank you for the great review. I'll be sure to thank the team for providing you with excellent service. We look forward to working with you again. Sincerely, John Allen, GM

July 30, 2020

I found all who assisted me at Allen Chevrolet to be competent and caring. They treated me with respect and made sure my needs were met. More

by PASTOR.JEFF58
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Aug 02, 2020 -

Allen Chevrolet Cadillac responded

Pastor Jeff, thank you for the positive feedback! We are delighted to know that you found our team to be friendly and thorough. We appreciate your recommending us and we hope that you will visit us again! Sincerely, John Allen, GM

July 30, 2020

My visit was great Service is always done in a timely matter. Had a issue with the tire monitor coming back on once we left we took it back up there and they was able to fix the issue right away. More

by M.FARRAND1.9
Recommend Dealer
Yes
Employees Worked With
Chuck
Aug 02, 2020 -

Allen Chevrolet Cadillac responded

Thanks for leaving us a great review! It was our pleasure to work with you! We'd love to assist you again soon. Sincerely, John Allen, GM

July 29, 2020

Brad is great from the body shop. He went above and beyond to make sure I was satisfied with the service I received! Thank you! More

by Annawils31
Recommend Dealer
Yes
Employees Worked With
Tim Stoddard
Jul 30, 2020 -

Allen Chevrolet Cadillac responded

Thank you for this stellar rating for Brad, Anna! Sincerely, John Allen, GM

July 25, 2020

Expert service department, Chris is awesome to work with as a service manager. The courtesy drop off and pick up is a great help and the entire staff is friendly and knowledgeable More

by RANDYSPAULDING
Recommend Dealer
Yes
Employees Worked With
Chris Trypevski
Jul 27, 2020 -

Allen Chevrolet Cadillac responded

Thank you for the great review, Randy! I will be sure to thank Chris for providing you with excellent service. We look forward to working with you again! Sincerely, John Allen, GM

July 25, 2020

I received great service from Rex and Cory at the quick service in Monroe ,Mi !! Service was a 10 excellent . Informative, knowledgeable, and great service!!! More

by ROSIESNAMESAKE
Recommend Dealer
Yes
Employees Worked With
Cory and Rex
Jul 27, 2020 -

Allen Chevrolet Cadillac responded

Thank you for your kind words and five star review, Rosie! We are happy to hear that Rex and Cory was able to assist you. we are lucky to have them. Safe travels! Sincerely, John Allen, GM

July 24, 2020

The service I received was prompt, professional and courteous. It was a great experience and I will return in the future. The quick oil change is very convenient. More

by NASCARJOHN3
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Jul 27, 2020 -

Allen Chevrolet Cadillac responded

Thank you for taking the time to share your overall great experience, John! We appreciate your feedback and look forward to your return. Sincerely, John Allen, GM

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