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Allen Chevrolet Cadillac - Service Center

Monroe, MI

3.6
948 Reviews

948 Reviews of Allen Chevrolet Cadillac - Service Center

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September 01, 2020

This is my second lease from Allen Chevrolet Cadillac and I love my car and I always get excellent and personal service from them all of them. More

by MKOOGAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Sep 01, 2020 -

Allen Chevrolet Cadillac responded

mkoogan, thank you for choosing Allen Chevrolet Cadillac once again for your lease. We wish you all the best with your new car and look forward to working with you again soon! Sincerely, John Allen, GM

September 01, 2020

Chris at service is outstanding as always. Thank you very much always have a positive experience with him despite the price being too high. I would say More

by ryan.m.online
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
chris
Sep 01, 2020 -

Allen Chevrolet Cadillac responded

Ryan, thank you for taking the time to leave us a review of your experience. We're glad to hear that Chris took good care of your vehicle. If there's anything else we can do to assist you, please let us know. Sincerely, John Allen, GM

August 29, 2020

Thank you for fixing an electrical issue my daughter was having while pulling her horse trailer . I was really pleased with the expediency since she had a big show this weekend. More

by debschumaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris in service and Tim Sunderland, Keith Cousino
Aug 31, 2020 -

Allen Chevrolet Cadillac responded

Deb, thank you for the five-star review! We were happy to assist your daughter! Safe travels! Sincerely, John Allen, GM

August 28, 2020

Love the convenience of the quick lube center- no need to make an appointment for oil change, tire rotation, etc. Always timely, friendly service, especially the guy that runs the checkout. Appreciate the co More

by DNACK2425
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Aug 31, 2020 -

Allen Chevrolet Cadillac responded

Thank you for the kind rating, DNACK! We appreciate it. Sincerely, John Allen, GM

August 27, 2020

Fast and complete service. Friendly personnel. Waiting room was comfortable. Did what was needed without trying to sell goods and services that were not needed. More

by Usahnric
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Aug 28, 2020 -

Allen Chevrolet Cadillac responded

We are so happy to know your experience went well. Thanks for your feedback for us. We look forward to working with you again in the future for any other of your vehicle needs. Sincerely, John Allen, GM

August 27, 2020

I visited the oil quick change. I was greeted warmly and we discussed what I needed done. It was quick and I was on my way again. Thanks for the good service! More

by woodsbird3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alayna Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Cousino
Aug 28, 2020 -

Allen Chevrolet Cadillac responded

We're so happy everything went well. Thank you for your feedback, woodsbird3! Sincerely, John Allen, GM

August 27, 2020

Awesome dealership,Our car salesman Brian Nelson is the best. He sees to it we are well taken care of. If problems should arise he would be Johny on the spot. More

by Paula
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradley Porter, Keith Cousino
Aug 28, 2020 -

Allen Chevrolet Cadillac responded

Paula, thank you for taking the time to share your great service experience with Brian! We are looking forward to continue to taking care of auto needs in the future. Sincerely, John Allen, GM

August 27, 2020

After being directed into the bay, by an individual that look less than pleased to be there. I found the service very good very efficient And was pleased with the speediness and the price. More

by Ragman1391
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Aug 28, 2020 -

Allen Chevrolet Cadillac responded

Thank you for the great review, Ragman. We will be sure to thank the team for providing you with excellent service. We look forward to working with you again. Sincerely, John Allen, GM

August 25, 2020

Fast in courteous service. I will return for more service work I my 2017 Cadillac. The oil trains for Sylvie was clean and organized As well as the customer waiting Room. More

by KEN.SWINT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Aug 26, 2020 -

Allen Chevrolet Cadillac responded

Thank you for the positive review and rating, Ken! We are delighted to know that you had a 5-star experience with us and we look forward to your next visit! Sincerely, John Allen, GM

August 23, 2020

oil change only.Friendly staff. Will be back for my next oil change only.Friendly staff. Will be back for my next service. Fast and efficient with no waiting. Clean waiting area. Will refer my friends More

by Bob Lommerse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Aug 24, 2020 -

Allen Chevrolet Cadillac responded

Thank you for the five-star review, Bob! We appreciate your business and hope to see you again soon! Sincerely, John Allen, GM

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