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Allen Chevrolet Cadillac - Service Center

Monroe, MI

3.6
948 Reviews

948 Reviews of Allen Chevrolet Cadillac - Service Center

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September 26, 2020

Always a great experience! Derek is the best! He is a rare breed of honest and hard working. Qualities rarely found in today’s salesman. The service department is also top quality. More

by HAMBONE412USA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Berg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Cousino
Sep 28, 2020 -

Allen Chevrolet Cadillac responded

Thank you for your trust and confidence in Derek and our team. We work very hard to make each experience from Sales to Service pleasant and easy. Congrats on your new vehicle! Sincerely, John Allen, GM

September 24, 2020

Quick efficient service. Initially, they said they were going to do a tire rotation. But once they looked at it further, they determined it wasn’t necessary. They have always been helpful and recommend the More

by ELIZABETH.THOMA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Sep 24, 2020 -

Allen Chevrolet Cadillac responded

Elizabeth, thank you for choosing Allen Chevrolet Cadillac as your preferred service provider. We appreciate the high rating and your kind words and hope to see you again soon. Best-John Allen, General Manager

September 23, 2020

Went in with air in tire pressure low. They took me right in. Since it was real close to oil change with the lease car, they did it all More

by JETSGRAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Sep 24, 2020 -

Allen Chevrolet Cadillac responded

Thanks for the 5-Stars! We are pleased to hear that your service visit was timely and that our team was able to handle your oil change the same day as well. We hope to see you down the road! Sincerely, John Allen, General Manager

September 22, 2020

Never fails to impress with their professionalism and above average service from the moment you arrive. I will definitely not hesitate to come here again. More

by Kathy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Outside service area
Sep 22, 2020 -

Allen Chevrolet Cadillac responded

Kathy, thank you for choosing Allen Chevrolet Cadillac for your service needs. We appreciate the kind words and look forward to working with you again soon! Sincerely, John Allen, GM

September 22, 2020

The folks at the oil change area were very professional. Love using the service at the dealership and look forward every time I need to get my oil changed. Very good quality work every time More

by Shawn Crockett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Sep 23, 2020 -

Allen Chevrolet Cadillac responded

Shawn thank you for your high praise! It's great to hear that our service team provided you with the quality and quick service you deserve. We look forward to meeting your future service needs. Best, John Allen, GM

September 19, 2020

I Arrived for oil change and was brought right in they were very professional and quick . I was in and out within 20minutes . They did a great job once again. More

by DAVEHERTZSCH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Sep 23, 2020 -

Allen Chevrolet Cadillac responded

Thank you for the 5-star rating Dave! We truly value your opinion and look forward to the opportunity to service your vehicle again soon. Sincerely, John Allen, GM

September 19, 2020

Service was timely and professional. Status of tire and brake wear provided. Cost was reasonable. Waiting area was clean and well spaced for covid protocol. More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Sep 23, 2020 -

Allen Chevrolet Cadillac responded

Mike, thank you for choosing Allen Chevrolet Cadillac to handle your service needs. We truly value your opinion and look forward to seeing you down the road. Warm Regards, John Allen, GM

September 19, 2020

My salesman is Derek Berg. He took immediate action in getting my repairs done and had my car back in a very timely manner. Super impressed with the Service & Sales departments at Stanford Allen. More

by Kimberlynsharlow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Berg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2020 -

Allen Chevrolet Cadillac responded

We appreciate the 5 stars Kimberly! We are glad to hear that Derek's professionalism and promptness made for an easy service visit. Thank you for doing business with Allen Chevrolet Cadillac. Safe Travels! John Allen, GM

September 16, 2020

Can not say anything bad. Im out before im in. The Guys are VERY POLITE and Helpful. FAST SERVICE....TRUTHFULLY I WILL GO NO WHERE ELSE. More

by FOXYFAYE2004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Sep 17, 2020 -

Allen Chevrolet Cadillac responded

Thank you for the positive review. It was pleasure to work with you and we hope to see you again soon. Sincerely, John Allen, GM

September 16, 2020

Chuck took care of a last minute oil change and tire rotation for me. 15 minutes later I was driving away. Chuck Is very friendly and helpful. More

by BKOBI2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck
Sep 17, 2020 -

Allen Chevrolet Cadillac responded

Thank you for you kind review on the helpful service Chuck provided you. We appreciate your business and look forward to your next visit. Sincerely, John Allen, GM

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