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Allen Chevrolet Cadillac - Service Center

Monroe, MI

3.6
948 Reviews

948 Reviews of Allen Chevrolet Cadillac - Service Center

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October 09, 2020

First time using the oil change service , friendly , fast and very reasonable price . First class all the way. . Waiting area even had fresh coffee . I will definitely be a return customer. More

by GUNBARREL38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 12, 2020 -

Allen Chevrolet Cadillac responded

Thank you for choosing Allen Chevrolet Cadillac for your recent service visit. We value your input and are glad you enjoyed our services and facilities. We look forward to seeing you again soon. Sincerely, John Allen, General Manager

October 07, 2020

Great work, great people, great dealership.I’m very Great work, great people, great dealership. I’m very satisfied with what they did for my Buick Enclave. Drove like a charm today. I highly recommend More

by gpb624
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Oct 08, 2020 -

Allen Chevrolet Cadillac responded

FlintGuy, it's wonderful to see that we handled all of your vehicle needs and made for a great experience. We welcome the opportunity to serve you again soon and hope you have a fantastic day! Sincerely, John Allen, General Manager

October 02, 2020

Work was done on time and was made very easy. Everyone was helpful and very friendly. Very satisfied with the whole experience, made my repair very easy. More

by DONNMARLENE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Oct 05, 2020 -

Allen Chevrolet Cadillac responded

DONNMARLENE, thank you for taking the time to give your feedback. We really appreciate your visit to our service center and are super happy to see the process was quick and easy. Best, John Allen, General Manager

Oct 05, 2020 -

DONNMARLENE responded

Thanks again

October 01, 2020

All the folks at Allen are a great to work with! The guys in the Service Department (Tim Sutherland, Chris Trpevski and Keith Cousino) are always courteous and accommodating. They strive to take care of thei More

by JABEDA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Oct 02, 2020 -

Allen Chevrolet Cadillac responded

Jabeda, Thank you for your kind review. We're so happy to know that Tim, Chris, Keith and the rest of our team have been giving you continued great experiences here. We appreciate your business here and look forward to working with you for many years to come! Warm regards, John Allen, GM

September 29, 2020

I love bringing my vehicle there for an oil change. This time I had the filter for the cab replaced and now it makes a noise. More

by KELLY.K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not know their names, Keith Cousino
Sep 30, 2020 -

Allen Chevrolet Cadillac responded

Kelly, we appreciate your honest feedback and thank you for your recent service visit. However, we are troubled to hear that you are experiencing a new concern, if your vehicle is still making the noise, please give us a call at (734) 242-4200. Sincerely, John Allen, General Manager

September 29, 2020

Dealer did great job of getting wife’s car fixed as for the vehicle only 2000 mi and main computer went haywire, not a confidence boost More

by Mthodge2
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris was my contact and he was great, Keith Cousino
Sep 29, 2020 -

Allen Chevrolet Cadillac responded

Thank you for taking a moment to leave us your feedback as we truly value your opinion. We appreciate your patience as we look into this matter further. Sincerely, John Allen, General Manager

September 29, 2020

We had some work done on our Cadillac XT6. Everyone was very friendly and the work done was exceptional. The entire staff is very friendly and knowledgeable. More

by SDONNELLY060
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2020 -

Allen Chevrolet Cadillac responded

SDONNELLY060, we're thrilled to hear that our team provided you with exceptional service on your Cadillac XT6 and thank your for your business. We truly value your opinion and we hope to see you again soon. Best John Allen, GM

September 28, 2020

Just moved to Monroe recently from the Lapeer area.Brought my Corvette in for a oil change. Greeted by friendly staff, made me feel welcomed and appreciated. Service was done in a very timely m More

by YNOT48446
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Sep 28, 2020 -

Allen Chevrolet Cadillac responded

Welcome to the area and to the Allen Chevrolet Cadillac family! It has been our pleasure addressing all of your Corvette service needs and we hope to see you again soon. Sincerely, John Allen, General Manager

September 28, 2020

Great service the place is very clean. Every one friendly. After getting recall done got oil changed very fast and professional service.i would recommend this place More

by Jamiedebbie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Sep 28, 2020 -

Allen Chevrolet Cadillac responded

Thank you for your recent service visit and positive feedback. It has been our pleasure to handle your service needs and we hope to see you again soon. Best, John Allen, General Manager

September 27, 2020

Courteous, efficient, in and out with the Kwick Service Iil Change. Thanks Allen! I have no more words to add. Great service, I recommend. Got an oil change, pronto! More

by Gary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Sep 28, 2020 -

Allen Chevrolet Cadillac responded

Gary thank you for taking a moment to leave us a perfect score on your recent service visit. It's great to know that our team has provided you with fast and friendly service. Safe Travels- John Allen, General Manager

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