Allen Chevrolet Cadillac - Service Center

Bought my car not 2 months later starts making loud noise get the car in after scheduling about a month out was told diagnostic will be about an hour …. 2 1/2 hours later finally found out what was going on get the car in after scheduling about a month out was told diagnostic will be about an hour …. 2 1/2 hours later finally found out what was going on waited for warranty to respond 3 days later which I was told maybe 1 day then it gets fixed ….. after picking up my car still has service engine soon light on and keeps stalling out when trying to start it up , which That was never a problem until I brought it in…. Just hope it gets fixed and fixed right this time More

Love this dealership! And Always a good experience and with great service. Thank you Allen chevy And Always a good experience and with great service. Thank you Allen chevy More

Lack of communication, appointments not kept, extremely slow service. No loaner given when they had vehicle for 3 weeks slow service. No loaner given when they had vehicle for 3 weeks More

I dropped off the night before and picked it up when called. Everything went smoothly. called. Everything went smoothly. More

what a quick, easy and very professional experience! !! Everyone was so very friendly too I would recommend Allen Chevrolet service to everyone and anyone !! Everyone was so very friendly too I would recommend Allen Chevrolet service to everyone and anyone More

Outstanding service timely and very friendly will go back for future service would recommend them to everyone for future service would recommend them to everyone More

Oil change outrageous price. 110.00......Will be finding a different place to get my oil change 110.00......Will be finding a different place to get my oil change More

I am a new customer to this dealership. I am a General Motors employee and am now required to have my company car serviced at a certified dealer. The experience at this dealership has been I am a General Motors employee and am now required to have my company car serviced at a certified dealer. The experience at this dealership has been nothing short of excellence. I am able to book my appointment online. I show up and the work is done timely and I am not waiting too long. I even had an issue with my tire and it almost added no time to my oil change. I appreciate how well run this process is. More

Job done. I however have a rattle underneath my truck that I didn't have before bringing it in . I however have a rattle underneath my truck that I didn't have before bringing it in . More

I have NO faith in this dealership at all. I feel that they are trying to overcharge for service, gouge customers wherever possible, etc. I will not return ever. They tried to sell me a bunch I feel that they are trying to overcharge for service, gouge customers wherever possible, etc. I will not return ever. They tried to sell me a bunch of stuff that I didn’t need, then charged more than discussed. Why can’t they be happy with the business I’m bringing them ? But no, let’s try to gouge every customer that walks thru the door. Sickening. I was planning to trade my Tahoe in on probably a Cadillac but I think I should shop other brands just because of the service or lack of More