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Allen Chevrolet Cadillac - Service Center

Monroe, MI

3.6
948 Reviews

948 Reviews of Allen Chevrolet Cadillac - Service Center

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December 22, 2020

I’ve always been very pleased with the service I receive at your business. Only place I go for oil changes! Thank you for the great service More

by Witchdenise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Dec 23, 2020 -

Allen Chevrolet Cadillac responded

Thank you for sharing your experience with us! We're glad to be of service and hope to work with you for many years to come! Best, John Allen, General Manager

December 20, 2020

Always greeted with a smile and provided quick and thoughtful service. I was in and out with a new oil change in a fraction of the time I’ve been in other service centers! Thanks!! More

by Moore4087
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Dec 21, 2020 -

Allen Chevrolet Cadillac responded

Moore4087, thank you for your kind words and five star review! We are happy to hear that our service team was able to assist you and in a fraction of the time of other centers. Happy Holidays! Sincerely, John Allen, GM

December 18, 2020

In and out very fast. No complaints whatsoever. Love that you provide the express option. My coupon was expired by a few days, but was still honored. TY More

by Tracykamp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Dec 21, 2020 -

Allen Chevrolet Cadillac responded

Tracykamp, we are so pleased that you had such a wonderful experience at Allen Chevrolet Cadillac. We appreciate your business and you taking the time to share your feedback. happy Holidays! Sincerely, John Allen, GM

December 18, 2020

Hit a small deer had to come in for a little bit of body shop work on a front end of my 2019 Cadillac Escalade as usual everything was done correctly what's fast service and impeccable work thanks again All More

by ELEKTJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Dec 21, 2020 -

Allen Chevrolet Cadillac responded

ELEKTJ, thank you for the positive review and rating! We are happy to know that our team provided you with impeccable service. We appreciate your business and wish you well with your Cadillac Escalade! Sincerely, John Allen, GM

December 18, 2020

Very fast professional service !! the help was very courteous I like being able to drive up and get my oil changed and know that they put the right oil in my diesel truck. More

by MARTINMENARDRPH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2020 -

Allen Chevrolet Cadillac responded

Thanks for the awesome review, MARTINMENARDRPH! We appreciate the feedback. Sincerely, John Allen, GM

Dec 22, 2020 -

MARTINMENARDRPH responded

I highly recommend this dealership. Their oil change service is top notch, especially if you own a GM vehicle and even if you don't. They are fast, professional, friendly and priced within the market. In addition you can watch TV and drink coffee while you wait!

December 16, 2020

Allen Chevrolet Cadillac has always been great to me with every visit. I drive from just south of Toledo and will continue to do so because of their outstanding customer service! They are honest and upfront More

by Teek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim, Keith Cousino
Dec 16, 2020 -

Allen Chevrolet Cadillac responded

Teek, thank you so much for taking a moment of your day to share your great feedback for our team. We're super glad you make the drive to visit us and to see your satisfaction. Looking forward to being of assistance again in the future. Best, John Allen, General Manager

December 16, 2020

Fast and clean. I felt as I always have and will come back again. I drive up from Toledo . Comfortable with every aspect. They never let me down. More

by POLSKAMO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Dec 16, 2020 -

Allen Chevrolet Cadillac responded

Hi POLSKAMO, we appreciate your review and rating. I am glad our team provided you with a comfortable service experience. Thanks for making the drive to see us and please let us know if there is anything else we could assist you with. Best, John Allen, General Manager

December 15, 2020

They are a Local hometown dealer with a good reputation. Have bought or leased several cars here. Use the quick oil change on a regular basis. More

by RobinH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Trpevski
Dec 16, 2020 -

Allen Chevrolet Cadillac responded

RobinH, thanks for your loyalty and trust! We hope to see you again for all of your vehicle needs. Best, John Allen, General Manager

December 13, 2020

Very disappointed on how long it took changing my oil they stood around talking to each other instead of getting my oil changed. Brought 2 vehicles in that day 2nd change was faster because it was closer More

by LASALLE22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Keith Cousino
Jan 05, 2021 -

Allen Chevrolet Cadillac responded

We appreciate your valued feedback and are disappointed to know that we did not meet the mark. It is always our intention to provide 100% customer satisfaction. We apologize for the unusual delay and any inconvenience we may have caused. Sincerely, John Allen, GM

December 13, 2020

Quick and efficient oil change. Took screw out rear tire and filled all to 37psi to help with air leaks in all tires. Declined rotation. I am spending $800 for new tires this week. A shame with only 6700 mi More

by CATSHAU812
Recommend Dealer
Yes
Employees Worked With
Derek Berg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2020 -

Allen Chevrolet Cadillac responded

CATSHAU812, thank you so much for sharing your valuable feedback regarding your visit with our service department. We are thankful fo the opportunity to assist you and hope to see you again in the future. - John Allen, GM

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