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Allen Chevrolet Cadillac - Service Center

Monroe, MI

3.7
951 Reviews

951 Reviews of Allen Chevrolet Cadillac - Service Center

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January 11, 2021

Thank you so much for doing such a wonderful job on fixing my car ❤️ Your service department is top notch!! I. Will definitely let my friends and family know! More

by Briggsf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris, Kathy and Greg, Keith Cousino
Jan 11, 2021 -

Allen Chevrolet Cadillac responded

We're pleased to see that your visit to Allen Chevrolet Cadillac was a wonderful one! Please come back at any time. Best, John Allen, General Manager

January 09, 2021

Always a great experience at Allen’s express service. Quick, thorough and extremely friendly staff. I appreciate the staff in the express service department. Thank you More

by Rich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Jan 11, 2021 -

Allen Chevrolet Cadillac responded

Thank you for choosing Allen Chevrolet Cadillac for your service needs. It's been a pleasure assisting you, thank you for the 5-Stars and we hope to see you again soon. Best- John Allen, GM

January 09, 2021

Always there for the customer. Top notch team as they work. Quick service, less than 10 minutes. Thank you to the team at Allen Chevrolet. 👍 More

by LYNNBUZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Whoever works in the oil change dept, Keith Cousino
Jan 11, 2021 -

Allen Chevrolet Cadillac responded

We appreciate your five star review LYNNBUZ. I am glad our service team ptovided you with top notch service. Please let us know if there is anything else we could assist you with. Best, John Allen, General Manager

January 08, 2021

Hello, I am very sorry to say that this is one of the worst dealership I have ever done business with. Your body shop manager needs more customer care training. My vehicle was there for over two months a More

by rollinsgerald
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bradley Porter
Jan 08, 2021 -

Allen Chevrolet Cadillac responded

Gerald, your opinion and business matter to us. We take all feedback from our customers seriously. Which is why we been in communication with you and working with you to resolve your concerns. Thank you for the opportunity to rectify the situation and we hope we will leave you satisfied.

January 07, 2021

Great fast service at a great price.Only suggestion that Great fast service at a great price. Only suggestion that the service attendant would wipe steering wheel, dash, keys etc. after touching. Just to p More

by bkinsey65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure who I worked with
Jan 07, 2021 -

Allen Chevrolet Cadillac responded

Thank you for choosing Allen Chevrolet Cadillac to handle your service needs we truly value your feedback and thank you for your suggestions. We look forward to serving you again soon. Best- John Allen, GM

January 06, 2021

Always fast and friendly service. They guys got my son and I out in about 10 minutes. Can not beat that. Good job service guys! You rock! More

by TL32484
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Jan 06, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the great review. We will be sure to thank our service team for providing you with an excellent and timelt=y experience. We look forward to working with you again. Best- John Allen, GM

January 05, 2021

It's a pleasure to bring our vehicle to Allen Chevrolet in Monroe as its easy to have it serviced with everything we need and back on the road quickly. Fast and friendly service. More

by Joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Holland
Jan 06, 2021 -

Allen Chevrolet Cadillac responded

Joe, thank you for your 5 star review. We're so happy to hear that our service team is a pleasure to work with. We look forward to your next visit and thank you for your loyalty. Sincerely, John Allen, GM

January 04, 2021

Fast friendly service I bought my truck at another Fast friendly service I bought my truck at another dealer but there service was very bad they had my truck for 2 1/2 days for an oil change I will n More

by Frank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Jan 05, 2021 -

Allen Chevrolet Cadillac responded

Frank, we are so glad we were able to turn a sour experience into a sweet one. Thank you for choosing Allen Chevrolet Cadillac to handle your service needs and we look forward to assisting you again in the future. Best- John Allen, GM

January 01, 2021

Called! Told them this is my work vehicle and I can’t be down long. Said bring it in! Found a wiring problem another dealership couldn’t! Had it back the next day! Great service! Very happy! More

by Rickbtitanbm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Jan 04, 2021 -

Allen Chevrolet Cadillac responded

Rickbtitanbm, thank you for sharing your satisfaction with us. Please come see us again soon. Sincerely, John Allen, GM

January 01, 2021

Top rated service and work. Great communication with my car repair needs. The parts were ordered and the work was.done in a timely manner. The service manager, service technician and the cashier were great More

by Deb.m.Bush58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory and the service cashier , Keith Cousino
Jan 04, 2021 -

Allen Chevrolet Cadillac responded

Deb.m.Bush58, thank you for the 5 star review. It is great to know that your experience with us went well and that our staff was professional and knowledgeable. We value you as a customer and hope to see you again soon! Sincerely, John Allen, GM

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