Allen Chevrolet Cadillac - Service Center

Hello, I am very sorry to say that this is one of the worst dealership I have ever done business with. Your body shop manager needs more customer care training. My vehicle was there for over two months a worst dealership I have ever done business with. Your body shop manager needs more customer care training. My vehicle was there for over two months and I was contacted maybe three times for what the status was on my vehicle also I was not able to get a loaner vehicle until a month and half later. Now I'm stuck with a $300 rental fee. I am not satisfied with the work performed. My front seat is not heating and it was before you guys took it apart and you tell me a need to go to your service department and be billed for it that's B.S. More

Great fast service at a great price.Only suggestion that Great fast service at a great price. Only suggestion that the service attendant would wipe steering wheel, dash, keys etc. after touching. Just to p Great fast service at a great price. Only suggestion that the service attendant would wipe steering wheel, dash, keys etc. after touching. Just to prevent Covid. More

Always fast and friendly service. They guys got my son and I out in about 10 minutes. Can not beat that. Good job service guys! You rock! and I out in about 10 minutes. Can not beat that. Good job service guys! You rock! More

It's a pleasure to bring our vehicle to Allen Chevrolet in Monroe as its easy to have it serviced with everything we need and back on the road quickly. Fast and friendly service. in Monroe as its easy to have it serviced with everything we need and back on the road quickly. Fast and friendly service. More

Fast friendly service I bought my truck at another Fast friendly service I bought my truck at another dealer but there service was very bad they had my truck for 2 1/2 days for an oil change I will n Fast friendly service I bought my truck at another dealer but there service was very bad they had my truck for 2 1/2 days for an oil change I will never go back to that dealer. Allen was fast and very professional. I highly recommend Allen Chevrolet Cadillac More

Called! Told them this is my work vehicle and I can’t be down long. Said bring it in! Found a wiring problem another dealership couldn’t! Had it back the next day! Great service! Very happy! down long. Said bring it in! Found a wiring problem another dealership couldn’t! Had it back the next day! Great service! Very happy! More

Top rated service and work. Great communication with my car repair needs. The parts were ordered and the work was.done in a timely manner. The service manager, service technician and the cashier were great car repair needs. The parts were ordered and the work was.done in a timely manner. The service manager, service technician and the cashier were great to deal with. Highly recommend your dealership. More

We always receive top-notch attention when we need service. Our Traverse was not starting consistently. They suggested a new battery & it worked! Smart & quick! service. Our Traverse was not starting consistently. They suggested a new battery & it worked! Smart & quick! More

I had an appointment for service a rattling sound from the dashboard within 15 minutes the technician reported to me the noise was from my remote garage door opener which was clipped on the visor. My Che the dashboard within 15 minutes the technician reported to me the noise was from my remote garage door opener which was clipped on the visor. My Chevy BLAZER was performing perfectly More

Keith was very easy to work with. He was professional and made sure the job was done right. I really appreciated the fact that your service dept took the time to really make sure everything was working fine made sure the job was done right. I really appreciated the fact that your service dept took the time to really make sure everything was working fine before they gave it back to me. More