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Allen Chevrolet Cadillac - Service Center

Monroe, MI

3.7
951 Reviews

951 Reviews of Allen Chevrolet Cadillac - Service Center

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January 18, 2021

The quick lube is fast and employees are all courteous. I even called a few days prior to order my air filter to have replaced and it wasn’t a problem . More

by Jennifer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Jan 18, 2021 -

Allen Chevrolet Cadillac responded

We're pleased to see that your visit to Allen Chevrolet Cadillac was a great one, Jennifer! Please come back at any time. Best, John Allen, General Manager

January 17, 2021

Courteous,Friendly,Both sales and service do their very best to please customer. Very pleased with staff and service! Reason for visit my visit-service More

by JUDY.HANSEN1949
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris, Mark Williams, Keith Cousino
Jan 18, 2021 -

Allen Chevrolet Cadillac responded

Judy, I appreciate your review and pleasant feedback. Thank you for choosing Allen Chevrolet Cadillac and we can't wait to work with you again. Best, John Allen, General Manager

January 16, 2021

Great people and quick service. I needed an oil change asap and Allen Chevrolet is the place to go no other. Pulled up and my service tech waved me in, asked me what i wanted and before i was able to fin More

by JNCO316411
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Williams, Keith Cousino, Danielle Sindel
Jan 18, 2021 -

Allen Chevrolet Cadillac responded

JNCO316411, thank you for your positive review. We're so glad that you had such a good experience! Thank you for choosing Allen Chevy Cadillac and we truly appreciate the 5-Star rating! Best, John Allen, General Manager

January 14, 2021

Yeah I just stopped in for an oil change friendly always good people even through all this covid stuff and check on a price for other things More

by Jim's Chevy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Jan 15, 2021 -

Allen Chevrolet Cadillac responded

We appreciate your business and trust Jim. We are so glad to see that your service visit was a pleasant one and we hope to see you down the road. Best John Allen, GM

January 14, 2021

^_^ Keith, Mark, Rachel, & Ashley were so friendly, outgoing, and helpful with my vehicle concerns + overall awesome service staff! Highly recommend them. Excellent 4 sure! More

by HZ2357JC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel & Ashley, Mark Williams, Keith Cousino
Jan 15, 2021 -

Allen Chevrolet Cadillac responded

Thank you for your five star review! We are thrilled to hear that our team provided you with awesome service. We can't wait to see you again! Sincerely, John Allen, GM

Jan 15, 2021 -

HZ2357JC responded

^_^ Your definitely welcomed John and was a pleasure conducting business with you all! Looking forward to establishing more in the coming future. Take care and thanks a bunch!

January 14, 2021

Very pleased with the service department, I was in and out without any issues. The service crew has always been courteous and professional. I recommend Allen Chevrolet to all my family and friends. More

by bansel57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Davison, Keith Cousino
Jan 15, 2021 -

Allen Chevrolet Cadillac responded

Thank you for choosing Allen Chevrolet Cadillac for your vehicle service. Your recommendation and good rating mean alot to us. We hope we can serve you again soon. Best- John Allen, GM

January 13, 2021

Very pleasant experience. Fast and explained problem. Very pleasant experience. Fast and explained problem. Walked me through phone set up and Chrome assistant and checked out my phone with my car. Great More

by Pkirby1946
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris and Shawn in service dept.
Jan 14, 2021 -

Allen Chevrolet Cadillac responded

We really appreciate your positive rating. I'm glad to hear that we were able to assist you and that you had a pleasant experience. Please let us know if you have any further questions or concerns. We're always happy to help. Best- John Allen, GM

January 13, 2021

Always great service. Had no issues whatsoever. The entire process was hassle free and I never really felt like I had to worry about anything. Everyone I interacted with was helpful. Car was like new More

by nate.male83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Porter
Jan 14, 2021 -

Allen Chevrolet Cadillac responded

We're glad to hear that your experience with us was seamless and hassle-free. We also greatly appreciate the positive rating and kind feedback! Thank you for recommending us. Please let us know if you need anything else. Best- John Allen, GM

January 11, 2021

the service here is always lovely. whether it’s body shop, service, or sales. i haven’t had issues with any of them and the work is good quality. :) More

by AKNACK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Porter and Hannah from body shop
Jan 11, 2021 -

Allen Chevrolet Cadillac responded

We appreciate your five star review AKNACK and valued feedback. We look forward to assisting you again soon. Best, John Allen, General Manager

January 11, 2021

Recall was handled well and quickly. Staff is very easy to work with and scheduling was completed the next day. I am pleased with service. More

by ROSENISLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Jan 11, 2021 -

Allen Chevrolet Cadillac responded

Thank you, ROSENISLEY! We hope you continue to choose us for all your automotive needs! Take care! Best, John Allen, General Manager

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