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Allen Chevrolet Cadillac - Service Center

Monroe, MI

3.7
951 Reviews

951 Reviews of Allen Chevrolet Cadillac - Service Center

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January 22, 2021

Easiest thing to do Pull up. The door opens.you pull in . They take over. You relax and When they are finished you pull out More

by AMANDALASHUAY
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Jan 22, 2021 -

Allen Chevrolet Cadillac responded

Amanda, thanks for the kind words. We're glad to hear that we have given you an easy service experience. We appreciate your business and hope to see you again. - John Allen, GM

January 21, 2021

Very helpful staff. Gets your car back to you as quick as possible. The staff is always friendly. They have a shuttle service also. Thanks More

by nina2684
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Jan 22, 2021 -

Allen Chevrolet Cadillac responded

Thank you for taking a moment to rate your recent experience with us, Nina. It's been a pleasure assisting you and we hope to see you again soon. John Allen, GM

January 21, 2021

The folks at Allen Chevrolet Cadillac are the best they take care of everything in a timely fashion and they keep you informed on any necessary procedures that need to happen to your vehicle what a great t More

by Sir Rock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Jan 22, 2021 -

Allen Chevrolet Cadillac responded

Sir Rock , thank you for the positive review and rating! We are delighted to know that you had a 5-star experience with us. We are always here to help! John Allen, GM

January 21, 2021

Excellent service!! Very friendly and prompt personnel. Service technicians are very professional. The quality of oil used and the price is very competitive. I prefer the dealer service over the oil cha More

by Acalloway7139
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Jan 22, 2021 -

Allen Chevrolet Cadillac responded

Thank you for choosing Allen Chevrolet Cadillac for all of your service needs. We are delighted that you appreciate our quality of service and friendly staff. Looking forward to any future visit! Best- John Allen, GM

January 21, 2021

Service was quick and well done. My concerns were listened to and completed. John Allen had spoke to me in the past to address my concerns. More

by SLOWREY5022
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Jan 22, 2021 -

Allen Chevrolet Cadillac responded

We appreciate the 5-Star rating and valued feedback. We're always here to help should you need any further assistance. Best- John Allen, GM

January 21, 2021

Everything went smoothly and my car looks great. I was very satisfied with the service and wouldn’t hesitate to bring my car back for any other service. More

by Mschafer02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Porter, Keith Cousino
Jan 22, 2021 -

Allen Chevrolet Cadillac responded

Mschafer02, thank you for taking the time to leave us a 5 star review! We're so glad to hear that you've had a great service experience with us and we hope to be able to work together again in the future! - John Allen, GM

January 20, 2021

I have leased cars and always had the serviced at the Monroe dealership. It is my favorite! Always fast, friendly and efficient. Thank you so much! More

by Snowitzke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nolan Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alayna Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Williams, Keith Cousino
Jan 20, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the great review, Snowitzke. Providing you with fast, efficient service is always our top priority and we're glad we didn't miss the mark. We look forward to working with you again. Sincerely, John Allen, GM

January 20, 2021

Very quick and efficient service while you wait! Very reasonable pricing for oil change! always thought the independent oil places were cheaper than a dealership, but I was mistaken! More

by Heatherb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Jan 20, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the great review, Heather. We are happy to know that you enjoyed our services. We look forward to working with you again. Sincerely, John Allen, GM

January 20, 2021

Great service!!I don’t understand why I have to have a Great service!! I don’t understand why I have to have a twenty five word minimum. Doesn’t make sense to me. This should be changed. More

by tferg1664
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Jan 20, 2021 -

Allen Chevrolet Cadillac responded

Thanks for taking a moment to leave us your feedback and 5-Star rating, we truly appreciate it. While we understand your frustration with the word minimum, please understand that is a Dealerrater requirement which we have no control over. We hope we can provide you 5-star service again in the near future. Best- John Allen, GM

January 20, 2021

Always willing to help out and surprise me every time with their elite customer service! I will never go through another dealer and I drive from Clarkston, Mi! More

by Spoupard09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Jan 20, 2021 -

Allen Chevrolet Cadillac responded

We're pleased to see that your visit to Allen Chevrolet Cadillac was an outstanding one! Thanks for making the drive to see us and please come back at any time. Best, John Allen, General Manager

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