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Allen Chevrolet Cadillac - Service Center

Monroe, MI

3.6
948 Reviews

948 Reviews of Allen Chevrolet Cadillac - Service Center

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January 21, 2021

Service was quick and well done. My concerns were listened to and completed. John Allen had spoke to me in the past to address my concerns. More

by SLOWREY5022
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Jan 22, 2021 -

Allen Chevrolet Cadillac responded

We appreciate the 5-Star rating and valued feedback. We're always here to help should you need any further assistance. Best- John Allen, GM

January 21, 2021

Everything went smoothly and my car looks great. I was very satisfied with the service and wouldn’t hesitate to bring my car back for any other service. More

by Mschafer02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Porter, Keith Cousino
Jan 22, 2021 -

Allen Chevrolet Cadillac responded

Mschafer02, thank you for taking the time to leave us a 5 star review! We're so glad to hear that you've had a great service experience with us and we hope to be able to work together again in the future! - John Allen, GM

January 21, 2021

Very helpful staff. Gets your car back to you as quick as possible. The staff is always friendly. They have a shuttle service also. Thanks More

by nina2684
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Jan 22, 2021 -

Allen Chevrolet Cadillac responded

Thank you for taking a moment to rate your recent experience with us, Nina. It's been a pleasure assisting you and we hope to see you again soon. John Allen, GM

January 20, 2021

I have leased cars and always had the serviced at the Monroe dealership. It is my favorite! Always fast, friendly and efficient. Thank you so much! More

by Snowitzke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nolan Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alayna Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Williams, Keith Cousino
Jan 20, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the great review, Snowitzke. Providing you with fast, efficient service is always our top priority and we're glad we didn't miss the mark. We look forward to working with you again. Sincerely, John Allen, GM

January 20, 2021

Very quick and efficient service while you wait! Very reasonable pricing for oil change! always thought the independent oil places were cheaper than a dealership, but I was mistaken! More

by Heatherb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Jan 20, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the great review, Heather. We are happy to know that you enjoyed our services. We look forward to working with you again. Sincerely, John Allen, GM

January 20, 2021

Great service!!I don’t understand why I have to have a Great service!! I don’t understand why I have to have a twenty five word minimum. Doesn’t make sense to me. This should be changed. More

by tferg1664
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Jan 20, 2021 -

Allen Chevrolet Cadillac responded

Thanks for taking a moment to leave us your feedback and 5-Star rating, we truly appreciate it. While we understand your frustration with the word minimum, please understand that is a Dealerrater requirement which we have no control over. We hope we can provide you 5-star service again in the near future. Best- John Allen, GM

January 20, 2021

Always willing to help out and surprise me every time with their elite customer service! I will never go through another dealer and I drive from Clarkston, Mi! More

by Spoupard09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Jan 20, 2021 -

Allen Chevrolet Cadillac responded

We're pleased to see that your visit to Allen Chevrolet Cadillac was an outstanding one! Thanks for making the drive to see us and please come back at any time. Best, John Allen, General Manager

January 18, 2021

The quick lube is fast and employees are all courteous. I even called a few days prior to order my air filter to have replaced and it wasn’t a problem . More

by Jennifer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Jan 18, 2021 -

Allen Chevrolet Cadillac responded

We're pleased to see that your visit to Allen Chevrolet Cadillac was a great one, Jennifer! Please come back at any time. Best, John Allen, General Manager

January 17, 2021

Courteous,Friendly,Both sales and service do their very best to please customer. Very pleased with staff and service! Reason for visit my visit-service More

by JUDY.HANSEN1949
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris, Mark Williams, Keith Cousino
Jan 18, 2021 -

Allen Chevrolet Cadillac responded

Judy, I appreciate your review and pleasant feedback. Thank you for choosing Allen Chevrolet Cadillac and we can't wait to work with you again. Best, John Allen, General Manager

January 16, 2021

Great people and quick service. I needed an oil change asap and Allen Chevrolet is the place to go no other. Pulled up and my service tech waved me in, asked me what i wanted and before i was able to fin More

by JNCO316411
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Williams, Keith Cousino, Danielle Sindel
Jan 18, 2021 -

Allen Chevrolet Cadillac responded

JNCO316411, thank you for your positive review. We're so glad that you had such a good experience! Thank you for choosing Allen Chevy Cadillac and we truly appreciate the 5-Star rating! Best, John Allen, General Manager

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