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Allen Chevrolet Cadillac - Service Center

Monroe, MI

3.6
948 Reviews

948 Reviews of Allen Chevrolet Cadillac - Service Center

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January 28, 2021

They took good care and was able to get my truck repaired fast and worked great with my insurance company to get my truck back to me. More

by Grosati22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Jan 29, 2021 -

Allen Chevrolet Cadillac responded

We appreciate your business Grosati22. We are so glad to see that your service visit was a fast and pleasant one. Looking forward to seeing you down the road. Best John Allen, GM

January 28, 2021

Keith did a great job he listened to Our vehicle in and took us to another of the same vehicle and showed how it made the exact same noise from the high-pressure fuel pump real honesty is a rare quality in More

by jtouran4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Jan 29, 2021 -

Allen Chevrolet Cadillac responded

I appreciate your review and pleasant feedback, jtouran4. Thank you for choosing Allen Chevrolet Cadillac, Keith and our team can't wait to work with you again. Best, John Allen, General Manager

January 27, 2021

The service department was very easy to work with and I was very happy with the work on my vehicle. I will buy my next vehicle from this dealership specifically because of their quick oil change and servic More

by amygiarmo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad from the service department , Keith Cousino
Jan 28, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the positive feedback, JBCOUSINO. It is great to know that you appreciate our services and we look forward to handling all of your future vehicle needs. Warm Regards, John Allen, GM

January 26, 2021

The service is always great clean and friendly if were there looking for a new vehicle or just getting our oil changed there always there for us More

by MRSREBECCAJ50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Jan 27, 2021 -

Allen Chevrolet Cadillac responded

Thank you for choosing Allen Chevrolet Cadillac to handle your vehicle needs. We truly appreciate your business, MRSREBECCAJ50, and look forward to any future visits. Sincerely- John Allen, GM

January 26, 2021

I had no problem with the service department. Keith was nice and gave quality service. I was able to get a loaner which was most appreciated. More

by rollinsgerald
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Jan 27, 2021 -

Allen Chevrolet Cadillac responded

Thank you for taking a moment to rate your recent service experience. We're glad to see that Keith continues to provide quality service and that you enjoyed your loaner. Be Well. John Allen, GM

January 25, 2021

I can't say enough good things about this dealership! My service person, Keith, was excellent! The service was performed on my vehicle faster and more professional than ever. I would recommend this dealersh More

by aagalea614
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Jan 25, 2021 -

Allen Chevrolet Cadillac responded

Thank you for choosing Allen Chevrolet Cadillac for all your vehicle needs. Keith and our team are always here to help should you need anything further. Have a great week! John Allen, GM

January 23, 2021

Chris in service was very helpful with my repairs. I got in quick and it was finished by the next day because they had to order parts. They worked with the warranty company and had great customer service. H More

by Eshleman1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris in Service
Jan 25, 2021 -

Allen Chevrolet Cadillac responded

Eshleman1, we're so happy you had a positive experience with Chris and our Service Team. Thank you for your 5-star rating and recommendation! Sincerely, John Allen, GM

January 22, 2021

Easiest thing to do Pull up. The door opens.you pull in . They take over. You relax and When they are finished you pull out More

by AMANDALASHUAY
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Jan 22, 2021 -

Allen Chevrolet Cadillac responded

Amanda, thanks for the kind words. We're glad to hear that we have given you an easy service experience. We appreciate your business and hope to see you again. - John Allen, GM

January 21, 2021

The folks at Allen Chevrolet Cadillac are the best they take care of everything in a timely fashion and they keep you informed on any necessary procedures that need to happen to your vehicle what a great t More

by Sir Rock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Jan 22, 2021 -

Allen Chevrolet Cadillac responded

Sir Rock , thank you for the positive review and rating! We are delighted to know that you had a 5-star experience with us. We are always here to help! John Allen, GM

January 21, 2021

Excellent service!! Very friendly and prompt personnel. Service technicians are very professional. The quality of oil used and the price is very competitive. I prefer the dealer service over the oil cha More

by Acalloway7139
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Jan 22, 2021 -

Allen Chevrolet Cadillac responded

Thank you for choosing Allen Chevrolet Cadillac for all of your service needs. We are delighted that you appreciate our quality of service and friendly staff. Looking forward to any future visit! Best- John Allen, GM

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