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Allen Chevrolet Cadillac - Service Center

Monroe, MI

3.6
948 Reviews

948 Reviews of Allen Chevrolet Cadillac - Service Center

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February 14, 2021

My oil change and tire rotation went smoothly. I hardly had to wait. I like the fact you don’t need an appointment. I tend to plan my day at the last minute so this works well for me. More

by DRACO2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Feb 15, 2021 -

Allen Chevrolet Cadillac responded

DRACO2, Thank you for taking the time to share your overall great experience with us! We hope you continue to choose Allen Chevrolet Cadillac for all of your future vehicle needs! Best, John Allen, General Manager

February 14, 2021

Dont like to write but the service and the speed of the service was great ask about fuel filter said he couldn't do and had mire time More

by MZRTF600
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Feb 15, 2021 -

Allen Chevrolet Cadillac responded

MZRTF600, thank you for sharing your satisfaction. Please visit us again soon. Best, John Allen, General Manager

February 13, 2021

Quick service in and out got the job done only place ill go for oil change for the price and service cant be beat a+ More

by Nraao38nraao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nelson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Cousino
Feb 15, 2021 -

Allen Chevrolet Cadillac responded

We are happy to have earned your positive rating, Nraao38nraao. Best, John Allen, General Manager

February 13, 2021

My Traverse had a catalytic converter go bad. I had great service and Keith was my service advisor. Keith listed my problems and addressed my needs to have this problem fixed. I'd highly recommend Allen Chev More

by davewester
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Feb 15, 2021 -

Allen Chevrolet Cadillac responded

Happy to hear that you are pleased with our services, davewester. Please come visit us again. Best, John Allen, General Manager

February 12, 2021

Didn’t realize the quick oil change and tire rotation service that is at this dealership. Will be back for my next one. Great job done. More

by KBOTZ61
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Feb 12, 2021 -

Allen Chevrolet Cadillac responded

We appreciate the excellent review, KBOTZ61! Let us know if there is anything else we can help you with. We look forward to working with you again! Sincerely, John Allen, General Manager

February 12, 2021

They truly have honest service advisors and technicians working here. The entire dealership is outstanding. From sales to service, the Allen family is a fantastic place to go when it comes to your automobi More

by Sgt Buzz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Feb 12, 2021 -

Allen Chevrolet Cadillac responded

Sgt Buzz, on behalf of our entire team, it was a pleasure to work with you and we hope to see you again for all your vehicle needs. Thank you for choosing Allen Chevrolet Cadillac! Sincerely, John Allen, General Manager

February 11, 2021

Utilized the Body Ship to replace antenna. Manager was polite and efficient. Entire process was smooth and stress free. Loaner car was provided and they worked with me when I had to cancel and reschedule More

by tracy.woolnough
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad
Feb 12, 2021 -

Allen Chevrolet Cadillac responded

Tracy, thank you for taking a moment to leave us your positive feedback. it's great to know that you found our services to be smooth and stress-free. If there is anything else we can assist with please don't hesitate to stop in. Best- John Allen, GM

February 11, 2021

I have been extremely happy with this dealership the staff is real friendly and always willing to help me. it is well worth the hour drive More

by DLIRONS9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Feb 12, 2021 -

Allen Chevrolet Cadillac responded

We appreciate your valued feedback and continued business DLIRONS9. We're so glad we could be of service and hope to see you again soon. Best-John Allen, GM

February 10, 2021

BEST CHEVY DEALER IN MONROE....HAHAHA...REALY, I CAN'T SAY ENOUGH GREAT THINGS ABOUT THE ENTIRE TEAM....THEY REALLY MAKE YOU FEEL LIKE FAMILY!! More

by DONNA_MIKE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Feb 10, 2021 -

Allen Chevrolet Cadillac responded

It's good to know that you have a 5-star experience with us, Donna & Mike. We can't thank you enough for being part of the Allen Chevrolet Buick family. Please come visit us again soon. - John Allen, GM

February 10, 2021

We received a recall notice on our Pontiac Vibe to replace the airbag. The former Pontiac dealer, Groulx Automotive has had poor service in the past, but I called them anyway. They seemed clueless abo More

by Phillip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Feb 11, 2021 -

Allen Chevrolet Cadillac responded

Phillip, thank you for the five-star review and kind feedback. We're so glad to know that you had a great experience with us! Please let us know if you have any questions or concerns. We're always happy to help. Have a wonderful day! Sincerely, John Allen, GM

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