Back

Allen Chevrolet Cadillac - Service Center

Monroe, MI

3.7
951 Reviews

951 Reviews of Allen Chevrolet Cadillac - Service Center

Sort by
February 19, 2021

Service in the body shop is wonderfu, as always. They stay in communication with you and jeep you updated on everything that’s going on. More

by AKNACK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Body Shop Crew
Feb 22, 2021 -

Allen Chevrolet Cadillac responded

AKNACK, Thank you very much for this awesome 5-star review! We look forward to seeing you in the future! Best, John Allen, General Manager

February 16, 2021

Waited over a 30 minutes to get an oil change! The wait wasn't bad once they started on my car. I recommend not putting the Express sign up. More

by STARRDUSTY1976
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Keith Cousino
Feb 16, 2021 -

Allen Chevrolet Cadillac responded

Thank you so much for sharing you feedback. We regret to hear of your dissatisfaction. Please be patient with us as we look into your claim. If you wish to speak with us directly, please feel free to call us at 732-242-4200. Sincerely, The Allen Chevrolet Cadillac Team

Feb 17, 2021 -

STARRDUSTY1976 responded

My husband was with me and agrees that it should not have taken that long. He wanted to go somewhere else to get an oil change, but I persuaded him to be patient. We waited over 30 minutes. He mentioned the Express sign.

February 15, 2021

Every time I visit Allen Chevrolet Cadillac I get Great service to my vehicle and great customer service. Even when I am looking for specific parts the customer service department is friendly. More

by Dan J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Feb 16, 2021 -

Allen Chevrolet Cadillac responded

Thanks for such a delightful review. We truly appreciate it and hope to work with you again, Dan J. Best, John Allen, General Manager

February 14, 2021

My oil change and tire rotation went smoothly. I hardly had to wait. I like the fact you don’t need an appointment. I tend to plan my day at the last minute so this works well for me. More

by DRACO2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Feb 15, 2021 -

Allen Chevrolet Cadillac responded

DRACO2, Thank you for taking the time to share your overall great experience with us! We hope you continue to choose Allen Chevrolet Cadillac for all of your future vehicle needs! Best, John Allen, General Manager

February 14, 2021

Dont like to write but the service and the speed of the service was great ask about fuel filter said he couldn't do and had mire time More

by MZRTF600
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Feb 15, 2021 -

Allen Chevrolet Cadillac responded

MZRTF600, thank you for sharing your satisfaction. Please visit us again soon. Best, John Allen, General Manager

February 13, 2021

Quick service in and out got the job done only place ill go for oil change for the price and service cant be beat a+ More

by Nraao38nraao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nelson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Cousino
Feb 15, 2021 -

Allen Chevrolet Cadillac responded

We are happy to have earned your positive rating, Nraao38nraao. Best, John Allen, General Manager

February 13, 2021

My Traverse had a catalytic converter go bad. I had great service and Keith was my service advisor. Keith listed my problems and addressed my needs to have this problem fixed. I'd highly recommend Allen Chev More

by davewester
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Feb 15, 2021 -

Allen Chevrolet Cadillac responded

Happy to hear that you are pleased with our services, davewester. Please come visit us again. Best, John Allen, General Manager

February 12, 2021

Didn’t realize the quick oil change and tire rotation service that is at this dealership. Will be back for my next one. Great job done. More

by KBOTZ61
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Feb 12, 2021 -

Allen Chevrolet Cadillac responded

We appreciate the excellent review, KBOTZ61! Let us know if there is anything else we can help you with. We look forward to working with you again! Sincerely, John Allen, General Manager

February 12, 2021

They truly have honest service advisors and technicians working here. The entire dealership is outstanding. From sales to service, the Allen family is a fantastic place to go when it comes to your automobi More

by Sgt Buzz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Feb 12, 2021 -

Allen Chevrolet Cadillac responded

Sgt Buzz, on behalf of our entire team, it was a pleasure to work with you and we hope to see you again for all your vehicle needs. Thank you for choosing Allen Chevrolet Cadillac! Sincerely, John Allen, General Manager

February 11, 2021

Utilized the Body Ship to replace antenna. Manager was polite and efficient. Entire process was smooth and stress free. Loaner car was provided and they worked with me when I had to cancel and reschedule More

by tracy.woolnough
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad
Feb 12, 2021 -

Allen Chevrolet Cadillac responded

Tracy, thank you for taking a moment to leave us your positive feedback. it's great to know that you found our services to be smooth and stress-free. If there is anything else we can assist with please don't hesitate to stop in. Best- John Allen, GM

...
62
...