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Allen Chevrolet Cadillac - Service Center

Monroe, MI

3.6
948 Reviews

948 Reviews of Allen Chevrolet Cadillac - Service Center

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February 20, 2021

Was able to get in quickly. Everything was great they explained everything they were going to do before they did.. Everyone at the quick change are amazing. More

by PERFECT_ROSE77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck, Keith Cousino
Feb 22, 2021 -

Allen Chevrolet Cadillac responded

Thank you for your kind words PERFECT_ROSE77, we appreciate your business! Best, John Allen, General Manager

February 20, 2021

I didn't write essays in high school and I'm not going to write one now. Spent too much money to be required to wrute one now. More

by kc1bud
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Feb 22, 2021 -

Allen Chevrolet Cadillac responded

Your 5-star review is greatly appreciated, kc1bud. Have a wonderful day, and happy driving! Best, John Allen, General Manager

February 20, 2021

Quick, friendly service for an oil change and tire rotation. Clean waiting area with refreshments. Even with two other cars in front of me, I was in and out in less than 45 minutes. Highly recommend t More

by COLLEENRODGERS9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Feb 22, 2021 -

Allen Chevrolet Cadillac responded

COLLEENRODGERS9, We're pleased to hear everything was completed to your satisfaction! We hope you continue to choose Allen Chevrolet Cadillac for all your vehicle needs! Take care! Best, John Allen, General Manager

February 20, 2021

Always felt comfortable and welcomed!! Been a long term customer bought last 8 vehicles from Allen Chevrolet and never have been disappointed. Great service and personable. More

by STRATPLYR66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2021 -

Allen Chevrolet Cadillac responded

We appreciate this five-star review, STRATPLYR66. Let us know if we can do anything else for you. Best, John Allen, General Manager

February 20, 2021

Very knowledgeable Service Technician who did quality work treating the vehicle with the same respect he would his own. Service advisor and my salesperson walked me through the Chevrolet rewards program More

by JLARMOR01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn, Craig, Big Chris, April Seger, Keith Cousino
Feb 22, 2021 -

Allen Chevrolet Cadillac responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Best, John Allen, General Manager

February 19, 2021

I have always had a great experience taking my cars to Allen Chevrolet. The express lube is quick, reasonably priced and convenient. Chuck Holland and his team do a wonderful Job!! More

by Mike W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Holland
Feb 22, 2021 -

Allen Chevrolet Cadillac responded

Thanks for the great review, Mike W! We're thrilled to hear how smoothly your experience went with us! Best, John Allen, General Manager

February 19, 2021

My car was having an issue and the guys at Allen Chevy fixed it up quickly! Will go back for service needs. Will recommend to a friend More

by ndesmet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Feb 22, 2021 -

Allen Chevrolet Cadillac responded

ndesmet, Thank you so much for your amazing 5-star review! We are so happy to hear our team was able to help you. Best, John Allen, General Manager

February 19, 2021

Service in the body shop is wonderfu, as always. They stay in communication with you and jeep you updated on everything that’s going on. More

by AKNACK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Body Shop Crew
Feb 22, 2021 -

Allen Chevrolet Cadillac responded

AKNACK, Thank you very much for this awesome 5-star review! We look forward to seeing you in the future! Best, John Allen, General Manager

February 16, 2021

Waited over a 30 minutes to get an oil change! The wait wasn't bad once they started on my car. I recommend not putting the Express sign up. More

by STARRDUSTY1976
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Keith Cousino
Feb 16, 2021 -

Allen Chevrolet Cadillac responded

Thank you so much for sharing you feedback. We regret to hear of your dissatisfaction. Please be patient with us as we look into your claim. If you wish to speak with us directly, please feel free to call us at 732-242-4200. Sincerely, The Allen Chevrolet Cadillac Team

Feb 17, 2021 -

STARRDUSTY1976 responded

My husband was with me and agrees that it should not have taken that long. He wanted to go somewhere else to get an oil change, but I persuaded him to be patient. We waited over 30 minutes. He mentioned the Express sign.

February 15, 2021

Every time I visit Allen Chevrolet Cadillac I get Great service to my vehicle and great customer service. Even when I am looking for specific parts the customer service department is friendly. More

by Dan J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Feb 16, 2021 -

Allen Chevrolet Cadillac responded

Thanks for such a delightful review. We truly appreciate it and hope to work with you again, Dan J. Best, John Allen, General Manager

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