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Allen Chevrolet Cadillac - Service Center

Monroe, MI

3.6
948 Reviews

948 Reviews of Allen Chevrolet Cadillac - Service Center

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February 26, 2021

I took my van in to this dealership to be serviced and Chris was extremely polite and did a great job repairing my van. I appreciated his patience and professionalism. More

by Sara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Feb 26, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the 5-stars, Sara! We're glad to hear your experience was such a pleasant one. Best, John Allen, General Manager

February 26, 2021

Super fast oil change at a very reasonable price! Everyone was very professional and made you feel at home. No crazy sales pitch add one, only honest work. More

by blomgren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Mar 01, 2021 -

Allen Chevrolet Cadillac responded

Thank you for taking the time to leave a five star review. We're very glad to hear that your oil change was quick and efficient! We appreciate your feedback and look forward to working with you again in the future. Best, John Allen, General Manager

February 26, 2021

They got me in last minute, got done sooner than expected and kept me updated along the way. They really helped me out in a stressful situation. More

by jessica.e.branson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Mar 01, 2021 -

Allen Chevrolet Cadillac responded

Jessica, thank you for the 5 star review. We're glad that our service team was able to help and get you back out onto the road safely! Best, John Allen, General Manager

February 25, 2021

Excellent service and very good mechanics. Would recommend them to anyone. Quick service, in and out in no time. They told me what it would cost up front and it was actually lower than estimate More

by duanekathy21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Feb 25, 2021 -

Allen Chevrolet Cadillac responded

duanekathy21, thank you for the incredible feedback and 5-star review! Our team is looking forward to your next visit! Best, John Allen, General Manager

February 25, 2021

Great service very friendly . A little priciey for repairs but good service . Don’t really have much more to say . Truck was broke and they fixed it More

by lorenb1965
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris T
Feb 26, 2021 -

Allen Chevrolet Cadillac responded

Thank you lorenb1965, for your feedback. We were happy to help. Please come see us again soon. Best, John Allen, General Manager

February 24, 2021

Fast friendly service was done in a timely fashion. The price and service was comparable and even a bit lower than others I checked out More

by RACHELCORDLE68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Feb 25, 2021 -

Allen Chevrolet Cadillac responded

RACHELCORDLE68, thank you for the 5-star review and recommendation! We take our reviews seriously and are delighted to hear about your visit! Best, John Allen, General Manager

February 24, 2021

Allen Chevrolet Cadillac always does a great job. The express oil change department keeps track of everything so I don't have to. I love it. More

by WARMENTROUT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Feb 25, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the kind words! We are happy we could make your experience a positive one! Best, John Allen, General Manager

February 23, 2021

Happy with the service work,but very disappointed with the COVID 19 prevention protocol 1. Service manager was wearing a mask at all times 2. None of the employees were wearing mask or PPE. 3. No si More

by DMMARTINEZ4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Feb 25, 2021 -

Allen Chevrolet Cadillac responded

Thank you for your concern and comments. We take this matter very seriously and apologize for the inconvenience. The safety for our customers and employees is very important. We will make sure our staff continues to take all necessary precautions to provide a safe and comfortable environment for all of our guest. We appreciate your business. Sincerely, Allen Chevrolet Cadillac Management Team

February 22, 2021

My vehicle had an adverse reaction to the big snow storm we just had. I called the shop on my drive home with my concerns, they told me to stop in and were able to deice my car within min. More

by COURT4282
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Feb 22, 2021 -

Allen Chevrolet Cadillac responded

COURT4282, thank you so much for your positive comments about Allen Chevrolet Cadillac! We hope to be of service to you again! Take care! Best, John Allen, General Manager

February 22, 2021

Very good service that is performed quickly. It is better than going to those quick oil change franchises. In addition, the price is right!! I recommend you! More

by Acalloway7139
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Feb 22, 2021 -

Allen Chevrolet Cadillac responded

Acalloway7139, we are happy to hear that you had a pleasant experience with us and that our service staff was very attentive! Thank you for your positive feedback and for recommending us. Best, John Allen, General Manager

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