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Allen Chevrolet Cadillac - Service Center

Monroe, MI

3.6
948 Reviews

948 Reviews of Allen Chevrolet Cadillac - Service Center

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March 17, 2021

I love the Service department here ....Chris and the mechanics here are just wonderful .... I trust their advice and trust in their service , it’s just a Great place to buy and Service you car 👍👍 More

by Chevy girl 66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris in Service , Keith Cousino
Mar 17, 2021 -

Allen Chevrolet Cadillac responded

Thank you for taking the time to share your 5 star experience with Chris! Please do not hesitate to reach out to us, when we can work with you again down the road! Best, John Allen, General Manager

March 17, 2021

Very courteous and friendly in and out quickly Excellent service no waiting for oil change and tire rotation clean and neat waiting room and service area More

by MRSROCK_01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Mar 18, 2021 -

Allen Chevrolet Cadillac responded

It is wonderful to see you had a good experience at Allen Chevrolet Cadillac. We look forward to working with you again in the future. Best, John Allen, General Manager

March 15, 2021

Worse oil change place. They did a half xxx job on my 15k maintenance. I asked them to check air filter they didn't. They didn't inspect brake lines and pads, hoses, belts, fluids. At least at the Valvoline More

by RT.DENNIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Oil change
Mar 15, 2021 -

Allen Chevrolet Cadillac responded

RT. Dennis, Thank you so much for sharing your feedback. We regret to hear of your dissatisfaction. Please be patient with us as we look into your claim. If you wish to speak with us directly, please feel free to call us at 732-242-4200. Sincerely, The Allen Chevrolet Cadillac Team

March 15, 2021

I drove down from Farmington to get the oil changed because of their history of great service. When I lived in Monroe, I always took my Saturn here and I had it for 15 years. One of the few dealers wit More

by annil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Mar 15, 2021 -

Allen Chevrolet Cadillac responded

We truly appreciate your business and loyalty, Annil. We're so glad to service your vehicle and hope to do so for years to come! Best, John Allen, General Manager

March 14, 2021

The staff is very friendly Very good service very happy will come back our traverse was done in the time that they said it would be. Thank you More

by bailey-06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Mar 15, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the 5 star review, Bailey. We're happy to know that your Traverse was well taken care of and got you back out onto the road! Have a great day! Best, John Allen, General Manager

March 13, 2021

Good and polite service as usual. Thank You. I don't know what else you want me to say other than what I said already. More

by PJNIETUB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Mar 15, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the 5 star review. We're glad you're satisfied with your service and hope to work with you again in the future. Best, John Allen, General Manager

March 12, 2021

Definitely uncomfortable waiting for service to be completed as no one wore masks including customers. Service advisor did put one on to speak to me. 1 in 8 people were mask compliant. Quick service, More

by Kakdjek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Mar 15, 2021 -

Allen Chevrolet Cadillac responded

Thank you for taking the time to leave us a review. Our customer's and staff's safety is our #1 priority. If you would like to discuss your experience further, please don't hesitate to give us a call. Best, John Allen, General Manager

March 12, 2021

I really value the people at this dealership. The oil change team is professional, and fast. I love the expertise of Mr Stoddard, and will be lost at my next vehicle purchase. More

by RTHIBAULT0775
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Mar 15, 2021 -

Allen Chevrolet Cadillac responded

Thank you for taking the time to leave us a positive review. We're very glad to hear that Mr. Stoddard was knowledgeable and helpful with your vehicle's needs. We appreciate your business and hope to see you again sometime. Best, John Allen, General Manager

March 11, 2021

Prompt, friendly service and convenient hours is the reason for my return visits. The cost are also reasonable. I will return every 5000 miles for service. More

by Margaret
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Mar 11, 2021 -

Allen Chevrolet Cadillac responded

We are happy to have earned your positive rating. Come visit us again soon at Allen Chevrolet Cadillac! Best, John Allen, General Manager

March 11, 2021

Wonderful service.....always helpful and kind .The service area is clean, neat and efficient. I feel they are very glad to have my business. I trust them. More

by grammy.deb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Mar 11, 2021 -

Allen Chevrolet Cadillac responded

grammy.deb, thank you for the 5-star rating! We truly value your business! Best, John Allen, General Manager

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