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Allen Chevrolet Cadillac - Service Center

Monroe, MI

3.6
948 Reviews

948 Reviews of Allen Chevrolet Cadillac - Service Center

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March 31, 2021

Very friendly people. I had a 2 week away reservation but my car was fully diagnosed with hours and fixed within a day. I had several issues with my car but each was tackled in a timely manner. More

by Davidadu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Apr 01, 2021 -

Allen Chevrolet Cadillac responded

Thank you for taking the time to leave us a great review, Davidadu! It was a pleasure to work with you, and we look forward to working with you again in the future. Best, John Allen, General Manager

March 31, 2021

Awesome. Very quick and very complete. Very professional. Definitely planning on coming back for my next Oil Change. Definitely will refer to other people for oil changes in such. More

by Shawn.dirtydeedsD ou ryu Deeds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Apr 01, 2021 -

Allen Chevrolet Cadillac responded

Thank you for choosing us! We appreciate the perfect star rating and look forward to working with you again. Best, John Allen, General Manager

March 30, 2021

Very fast and friendly! I got a reminder that my oil change was due. I don't drive many miles, so I sometimes forget to check the odometer. The staff is very friendly. More

by SHIRLEYAWYATT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Mar 31, 2021 -

Allen Chevrolet Cadillac responded

We're happy to hear that you had such a nice experience with us, SHIRLEYAWYATT. We appreciate your business and hope to see you again! Best, John Allen, General Manager

March 27, 2021

Been a Ford employee and buyer for years. This dealer has hands down the best service I have ever received. Chris and the service driver are awesome. More

by Joe b.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris, Keith Cousino
Mar 29, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the wonderful review! We really appreciate your feedback and we hope to see you at Allen Chevrolet Cadillac again! Best, John Allen, General Manager

March 27, 2021

Service was excellent. Loved the ride home so I didn’t have to wait and also the ride back when the vehicle was done. Would highly recommend your service department. More

by AMYAJANSSEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Mar 29, 2021 -

Allen Chevrolet Cadillac responded

Thanks for taking a moment of your day to rate your service experience with us. We truly appreciate your feedback. If there is anything further we can do to be of assistance, please do not hesitate to reach out! Best, John Allen, General Manager

March 27, 2021

They were very friendly and polite made me feel very welcomed service was great they finished the service before the time they said it would take and the price was very reasonable they also had a charge More

by sallymiehlke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Mar 29, 2021 -

Allen Chevrolet Cadillac responded

Thank you so much for rating us, we really appreciate it! We hope to have the chance to work with you on all of your future vehicle needs! Best, John Allen, General Manager

March 27, 2021

I had to have the front and rear bumper replace due to an accident. Brad and his team did an awesome job my car looks like brand new. would recommend people if they need the kind of work that I had to have d More

by TIYOUNGLOVE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Porter
Mar 29, 2021 -

Allen Chevrolet Cadillac responded

We're happy to hear that you had such a nice experience with us. We appreciate your business and hope to see you again. Best, John Allen, General Manager

March 26, 2021

Great dealership! The staff were very friendly and knowledgeable. The wait was not long at all.The wait room was clean and comfy. Looking forward to for future visits. More

by Avoskoyan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Mar 26, 2021 -

Allen Chevrolet Cadillac responded

Thank you for your kind words! We're very glad you felt comfortable during your visit and that you did not need to wait long for your service to be completed. Safe travels! Best, John Allen, General Manager

March 26, 2021

The oil change service has always been professional, courteous, and very fast!!! They always ask about other services and keep me informed about maintenance schedules!!! Like when I need to change trans More

by PYROMEDIC6969
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Mar 29, 2021 -

Allen Chevrolet Cadillac responded

Thank you for sharing your satisfaction with us. We hope to see you again soon. Best, John Allen, General Manager

March 26, 2021

I’m glad to know this location because it is very close I’m glad to know this location because it is very close to my work and they’re doing very good and quick Service and I’m going to have all my future More

by Service
Customer Service
Recommend Dealer
Yes
Employees Worked With
Chuck
Mar 29, 2021 -

Allen Chevrolet Cadillac responded

Thank you! It's wonderful to know that you had a five star experience at Allen Chevrolet Cadillac. We hope to work with you again soon. Best, John Allen, General Manager

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