952 Reviews of Allen Chevrolet Cadillac - Service Center
Service repairs covered under warranty were completed. The repairs seemed to take longer than expected. I was there almost 4 hours. The chairs in the customer lounge are old and dirty and need to be repla The repairs seemed to take longer than expected. I was there almost 4 hours. The chairs in the customer lounge are old and dirty and need to be replaced. The free coffee was a nice perk. More
Awesome! Loving our new Blazer! The best of the best work at Allen Chevrolet! Everyone we have come in contact with has been very helpful and friendly! at Allen Chevrolet! Everyone we have come in contact with has been very helpful and friendly! More
Bought certified preowned car. Had trouble with exhaust after 5 weeks. Went in for service and they “fixed” it. After leaving noticed it wasn’t right. Took it back in afternoon. They looked up service code after 5 weeks. Went in for service and they “fixed” it. After leaving noticed it wasn’t right. Took it back in afternoon. They looked up service code and said it would be fine (I was leaving next day to drive to Carolinas. 2 miles down road light back on. Now on vacation Onstar texts me telling me to service emissions. I called service back and they cannot get me in for 15 days! I called other Chevy dealer and they can get me in next day! The purchase of car was great experience but service sucks! This is not first time having trouble with service here. The car buying experience is one thing but when you have bad service it will definitely make me not go back. More
We were traveling for a weekend away and were an hour from home. The vehicle went into limp mode. Drove to dealership and repaired in one hour under warranty. Keith Cousino was extremely helpful and work from home. The vehicle went into limp mode. Drove to dealership and repaired in one hour under warranty. Keith Cousino was extremely helpful and worked our vehicle into the service shop quickly. More
The thing I like the most is the ability to get an oil change when you want without calling.its farther than I like but it's worth it ,and excellent service dept change when you want without calling.its farther than I like but it's worth it ,and excellent service dept More
Very fast, manager great to deal with. I take my ram truck hear because your shop is way faster then the ram dealer nextdoor. Tell everyone to go to you for fast and friendly service. My wife has a Che truck hear because your shop is way faster then the ram dealer nextdoor. Tell everyone to go to you for fast and friendly service. My wife has a Chevrolet Equinox and always comes here. I just never get a coupon but she does. More
In and out in about 10 minutes! Service manager was wonderful and professional. Great experience. Will return when my car requires service again. Thanks for the wonderful experience. wonderful and professional. Great experience. Will return when my car requires service again. Thanks for the wonderful experience. More
Chuck and the oil change personnel are an asset to your organization, they can not be congratulated enough, They do excellent work and are very aware of customer needs. organization, they can not be congratulated enough, They do excellent work and are very aware of customer needs. More
Great service, very friendly, got me right in. Advised me some on issues that I knew about but didn’t try to sell me any unneeded repairs. Would do business with them again. I was just in Monroe for a day bu some on issues that I knew about but didn’t try to sell me any unneeded repairs. Would do business with them again. I was just in Monroe for a day but they took care of me like I was a longtime customer. More