Allen Chevrolet Cadillac - Service Center

I was in your dealship for a recall and check engine light I was told I need to pay $1500 to diagnose my check engine light problem not to fix the problem but to tell me what the problem is as I told yo light I was told I need to pay $1500 to diagnose my check engine light problem not to fix the problem but to tell me what the problem is as I told your service manager Chris . More

I have been there many times and as usual service has been great It is the usual oil change and wheel rotation and other items detected at time. been great It is the usual oil change and wheel rotation and other items detected at time. More

Fast service finished better than date promised and quote matched work completed More than satisfied Thanks to Dan Raymond, Chris T., and all the service team matched work completed More than satisfied Thanks to Dan Raymond, Chris T., and all the service team More

Took my car in for Maintance. 2020 lease not even 7 months old only 500 miles on it. My car was making a grinding noise passenger side front end. I was extremely upset being how new this vehicle is. On months old only 500 miles on it. My car was making a grinding noise passenger side front end. I was extremely upset being how new this vehicle is. On the website it states "Complimentary Loaner Vehicles". With my last lease I had brought it in for Maintance and again "Complimentary Loaner Vehicle" but that is not the case. Mind you I was living in Cleveland at the time so that was a huge inconvenience and the shop cracked something and never replaced it when they noted it. Back to my recent visit AGAIN "Complimentary Loaner Vehicle" is promised and I was told "Nope we don't do that." I am very disappointed in my service I have received from Allen Chevorlet over the years and after my lease is up I will not release. More

Car detailing was done and my Tahoe looks brand new! I did have a coupon on my receipt for a discounted price of detailing. Would have been nice if they offered me that price at check out. All in all, gre did have a coupon on my receipt for a discounted price of detailing. Would have been nice if they offered me that price at check out. All in all, great service. More

Very helpful and polite Do not like the 25 word minimum Very helpful and polite Do not like the 25 word minimum requirement. Why do you need a book written? I was happy with what was provided and this wi Very helpful and polite Do not like the 25 word minimum requirement. Why do you need a book written? I was happy with what was provided and this will be the last survey I fill out going forward. Please do not contact me to discuss this survey More

Service was quick, friendly, and well done. Service was quick,friendly and well done. Service was quick , friendly,and well done. Twenty five word minimum is annoying when fewer words can express Meaning quick,friendly and well done. Service was quick , friendly,and well done. Twenty five word minimum is annoying when fewer words can express Meaning. More

Average service for a ransom of a price. Cost of materials was $200-300 max, final price was $1500 for about 6 hours of work. materials was $200-300 max, final price was $1500 for about 6 hours of work. More

Fantastic, Professional, Answered questions, no rush, took the time to discuss the next visit. I will be back again for my next scheduled maintenance no doubt. Thank you very much took the time to discuss the next visit. I will be back again for my next scheduled maintenance no doubt. Thank you very much More

I needed a new FOB, they had one in stock, and I didn’t need an appointment to get it programmed. Definitely recommend the service department. need an appointment to get it programmed. Definitely recommend the service department. More