948 Reviews of Allen Chevrolet Cadillac - Service Center
Car detailing was done and my Tahoe looks brand new! I did have a coupon on my receipt for a discounted price of detailing. Would have been nice if they offered me that price at check out. All in all, gre did have a coupon on my receipt for a discounted price of detailing. Would have been nice if they offered me that price at check out. All in all, great service. More
Very helpful and polite Do not like the 25 word minimum Very helpful and polite Do not like the 25 word minimum requirement. Why do you need a book written? I was happy with what was provided and this wi Very helpful and polite Do not like the 25 word minimum requirement. Why do you need a book written? I was happy with what was provided and this will be the last survey I fill out going forward. Please do not contact me to discuss this survey More
Service was quick, friendly, and well done. Service was quick,friendly and well done. Service was quick , friendly,and well done. Twenty five word minimum is annoying when fewer words can express Meaning quick,friendly and well done. Service was quick , friendly,and well done. Twenty five word minimum is annoying when fewer words can express Meaning. More
Fantastic, Professional, Answered questions, no rush, took the time to discuss the next visit. I will be back again for my next scheduled maintenance no doubt. Thank you very much took the time to discuss the next visit. I will be back again for my next scheduled maintenance no doubt. Thank you very much More
I needed a new FOB, they had one in stock, and I didn’t need an appointment to get it programmed. Definitely recommend the service department. need an appointment to get it programmed. Definitely recommend the service department. More
Service repairs covered under warranty were completed. The repairs seemed to take longer than expected. I was there almost 4 hours. The chairs in the customer lounge are old and dirty and need to be repla The repairs seemed to take longer than expected. I was there almost 4 hours. The chairs in the customer lounge are old and dirty and need to be replaced. The free coffee was a nice perk. More
Awesome! Loving our new Blazer! The best of the best work at Allen Chevrolet! Everyone we have come in contact with has been very helpful and friendly! at Allen Chevrolet! Everyone we have come in contact with has been very helpful and friendly! More
Bought certified preowned car. Had trouble with exhaust after 5 weeks. Went in for service and they “fixed” it. After leaving noticed it wasn’t right. Took it back in afternoon. They looked up service code after 5 weeks. Went in for service and they “fixed” it. After leaving noticed it wasn’t right. Took it back in afternoon. They looked up service code and said it would be fine (I was leaving next day to drive to Carolinas. 2 miles down road light back on. Now on vacation Onstar texts me telling me to service emissions. I called service back and they cannot get me in for 15 days! I called other Chevy dealer and they can get me in next day! The purchase of car was great experience but service sucks! This is not first time having trouble with service here. The car buying experience is one thing but when you have bad service it will definitely make me not go back. More
We were traveling for a weekend away and were an hour from home. The vehicle went into limp mode. Drove to dealership and repaired in one hour under warranty. Keith Cousino was extremely helpful and work from home. The vehicle went into limp mode. Drove to dealership and repaired in one hour under warranty. Keith Cousino was extremely helpful and worked our vehicle into the service shop quickly. More