Allen Chevrolet Cadillac - Service Center

Chuck the service manager is an exemplary employee. Thoroughly explained in layman’s term what he did leaving your customer thoroughly satisfied for services received. Thoroughly explained in layman’s term what he did leaving your customer thoroughly satisfied for services received. More

I had a recall taken care of. Service managers were friendly and took care of the issue quickly. I had used Allen in the past with my old truck and I was always satisfied. friendly and took care of the issue quickly. I had used Allen in the past with my old truck and I was always satisfied. More

Allen chevrolet is the best. I was up north last week and was getting a change oil light called 4 dealers up there and they all said oil changes were 4 to 5 days for appointments .I waited till I got back to was getting a change oil light called 4 dealers up there and they all said oil changes were 4 to 5 days for appointments .I waited till I got back to monroe at Allen chevrolet where they think of the customers More

I don't really need 25 words to leave this review here you go. I am still having same issue with my van that was reason for visit. you go. I am still having same issue with my van that was reason for visit. More

Everyone is so helpful & friendly..Always do a superior Everyone is so helpful & friendly.. Always do a superior job also. Work was extremely fast but efficient.. Waiting area was very comfortable. Nice Everyone is so helpful & friendly.. Always do a superior job also. Work was extremely fast but efficient.. Waiting area was very comfortable. Nice washed car too! More

Great prompt , thorough service. Oil change was finished in 15 minutes. Very pleased with service. The service man knew my name and provided corrrct pricing without me having to produce my oil change card. in 15 minutes. Very pleased with service. The service man knew my name and provided corrrct pricing without me having to produce my oil change card. No pressure was put on me to purchase other services. More

I was in your dealship for a recall and check engine light I was told I need to pay $1500 to diagnose my check engine light problem not to fix the problem but to tell me what the problem is as I told yo light I was told I need to pay $1500 to diagnose my check engine light problem not to fix the problem but to tell me what the problem is as I told your service manager Chris . More

I have been there many times and as usual service has been great It is the usual oil change and wheel rotation and other items detected at time. been great It is the usual oil change and wheel rotation and other items detected at time. More

Fast service finished better than date promised and quote matched work completed More than satisfied Thanks to Dan Raymond, Chris T., and all the service team matched work completed More than satisfied Thanks to Dan Raymond, Chris T., and all the service team More

Took my car in for Maintance. 2020 lease not even 7 months old only 500 miles on it. My car was making a grinding noise passenger side front end. I was extremely upset being how new this vehicle is. On months old only 500 miles on it. My car was making a grinding noise passenger side front end. I was extremely upset being how new this vehicle is. On the website it states "Complimentary Loaner Vehicles". With my last lease I had brought it in for Maintance and again "Complimentary Loaner Vehicle" but that is not the case. Mind you I was living in Cleveland at the time so that was a huge inconvenience and the shop cracked something and never replaced it when they noted it. Back to my recent visit AGAIN "Complimentary Loaner Vehicle" is promised and I was told "Nope we don't do that." I am very disappointed in my service I have received from Allen Chevorlet over the years and after my lease is up I will not release. More