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Allen Chevrolet Cadillac - Service Center

Monroe, MI

3.8
952 Reviews

952 Reviews of Allen Chevrolet Cadillac - Service Center

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April 29, 2021

I have always had a great experience everytime in. Everyone is always pleasant I would highly recommend them to my friends and family. Great place More

by TAMARAKIRBY114
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Apr 30, 2021 -

Allen Chevrolet Cadillac responded

Thank you for both your review and recommendation! We appreciate your business and hope to have you back again soon! Sincerely, John Allen, GM

April 28, 2021

The service was great and efficient! Everyone was very friendly. The waiting room was clean and had only one other person inside. I definitely recommend this dealership! More

by katie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Apr 28, 2021 -

Allen Chevrolet Cadillac responded

Katie, thanks for the outstanding rating! We truly appreciate it. Sincerely, John Allen, GM

April 27, 2021

Good crew to allow work upon your vehicle cold not see a better group to be allowed near a Chevy. This bunch must be kept around. More

by GIDOT101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know
Apr 28, 2021 -

Allen Chevrolet Cadillac responded

Thank you for visiting Allen Chevrolet Cadillac, GIDOT101. We are happy to know that you enjoyed our services. We look forward to working with you again. Sincerely, John Allen, GM

April 24, 2021

The service dept is great on communication, to the point, and accommodating. Even though my new 2020 Blazer that has ALOT issues...and was NOT purchased through this dealership they were more then helpful More

by Dmcfarlad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Apr 26, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the positive feedback! We're very glad to be able to help and look forward to working with you in the future. Thank you for choosing Allen Chevy Cadillac! Sincerely, John Allen, GM

April 23, 2021

Chuck the service manager is an exemplary employee. Thoroughly explained in layman’s term what he did leaving your customer thoroughly satisfied for services received. More

by jemelonakos
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck
Apr 23, 2021 -

Allen Chevrolet Cadillac responded

Hi jemelonakos, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Sincerely, John Allen, GM

April 23, 2021

I had a recall taken care of. Service managers were friendly and took care of the issue quickly. I had used Allen in the past with my old truck and I was always satisfied. More

by Bill
Friendliness
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Apr 23, 2021 -

Allen Chevrolet Cadillac responded

Hi Bill, Thank you so much for your positive comments about Allen Chevrolet Cadillac! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Sincerely, John Allen, GM

April 23, 2021

Allen chevrolet is the best. I was up north last week and was getting a change oil light called 4 dealers up there and they all said oil changes were 4 to 5 days for appointments .I waited till I got back to More

by WILSON20090
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oil change mgr.
Apr 26, 2021 -

Allen Chevrolet Cadillac responded

Hi Wilson, thank you for taking the time to leave us a 5 star review. We're so glad that we were able to help you get your car's oil changed right away. We appreciate your business and hope to be able to work with you again the next time you need us! Sincerely, John Allen, GM

April 23, 2021

I don't really need 25 words to leave this review here you go. I am still having same issue with my van that was reason for visit. More

by ILOVERUBENYF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Apr 26, 2021 -

Allen Chevrolet Cadillac responded

Thank you for taking the time to leave us a positive review. We hope to work together to get the issue fixed quickly and efficiently and get your van back out on the road! Sincerely, John Allen, GM

April 22, 2021

Everyone is so helpful & friendly..Always do a superior Everyone is so helpful & friendly.. Always do a superior job also. Work was extremely fast but efficient.. Waiting area was very comfortable. Nice More

by C.MARCERO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Cousino
Apr 22, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the great review, C.MARCERO. I will be sure to thank our team for providing you with excellent service. We look forward to working with you again. Sincerely, John Allen, GM

April 21, 2021

Great prompt , thorough service. Oil change was finished in 15 minutes. Very pleased with service. The service man knew my name and provided corrrct pricing without me having to produce my oil change card. More

by AMYSCHLOEGL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Apr 22, 2021 -

Allen Chevrolet Cadillac responded

We appreciate the five star rating. I'm glad you found our team helpful and we hope to work with you again. Sincerely, John Allen, GM

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