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Allen Chevrolet Cadillac - Service Center

Monroe, MI

3.6
948 Reviews

948 Reviews of Allen Chevrolet Cadillac - Service Center

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June 16, 2021

I got there at 5:35 they close at 6 they made me feel they were doing me a favor and would not rotate my tires as I asked. Very unhappy with them More

by STEPHENORDISH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Keith Cousino
Jun 18, 2021 -

Allen Chevrolet Cadillac responded

Thank you so much for sharing your feedback. We regret to hear of your dissatisfaction. Please be patient with us as we look into your claim. If you wish to speak with us directly, please feel free to call us at 732-242-4200. Sincerely, The Allen Chevrolet Cadillac Team

June 15, 2021

Very efficient and very kind. Oil change process was fast. Staff were courteous and got to work immediately upon my arrival. I will use this again More

by KARAKOREN25
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Jun 16, 2021 -

Allen Chevrolet Cadillac responded

We are happy to see that your experience with us deserved a 5-star rating! We value your business and look forward to working with you again. Sincerely, John Allen, GM

June 14, 2021

The service work was completed on time and resolved my issue. A loaner car was available to minimize the impact to me. The shop hours were convenient to drop off and pick up my car. More

by JIMSCNABEL89
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cris my service manager, Keith Cousino
Jun 14, 2021 -

Allen Chevrolet Cadillac responded

Hi JIMSCNABEL89, thank you for the kind words and praise. We appreciate your business and look forward to providing you with the 5-star service you're accustomed to again in the near future. Sincerely, John Allen, GM

June 12, 2021

It was a pleasure to go to Allen Cadillac Chevrolet of Monroe for my service needs, and for my new Car maintenance, I will using them again in future More

by BEIERL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Davison, Keith Cousino
Jun 14, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the 5-Star review, BEIERL. We appreciate your business and hope to see you down the road. Sincerely, John Allen, GM

June 11, 2021

Quick friendly service. Nice to see the staff smiling again while interacting with customers. The short time I spent in the waiting area was comfortable. The area was clean. More

by PGILLIES84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Jun 14, 2021 -

Allen Chevrolet Cadillac responded

Thank you for choosing Allen Chevrolet Cadillac for your service needs. We're glad you enjoyed both our services and facilities and are looking forward to working with you again soon, PGILLIES84. Sincerely, John Allen, GM

June 11, 2021

Thank you John Allen!!! Thank you Chris Trpevski!!!! You both made sure my every need was met and it was so appreciated. Everyone else was so friendly too. I didn’t leave a comment for price as my vehicle w More

by courtjanell
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Trpevski
Jun 14, 2021 -

Allen Chevrolet Cadillac responded

It was a pleasure working with you, courtjanell! Have an awesome week. Sincerely, John Allen, GM

June 09, 2021

Was promt in the service department. Everyone was nice, polite and professional. People seemed stress free and happy in the work place. Part was ordered and at the dealership quick More

by UMITZY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Jun 10, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the five stars, UMITZY! We appreciate it. Sincerely, John Allen, GM

June 08, 2021

Fast, efficient service at a very fair price. My only complaint is that I can’t submit this review unless it’s at least 25 words long and I already said what I wanted to. I don’t usually do reviews More

by Teacher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Davison, Keith Cousino
Jun 08, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the great review. I will be sure to thank our team for providing you with excellent service. We look forward to working with you again. Sincerely, John Allen, GM

June 07, 2021

Always get great service ... Chris is service is very knowledgeable and friendly. This is a great place to go for sales and service. They also stay protected which is nice More

by Sherbear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Berg
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Keblesh, Keith Cousino, Emily Roe
Jun 07, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the five star rating, Sherbear! Allen Chevrolet Cadillac is always here for your vehicle needs! Sincerely, John Allen, GM

June 07, 2021

Very nice job.They were grreat.fixed the tire for us Very nice job . They were grreat.fixed the tire for us And the blades that day .Lall the guys are very professional and polite to i us More

by HOLLYWOOD.BARB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Jun 07, 2021 -

Allen Chevrolet Cadillac responded

HOLLYWOOD.BARB, we are happy to have earned your positive rating. Come visit us again soon at Allen Chevrolet Cadillac! Sincerely, John Allen, GM

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