Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Allen Chevrolet Cadillac - Service Center

Monroe, MI

3.6
948 Reviews
Call Service Center (734) 242-4200

948 Reviews of Allen Chevrolet Cadillac - Service Center

Sort by
July 01, 2021

Clean facility and friendly staff. Went in for a oil change, 15 min later job was completed! More

by Johnjcline
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 01, 2021 -

Allen Chevrolet Cadillac responded

Hi, thank you for the high star rating! If you have any further questions, please give us a call. We're always happy to help! Sincerely, John Allen, GM

July 01, 2021

The quick lane oil change is awesome! The staff was awesome also. More

by Bird
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I wish I knew the names of the 2 young ladies who helped me as well as the person who was laboring in the oil pit. I appreciate each of you!
Report | Print
Jul 02, 2021 -

Allen Chevrolet Cadillac responded

Bird, Thank you for the positive review. We're glad our service team helped make your experience here a great one! Sincerely, John Allen, GM

June 30, 2021

Friendly service staff. Prompt.Great experience.Thank Friendly service staff. Prompt. Great experience.Thank You. Highly recommend. More

by kbosman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris in service
Report | Print
Jun 30, 2021 -

Allen Chevrolet Cadillac responded

Perfect ratings are always greatly appreciated. Thank you, kbosman! Sincerely, John Allen, GM

June 28, 2021

I was able to make an appointment within days. The issue with the car was under warranty and the serviced looked that up for me. It was repaired on the same day. I could not be happier. Thank you More

by Thomasdking
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 29, 2021 -

Allen Chevrolet Cadillac responded

Perfect ratings are always appreciated. Thank you, Thomasdking! Sincerely, John Allen, GM

June 27, 2021

Fast, friendly service. Everyone was very pleasant and helpful. Love the new Express service area. More

by SDC0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Report | Print
Jun 28, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the kind feedback and five-star rating! We appreciate you taking the time to comment on your experience with us. Have a great day! Sincerely, John Allen, GM

June 27, 2021

I had an oil change. Everyone was friendly and the service was good and quick! More

by laura m.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
A young woman was heading up the service department the day I was there.
Report | Print
Jun 28, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the high rating! We greatly appreciate you taking the time to comment on your experience with our service department. We hope to see you again soon. Sincerely, John Allen, GM

June 26, 2021

Just started looking for a new truck but the oil change garage is fastest and best around More

by WHIP1285
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Donavan
Report | Print
Jun 28, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the valued feedback. We greatly appreciate the high rating! If you need anything else, please let us know. Sincerely, John Allen, GM

June 25, 2021

Service did not meet my expectations. Vehicle was at dealership for over 10 hrs and no loaner vehicle was provided...this is required when Escalade was purchased and still under warranty. When asked I w More

by EOROURKE34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Keith Cousino
Report | Print
Jul 02, 2021 -

Allen Chevrolet Cadillac responded

EOROURKE34, Thank you for taking the time to send us your feedback. We currently have very limited inventory & we're sorry for any inconvenience we may have caused you. Please reach out to us at (734) 242-4200, we would like to rectify the situation. Thank you. Sincerely, John Allen, General Manager

June 25, 2021

Fast , friendly service with no hassle. They did everything that I wanted them to do, just the way I asked. More

by MPCHIEF1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Young lady with blonde hair
Report | Print
Jun 28, 2021 -

Allen Chevrolet Cadillac responded

We're so glad to hear that you had a great experience with us! Thank you for the five-star review and kind feedback. Sincerely, John Allen, GM

June 24, 2021

The maintenance, parts and sales department goes above and beyond to service my needs! More

by mountnbunk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Report | Print
Jun 25, 2021 -

Allen Chevrolet Cadillac responded

Thanks for the kind words and five-star rating! We appreciate the feedback on service. Sincerely, John Allen, GM

1
...
44
45
46
...
95