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Allen Chevrolet Cadillac - Service Center

Monroe, MI

3.7
949 Reviews
Call Service Center (734) 242-4200

949 Reviews of Allen Chevrolet Cadillac - Service Center

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March 31, 2022

Only dealership that would help me same day, also interaction with service manager was professional More

by Steven
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
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Apr 01, 2022 -

Allen Chevrolet Cadillac responded

Hi, Steven! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Take care! Sincerely, John Allen, General Manager

March 31, 2022

Made an appointment for an oil change, dropped it off and it was done in no time. Great job Allen Chevrolet!! More

by STOD2405
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Harbison
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Apr 01, 2022 -

Allen Chevrolet Cadillac responded

Hi, STOD2405! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Have a great day! Sincerely, John Allen, General Manager

March 30, 2022

Absolutely awesome people They are great and really work hard to please their customers and explain everything so that you understand. I highly recommend Allen Chevrolet ! More

by peepersue638188
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian, Sara Kampfer
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Mar 31, 2022 -

Allen Chevrolet Cadillac responded

Hi, peppersue638188! Thank you for the stellar review. We're delighted to hear that your positive experience earned us your recommendation. We hope to work with you again soon. Have a great day! Sincerely, John Allen, General Manager

March 28, 2022

The service area was clean, the staff was courteous and helpful, the work was completed in a timely fashion. More

by J5FORDFIVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sara Kampfer
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Mar 29, 2022 -

Allen Chevrolet Cadillac responded

Hi, J5FORDFIVE! Thank you for the stellar review. We're happy to hear that working with the team elevated your experience with us. We look forward to your next visit. Safe travels! Sincerely, John Allen, General Manager

March 28, 2022

Very friendly and prompt to get my vehicle in and repaired had it done same day More

by ROBERTJROLAND71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 29, 2022 -

Allen Chevrolet Cadillac responded

Hi, ROBERTJROLAND71! Thank you for the 5-star rating. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Take care! Sincerely, John Allen, General Manager

March 24, 2022

My vehicle was purchased at Allen and every single oil change was performed by Allen since new in 2008 with Mobile 1 Synthetic Oil. I sent the car in for an oil change and they neglected to put in the co More

by PDUGAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian
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March 23, 2022

They were fast and polite. Took my truck in for a recall and it was handled for me. More

by WAGNERK133
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The lady at the service center desk
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Mar 24, 2022 -

Allen Chevrolet Cadillac responded

Hi, WAGNERK133! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Take care! Sincerely, John Allen, General Manager

March 20, 2022

Helpful and friendly service was quick and they were informative about what they did.thanks More

by kswhitmire54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 21, 2022 -

Allen Chevrolet Cadillac responded

Hi, kswhitmire54! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. We look forward to your next visit. Have a wonderful day! Sincerely, John Allen, General Manager

March 20, 2022

Allen Chevrolet has always done a great job on our vehicles. It takes extra time now because of getting parts, but they get it done right. More

by Mschafer02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 21, 2022 -

Allen Chevrolet Cadillac responded

Hi, Mschafer02! Thank you for the 5-star rating. We're happy to hear that working with the team elevated your experience with us. We hope to work with you again soon. Have a great day! Sincerely, John Allen, General Manager

March 19, 2022

Good service, friendly and were helpful. Had to schedule another appointment for a problem that occurred during service. Won’t be until 2 more weeks. More

by BARBPALYS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 21, 2022 -

Allen Chevrolet Cadillac responded

Hi, BARBPALYS! Thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, John Allen, General Manager

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